Standardised Emergency Dispatch Protocols

1
Standardised Emergency Dispatch Protocols
Resuscitation 65 (2005) 203-210
Emergency Medical Journal 200421115-118
Annals of Emergency Dispatch 325 November 1998
2
Standardised Emergency Dispatch Protocols

• Case Entry Protocol

Chief Complaint Protocols
Pre-Arrival Instruction Protocols
3
Standardised Emergency Dispatch Protocols
Send the right equipment,
at the right time,
with the right responders,
in the right way,
to the right place,

• and provide the right instructions for the
  patient until the responders arrive!

4
Basic Rationale Goals for Call Processing
Send the right equipment,
at the right time,

• with the right responders,

in the right way,
to the right place,

• and provide the right instructions for the
  patient/victim until the responders arrive!