Title: Hard
1Hard
Harder
Real Hard
Double
Too Hard
100
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2Conventions that have big income potential
3political
4Future projections
5forecasts
6Requires the guest to pay for one night's lodging
prior to arrival or to hold the room with a
credit card number
7guaranteed reservation
8Holds the room until 6 p.m.
9regular reservation
10Renting multiple hotel rooms and meeting rooms
11group sales
12Vacation awards
13incentive travel
14Guest expected to check out today
15due-out
16Particular types of people and what they like
17marketing mix
18Third parties used to make reservations on the
Internet
19infomediaries
20Promotes tourism
21Conference and Visitors Bureau (CVB)
22This offers infomediaries to reserve hospitality
and tourism services
23The Internet
24This is the responsibility of all hotel employees
and must forecast future trends.
25sales strategy
26A five-star hotel is rated
27best in class
28A plan for future hospitality business
29Forecasts
30This customer receives priority over walk-in
customers at a hotel or motel
31customer with a guaranteed reservation
32An easy way to keep consumer profiles
33 database
34types of room reservation
35Guaranteed, regular, group
36Type of reservations usually preferred by
customers
37guaranteed reservations
38example of group sales in the hospitality
industry
39Awards banquet for a country club, International
DECA Career Development Conference, Wedding
reception
40not a traditional sales technique used by the
hospitality industry
41personal telephone calls
42taking more of the management positions in
hospitality
43Women
44how much of the labor force is made up of women
45One half
46used by the hospitality industry to rate
restaurants and hotels
47Stars and Diamonds
48A best in class rating for a hotel
495 star
50This rating would best represent a budget motel
511 star