WORKING%20IN%20PARTNERSHIP%20PROGRAMME

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WORKING IN PARTNERSHIP PROGRAMME

• Workload Analysis Tool

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Workload analysis tool

• What issue has the biggest impact on practice
  workload management for you at the moment?

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What is the Workload Analysis Tool?

• A tool to extract and format data relating to
  workload from general practice computer systems
  into easy-to-understand reports.
• To help practices understand the different high
  impact elements of their workload.

• A self-help guide to

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Why is the workload tool needed?

• Changes in Government policy
• New GMS contract 2004
• Information Technology Directed Enhanced
  Service (IMT DES)
• Need to have information for PBC

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How does it work?

• Apollo Medical Systems Ltd
• SQL Suite
• Anonymous Data
• Uses Excel
• Monthly reports

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What can it do?

• Provides information on workload
• issues
• Helps with planning
• Working smarter

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What do the reports show?

• Workbook A total number of read code recorded
  by chapter headings.
• Workbook B Diagnostic read codes recorded by
  GPs, Nurse Practitioners, Practice Nurses, HCAs,
  Phlebotomist, Community Staff and Others
• Workbook C most frequent read codes recorded
  against patients in each age/sex band.

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Workbook A
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Workbook B
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Workbook C
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What does this mean?

• Data quality - read coding
• Areas of high impact workload
• Who is doing what?

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What have we learnt so far about the tool?

• Practices valued interaction of feedback from
  other sites
• Enabled practices to improve data quality
• Catalyst for challenging current working
  practices

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What is the potential for the tool?

• A powerful information tool
• To improve effectiveness of organisation and the
  delivery of care
• A resource for PBC
• Challenge current working practices

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What is needed to take part?

• Virtually any clinical system
• Apollo SQL suite
• Excel 2003
• An understanding of excel spread sheets
• Someone to help analyse data
• Interested team
• Approximately an hour a month

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How can you join the project?

• Contact Janet Bell
• www.wipp.nhs.uk