MULTILINGUAL COMMUNICATIONS (MLC)

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MULTILINGUAL COMMUNICATIONS(MLC)
Driving business growth through exceptional
leadership
Presented by Sarah Schuh General Manager - MLC
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AQUENT LLC

• Founded in 1986
• Privately owned
• The world's largest staffing and consulting
  solutions provider to the creative and marketing
  sector.
• Over 80 Offices globally in 18 Countries
• North America - Over 50 offices across North
  America with Global HQ in Boston
• Europe Paris (2), Munich, Hamburg, Barcelona,
  Amsterdam, Manchester, Warsaw, Prague with
  European HQ in London
• Asia Pacific 25 offices across Asia Pacific
  with Asia Pacific HQ in Sydney
• Recent Acquisitions include Sakson Taylor

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AQUENT MLC

• Prior to 2000
• Translations were offered at local level through
  Aquent network
• Strategy change 2000
• MLC was established as it's own profit and loss
  centre as small in-house Operation
• Global strategy since 2005
• Global Sales Offices
• Multi-site Operations
• Acquisitions
• Facts and figures

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HOW DID WE ACHIEVE OUR GROWTH?

• It was a case of to the drawing board and
  looking at what we needed from
• PEOPLE
• The art of choosing men is not nearly so
  difficult as the art of enabling those one has
  chosen to attain their full worth Napoleon
  Bonaparte
• PROCESS
• TECHNOLOGY
• EXCELLENCE

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PEOPLE
people are the most important asset turns out
to be wrong. People are not the most important
asset The right people are! Jim Collins -
Good to Great If you dont recruit and select
great people you wont have great employees.
And without great employees you wont have a
great company. Dr John Sullivan - Professor
of Management San Francisco State
University People dont leave companies they
leave leaders. Greg Savage Aquent
International CEO
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PROCESS

• What is it we are trying to achieve?
• What do we need to support the processes and
  operate efficiently?
• Who needs the processes?
• Who do they impact?
• What level of flexibility is required?
• IS THE PROCESS NECESSARY?

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TECHNOLOGY

• What are our considerations?
• Value for money - actual cost not the issue
• Customer Support
• Market knowledge
• Product quality
• Technical know-how
• Flexibility
• What can our partners do to improve our business?
• Is the product flexible and allows for
  customizations?
• Return on Investment?
• What can we realistically expect?
• Who are our main partners?

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EXCELLENCE
Excellence is the unlimited ability to
improve the quality of what you have to offer
Rick Pintino - Head Coach of the Boston Celtics

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SUMMARY
Leadership is the tree. Your people are the
healthy branches. Reputation and results is the
shadow. Greg Savage Aquent International CEO
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Thank you for listening!