UPLOAD your S2 scanner

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UPLOAD your S2 scanner
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To upload your Scanner means

• Sending the data of the scans you made from your
  Scanner to the worldwide Nu Skin server.
• Benefits
• On your Scanner reports, you will see an updated
  overview of all your Scanner activity.
• Your Scanner will have the latest software
  version.
• The connection is made between scans linked to
  ADR orders.
• Nu Skin can pay you your Scanner bonuses.

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Upload your Scanner

• After each of your scan sessions,
• at least once every 120 hours and
• no later than the last working day of the month.
• If your Scanner has not been
  uploaded within 120 hours, it gets
  automatically disabled.
• Only Nu Skin is able to reactivate it.

4
Upload your Scanner
Connect an Internet network cable to the Ethernet
port on the back of the S2 laptop. On your S2
laptop, go to MENU and select Upload

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Upload your Scanner
A green light means a connection is detected and
established. Click the Upload Using Broadband
button. A red light indicates no connection is
found. Make sure the network cable is connected,
then reboot the laptop and check the connection
status again. If the light remains red, contact
your local market office for further support. A
yellow light indicates that there may be a
problem with the connection. Often the upload
will still work while a yellow light is showing.
If the yellow light turns to a red light, make
sure the network cable is connected and restart
the laptop.

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Most common error codes

• Error codes 23003 23004 23005
• Such codes appear during the upload and mean that
  the internet connection was interrupted. To solve
  them
• First connect the internet network cable to the
  Ethernet port on the back of the S2 laptop and
  then restart the laptop.
• Go to MENU Upload
• Check that the Network type is DHCP
• Retry to upload

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Most common error codes

• Error codes 23003 23004 - 23005
• If the Network type is Static, then click on
  Manually Configure Connection.
• Change it from Static to DHCP.
• Change it back from DHCP to Static and see if the
  Network status turns green.
• If not, change the Network type back from Static
  to DHCP.
• If the Network status still shows yellow or red,
  contact your local support.

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THANK YOU