Types of Foodservice

1
Types of Foodservice
2
What is Foodservice?

• A food and beverage business prepares, packages,
  serves, and sells or provides food for people to
  eat.
• These are also referred to as foodservice.
• Foodservice can be large or small.
• They can be found in hotels, cruise ships,
  schools, hospitals, airlines, trains, and even
  employee cafeterias.

3
Ways to Categorize Foodservice

• Customers often categorize foodservice by
• Price
• Self Service versus Sit Down
• The industry categorizes foodservice by
• Commercial
• Institutional
• Foodservice within a consumer business

4
Commercial Foodservice

• Consists of food and beverage businesses that
  compete for customers
• Olive Garden, McDonalds, Dunkin Donuts, Chilis,
  On the Border, etc.
• Can be categorized by
• Quick Service
• Full Service
• Catering
• Hotel and Club

5
Quick Service

• Quick service restaurants provide customers with
  convenience, speed, and basic services at lower
  prices.
• Customers usually help themselves and carry their
  own food to their tables.
• They have fewer employees than other restaurants.

6
Quick Service

• Fast food restaurants generally have a counter
  where you place your order, pay for it, wait for
  it, pick it up, and either take it with you or
  carry it back to your table. Many have drive
  through service as well. Menu items can be
  prepared in 3-5 minutes and most have smaller
  dining rooms.
• Cafeterias are food services where food is
  displayed along a counter or serving line.
  Customers walk along the line and ask the server
  to serve them and then they carry their tray to
  the table.

7
Quick Service

• Buffets consist of food displayed on tables.
  Servers keep displays stocked with food and
  customers walk around and serve themselves, then
  take their food to the table.
• Carryout restaurants specialize in preparing food
  for customers to take with them to eat home or
  elsewhere. They may provide very little seating.
  These include delicatessens, grocery stores, and
  pizza places.

8
Full Service

• A full service restaurant is a restaurant in
  which customers are seated at a table, give their
  order to a server, and are served food at a table.

9
Full Service

• Fine dining restaurants emphasize the highest
  quality of service, ingredients, and atmosphere.
  There are many more employees per customer.
  These restaurants are usually smaller and have
  seatings at certain times. Most have
  professional chefs on staff.

10
Full Service

• Casual dining restaurants include all full
  service restaurants that are not in included in
  fine dining.
• Single Item Restaurants
• Family Restaurants
• Ethnic Restaurants

11
Full Service

• Single Item restaurants choose to specialize in a
  single item of food such as pizza, steak,
  pancakes, or seafood. They may serve other foods
  as well, but their focus is on a single food.
• Family restaurants cater to families and
  emphasize variety and comfort. They have
  extensive menus and usually offer comfort foods
  and traditional American dishes. Some have
  developed into chains.

12
Full Service

• Ethnic restaurants specialize in an ethnic
  cuisine. Examples include Italian, Chinese,
  Ethiopian, Indian, Japanese, Mexican, Spanish,
  and Thai.

13
Catering

• Catering is a provision of food and service for a
  special event that usually involves feeding a
  large number of people at one time.
• Catering is often done for business events and
  social events.
• Catering can be divided into 2 types
• On premise
• Off premise

14
Catering

• On premise catering takes place at the caterers
  place of business, such as a banquet hall with a
  kitchen, hotel, or restaurant.
• Off premise catering occurs when the event is
  help away from the caterers place of business,
  such as at churches, country clubs, picnics,
  businesses, and private homes.

15
Hotel and Club Foodservice

• Hotels provide a variety of food and beverage
  services such as
• Bar in the lobby
• Family style restaurant
• Elegant fine dining restaurant
• Sandwich service by the pool
• Room service
• Catering

16
Hotel and Club Foodservice

• Private clubs were developed to meet the social
  and leisure needs of their members.
• Examples of clubs
• Country, City, Yacht, Military, Health, Beach,
  etc.
• Membership is often invitation only and one must
  pay annual fees.
• Most clubs operate at least one dining room and
  have extensive catering facilities.

17
Institutional Foodservice

• Institutional foodservice consists of foodservice
  provided to customers in an institution, such as
  a school, hospital, military, or prison.

18
School Foodservice

• Consists of meals that are served to students who
  attend school. It contributes to students health
  and well being to help students learn better.

19
Health Care Foodservice

• Foodservice that takes place in hospitals,
  nursing facilities, and assisted care residences.
• Some are served in a customers room and some are
  served in a dining hall.
• It is important that the food served meets all
  the calories and nutrients that a patient needs
  to restore and maintain health.

20
Business Foodservice

• Foodservice provided in a business for the
  convenience of people who work at the business,
  such as an employee cafeteria in an office
  building or factory.

21
Foodservice Within a Business

• A food and beverage business located in a
  consumer business.
• It is often offered as a convenience to the
  customer.
• Categorized by
• Recreation
• Retail
• Transportation

22
Recreation Foodservice

• Includes all foodservice offered as a part of a
  recreation business, such as sports arenas, zoos,
  movie theaters, and museums.
• Can range from fast food, to quick service, full
  service, and even fine dining.

23
Retail Foodservice

• Includes all foodservice offered as a part of a
  retail store or shopping center.
• Can be found in malls, individual retail stores,
  bookstores, grocery stores, gas stations, and
  convenience stores.
• Are mainly fast food restaurants, but some full
  service restaurants can be found in malls and
  shopping centers.
• Example Food Courts and Rainforest Café in
  Grapevine Mills Mall

24
Transportation

• Transportation foodservice can be divided in 2
  categories
• Foodservice During Travel
• Airplane food, dining on long distance trains and
  foodservice on cruise ships
• Foodservice in the Station
• Restaurants in airports and railroad stations.
  Usually are quick serve, but some are not.