More statistics

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More statistics

• People subjected to bullying and harassment often
  take more sick leave and is estimated at 7.
• 15 adults in Scotland have literacy and numeracy
  problems.
• It is estimated that 1 in 10 people living in
  Scotland are either lesbian/gay/bisexual or
  transgender.

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Translated Information

• www.equalitiesinhealth.org
• www.NHS24.com
• Public Health Resource Unit www.phru.net
• Patient UK www.patient.co.uk
• www.polishinformationplus.co.uk
• www.mhcs.health.nsw.gov.au New South Wales
  Multicultural Health Communication Service

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Symbols that Conform to BS8501
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Religion and Faith

• 0.21 of Glasgows population are Buddhists.
• 0.21 of Glasgows population are Hindu.
• 3.06 of Glasgows population are Muslim.
• 0.41 of Glasgow population are Sikh.
• 62.9 of Glasgows population is Christian.

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Disability - Statistics

• Approximately 1 in 5 people in Scotland have a
  
• disability (0.9 million)
• 45 of adults in Scotland aged 75 and over have
  a
• disability.
• 2001 Census shows that 24 of Adults in
  Scotland
• have a limiting long-term illness
• 1 in 8 Glaswegians is classified as having a
  physical
• disability
• 1 in 7 Scots have some form of hearing loss,
  deafness or is
• a Deaf person
• 180 000 people in Scotland have a serious sight
  problem.
• Approximately one third of NHS service users
  are disabled

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Preferred Formats
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Leith Treatment Centre - Reception Area
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Would you be able to find anything?
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Scottish Parliament - Toilet for Disabled People
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Language
We Dont Like .. We Prefer .
The Disabled Disabled people/people with disabilitie, people with physical/sensory/visual/hearing impairments
Handicapped Disabled
Cerebral palsy sufferer Person who has cerebral palsy
Victim of spina bifida Person who has spina bifida
Wheelchair victim/wheelchair bound/confined to a wheelchair Person who uses a wheelchair/wheelchair user
Spastic Person who has cerebral palsy
Mongol Person who has Downs syndrome
Cripple Disabled person/person with a disability/person with a physical impairment
Mentally handicapped/retarded Person with a learning difficulty/disability
Psycho/nutter/madman or madwoman/mental Person with mental ill health/mental health problems
The blind Blind person/person with visual impairment
The deaf Deaf person/person with hearing impairment
Dumb Person with a speech impairment
Able-bodied person Non disabled person
Reference Capability Scotland, Equality Unit
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Language
Do Dont
Be yourself Be overly enthusiastic or attentive in your behaviour
Maintain eye contact speak directly to the disabled person Speak to disabled people through the person they are with
Ask the disabled person to repear themselves if you dont understand them Pretend you understand what someone is saying if you dont
Give the person extra time to speak if they are using a communication aid or have a learning disability Finish peoples sentrences for them or presume you know what they are going to say
Respect the persons personal space and remember that a wheelchair is part of a persons personal space Lean on a persons wheelchair or move it without being asked Pat assistance dogs Make patronising gestures such as patting a persons head
Reference Capability Scotland, Equality Unit
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Attitudes

• Patient Focussed Services

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Points To Remember

• Know your community
• Know your patients language
• Be aware of cultural implications
• Gender issues
• Religious requirements
• Dietary needs
• Know how their Disability affects them

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What is an EQIA?

• EQIA is a legal requirement which identifies
  actions that are required to address
  discrimination and promote equality across all
  major equality groups.
• EQIA considers discrimination on the basis of
  Gender, Ethnicity, Disability, Sexual
  Orientation, Religion and Belief, Age,
  Socioeconomic Status, Additional marginalisation

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Why conduct an EQIA?

• In addition to legislative requirements, an EQIA
  can
• Help drive out inequalities in health
• Develop equitable services
• Improve the quality of your service by
  identifying gaps and barriers
• Stimulate new ways of thinking and ways in which
  services can be delivered
• Target finite resources more effectively
• Help develop inclusive policies and procedures.

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Contact Details

• Flora Muir, Quality Co-ordinator,
• Acute Services, Management Building
• Southern General Hospital
• flora.muir_at_ggc.scot.nhs.uk
• Equality Diversity Team
• NHS GGC, Dalian House
• 0141 201 4560

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Further Information

• Glasgow City Council 0141 276 5260
• BSLISS 0141 554 6611
• Deaf Blind Scotland 0141 777 6111
• www.capability-scotland.org.uk
• RNID (Deaf) www.rnid.org.uk
• SENSE www.sense.org.uk
• RBIB (Blind) www.rnib.org.uk

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Any Questions