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The Blatant Truth: Techniques for Sales Success

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... Point Management Structured: Telephone Email Snail mail Invitations Introductions Links Touch Point Process If Barry Diller* can do it, so can you! – PowerPoint PPT presentation

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Title: The Blatant Truth: Techniques for Sales Success


1
The Blatant Truth Techniques for Sales Success
  • Presented by Adrian Miller
  • Adrian Miller Sales Training

2
Best Practices
  • Prospecting Effectiveness
  • Growth of Existing Clients

3
Existing Challenges
  • Clutter in the marketplace
  • Worthy ( unworthy) competition
  • Internet (everyones a shopper)
  • Shaky economy price sensitivity

4
And From the Beginning Why Should They Choose
You?
  • What can you do better or differently from the
    competition?
  • Can you align yourself with your buyers needs so
    they will see value?

5
The _________ Value Proposition
  • 1.
  • 2,
  • 3.

6
Admittance of Need ?YOU as the Solution
  • After the prospect has revealed their needs, you
    may present your vision of a solution which, of
    course, has a natural bias YOU!
  • Probe for needs
  • Explore the impact of the situation
  • Present your value proposition / solution

7
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8
Points of Resistance
  • Too expensive
  • Just shopping
  • Even though weve been doing business with you
    for awhile, I need to get a few other quotes
  • Happy with current supplier
  • Not now/maybe later
  • Contract
  • No budget

9
Are You SURE of the Objection?
  • Prospects do not like confrontation.
  • Easier to cite cost, need or product feature/s
    rather than provide the REAL reason
  • How to find the REAL reason
  • PROBE
  • Probe BEFORE it is too late!!!!

10
Staying on the Grid
  • Out of sight, out of mind
  • The absent are always in the wrong
  • Lost time does not return
  • Thomas A Kempis (German writer, 1379-1471)

11
Touch Point Management
  • Structured
  • Telephone
  • Email
  • Snail mail
  • Invitations
  • Introductions
  • Links

12
Touch Point Process
  • If Barry Diller can do it, so can you!
  • Make a plan and work it
  • Schedule it
  • No excuses
  • EXPECT results
  • CEO Chairman of IAC

13
Advancing the Buying Process
  • What is the real reason for the stall /
    hesitancy?
  • Circumstances changed
  • You presented to someone w/o buying authority
  • The competition has entered the picture
  • You submitted a proposal or quote to someone that
    was not ready to buy.
  • ?? The final decision lies in the hands of the
    prospects. They have the power to say yes. The
    role of the sales professional is to show them
    all of the reasons why your solution an
    improvement in their situation.

14
Giving Up
  • When
  • The project is outside of your business model
  • The ROI is not as attractive as originally
    thought
  • The cost of doing the business minimizes the ROI
  • There is a strong personality disconnect
  • There are ethical issues

15
The Sales Funnel
  • Premise the sales funnel must always be filled
    with prospects in various stages of being
    worked. When new prospects are not added to the
    funnel on a regular basis there are extreme peaks
    and valleys in new business.

16
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17
The Sales Pipeline Process
  • What is the number of qualified prospects in your
    sales pipeline?
  • What is the percentage likelihood that they will
    close?
  • What is the approximate time frame in which they
    will close?
  • BE HONEST and REALISTIC

18
Top Take-aways
  • 1.
  • 2.
  • 3.

19
Thank you!
  • Adrian Miller
  • Adrian Miller Sales Training
  • www.adrianmiller.com
  • 516-767-9288
  • amiller_at_adrianmiller.com
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