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SECTION 1 THE PROJECT MANAGEMENT FRAMEWORK

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Title: SECTION 1 THE PROJECT MANAGEMENT FRAMEWORK


1
SECTION 1THE PROJECT MANAGEMENT FRAMEWORK
  • PMBOK
  • Fourth Edition

2
CHAPTER 2PROJECT LIFE CYCLE AND ORGANIZATION
3
stakeholders
4
2.3 Stakeholders
  • Definition
  • Stakeholders are
  • persons or organizations who are actively
    involved in the project
  • or
  • whose interests may be positively or negatively
    affected
  • by the performance or completion of the project.
  • Examples of persons or organizations
  • customers
  • sponsors
  • the performing organization
  • the public

5
2.3 Stakeholders
  • Exert influence on the project, its deliverables,
    and the project team members.
  • The project management team must
  • identify both internal and external
    stakeholders
  • in order to determine the
  • project requirements and expectations of all
    parties involved.
  • Furthermore, the project manager must
  • manage the influence of the various stakeholders
  • in relation to the project requirements to
    ensure a successful outcome.

6
stakeholders
7
2.3 Stakeholders
  • Concepts
  • Project Team Members
  • Project Management Team
  • Operations Management
  • Functional Managers

8
2.3 Stakeholders
  • Stakeholders Responsibility and Authority
  • Varying levels when participating on a project
  • Change over the course of the project life cycle.
  • RANGE from occasional contributions to full
    project sponsorship
  • Caution! Can have an adverse IMPACT on the
    project objectives.

9
2.3 Stakeholders
  • Stakeholder Identification
  • Stakeholder identification is a continuous
    process
  • It can be difficult.
  • Identifying stakeholders and understanding their
    relative degree of influence on a project is
    critical. Failure to do so can extend the
    timeline and raise costs substantially.
  • Impact of late recognition of a stakeholder

10
Organizational cultures and styles
Organizational influences on project management
11
2.4 Organizational Influences on Project
Management
  • The organizational culture, style, and structure
    influence how projects are performed.
  • A project manager should understand these as they
    affect a project.
  • An organizations
  • degree of project management maturity and
  • its project management systems
  • can also influence the project.
  • When a project involves more than one
    organizations, the project will be influenced all
    of them.
  • The organizational culture is an enterprise
    environmental factor.

12
2.4 Organizational Influences on Project
Management
  • Cultures and styles may have a strong influence
    on a projects ability to meet its objectives.
  • Cultures and styles are typically known as
    cultural norms
  • The norms include Or What do the cultural
    norms include?
  • a common knowledge regarding how to approach
    getting the work done,
  • what means are considered acceptable for getting
    the work done, and
  • who is influential in facilitating the work
    getting done.
  • The project manager must know which individuals
    in the organization are the decision makers and
    work with them to influence project success.

13
2.4 Organizational Influences on Project
Management
  • Most organizations have developed unique cultures
    that manifest in numerous ways including, but not
    limited to
  • Shared visions, values, norms, beliefs, and
    expectations,
  • Policies, methods, and procedures,
  • View of authority relationships, and
  • Work ethic and work hours.
  • Detailed study of organizational culture is
    beyond the scope of this course.

14
Organizational Structure
Organizational influences on project management
15
2.4 Organizational Influences on Project
Management
  • Organizational structure is an enterprise
    environmental factor
  • Why it is important to by understood?
  • It affect the availability of resources and
    influence how projects are conducted.
  • What are the different types of structures?
  • Organizational structures range from functional
    to projectized, with a variety of matrix
    structures between them.
  • Functional Structure
  • Matrix Structures Weak, Balanced, and Strong
  • Projectized Structure

16
2.4 Organizational Influences on Project
Management
17
2.4 Organizational Influences on Project
Management
  • Functional Organization Key Points
  • Each employee has one clear superior Unity of
    Command
  • Employees are grouped by specialty Finance, HR,
    Marketing etc
  • Each department will do its project work
    independent of other department.

18
2.4 Organizational Influences on Project
Management
19
2.4 Organizational Influences on Project
Management
  • Projectized Organization Key Points
  • Team members are co-located
  • Most of the organizations resources are involved
    in project work
  • Project Managers have great deal of independence
    and authority
  • Projectized organizations often have
    organizational units called departments, but
    these groups either report directly to the
    project manager or provide support services to
    the various projects.

20
2.4 Organizational Influences on Project
Management
  • Projectized Organization Key Points

21
2.4 Organizational Influences on Project
Management
  • Matrix Organizations Advantages and
    Disadvantages
  • Matrix Organizations are a blend of functional
    and projectized characteristics.

Advantages Disadvantages
Highly visible project objectives Extra administration is required
Improved project manager control over resources More than one boss for project teams
More support from functional areas More complex to monitor and control
Maximum utilization of scarce resources Tougher problems with resource allocation
Better coordination Need extensive policies and procedures
Better horizontal and vertical dissemination of information Functional manager may have different priorities than project managers
Team members maintain a home Higher potential for conflict
22
2.4 Organizational Influences on Project
Management
23
2.4 Organizational Influences on Project
Management
  • Weak Matrix Organization Key Points
  • Maintain many of the characteristics of a
    functional organization
  • Project Managers role is more of a coordinator
    or expediter than that of a true project manager.

24
2.4 Organizational Influences on Project
Management
25
2.4 Organizational Influences on Project
Management
  • Balanced Matrix Organization Key Points
  • Balanced Matrix organization recognizes the need
    for a project manager. But it does not provide
    the project manager with the full authority over
    the project and project funding.

26
2.4 Organizational Influences on Project
Management
27
2.4 Organizational Influences on Project
Management
  • Strong Matrix Organization Key Points
  • Have many of the characteristics of the
    projectized organization
  • Can have a full-time project managers with
    considerable authority
  • Can have full-time project administrative staff

28
2.4 Organizational Influences on Project
Management
29
2.4 Organizational Influences on Project
Management
30
Organizational Process assets
Organizational influences on project management
31
2.4 Organizational Influences on Project
Management
  • Definition
  • Organizational process assets include any or all
    process related assets, from any or all of the
    organizations involved in the project that can be
    used to influence the projects success.
  • Examples
  • formal and informal plans, policies, procedures,
    and guidelines.
  • organizations knowledge bases such as lessons
    learned and historical information.
  • completed schedules, risk data, and earned value
    data.
  • Key Points
  • Updating and adding to the organizational process
    assets is necessary throughout the project
  • Generally, is the responsibility of the project
    team members.

32
2.4 Organizational Influences on Project
Management
  • Categorization
  • Organizational process assets may be grouped into
    two categories
  •  1. Processes and Procedures
  • gtgt for conducting work
  • 2. Corporate Knowledge Base
  • gtgt for storing and retrieving information

33
2.4 Organizational Influences on Project
Management
  • Processes and Procedures
  • Organizational standard processes such as
  • standards
  • policies safety and health, ethics, and project
    management
  • standard product and project life cycles
  • quality policies and procedures process audits,
    improvement targets, checklists, and standardized
    process definitions for use in the organization
  • Standardized guidelines, work instructions,
    proposal evaluation criteria, and performance
    measurement criteria
  • Templates risk, work breakdown structure,
    project schedule network diagram, and contract
    templates

34
2.4 Organizational Influences on Project
Management
  • Processes and Procedures
  • Guidelines and criteria for tailoring the
    organizations set of standard processes to
    satisfy the specific needs of the project
  • Organization communication requirements
  • Project closure guidelines or requirements
  • Financial controls procedures
  • Issue and defect management procedures
  • Change control procedures
  • Risk control procedures
  • Procedures for prioritizing, approving, and
    issuing work authorizations.

35
2.4 Organizational Influences on Project
Management
  • Corporate Knowledge Base
  • Process measurement databases used to collect
    and make available measurement data on processes
    and products,
  • Project files
  • Historical information and lessons learned
    knowledge bases
  • Issue and defect management databases
  • Configuration management knowledge bases
  • Financial databases

36
2.4 Organizational Influences on Project
Management
  • What is the difference between
  • Enterprise Environmental Factors
  • And
  • Organizational Process Assets
  • ???
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