Business Operations Cluster

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Business OperationsCluster
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Accountant

• Help people file tax reports and learn to manage
  their money.
• Make use of invoices, bank records, financial
  reports, and various accounting forms.

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Accountant

• Strong aptitude for mathematics.
• Must be able to quickly and accurately compare,
  analyze, and interpret facts and figures.

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Air Traffic Controller

• Oversee the safe and efficient flow of air
  traffic.
• They keep pilots informed.
• Instruct which runways.

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Air Traffic Controller

• Oversee the safe and efficient flow of air
  traffic.
• They keep pilots informed.
• Instruct which runways.

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Check-Out Clerk

• Operate cash registers and assist customers with
  purchases.
• Arrange merchandise displays restock.

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Check-Out Clerk

• Use speed and accuracy.
• Use courtesy and tact when dealing with difficult
  customers.

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Hotel Clerk

• Work at registers or desks.
• Make reservations, assign rooms, or answer
  questions.
• Keep records of rooms.

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Hotel Clerk

• Good interpersonal skills.
• Courteous, friendly, and willing to help others.
• Plenty of patience and good organization skills.

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Loan Officer

• May work for banks, savings and loans, insurance
  companies, real estate agencies, or other
  institutions.
• Interview applicants or check w/ creditors.

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Loan Officer

• Advise borrowers on payment methods and financial
  status.
• Make responsible decisions and able to deal w/
  difficult people
• Analyze financial information.

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Mail Carrier

• Deliver and collect mail along an assigned route.
  
• Sorts and arranges mail.
• Collects cash on deliveries- i.e. for stamps.

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Mail Carrier

• Be willing to work outdoors and in sometimes
  unpleasant weather conditions.
• Able to lift heavy bags and walk long distances.
• Work w/o constant supervision.

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Medical Secretary

• Perform administrative and clerical duties for
  health care professionals.
• Assist doctors w/ articles, reports,
  correspondence etc.

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Medical Secretary

• Greet patients, answer phones, schedule
  appointments.
• Organized, be willing to train.
• Deal w/ difficult people.

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Office Machine Operator

• Use business machines that compute, sort, print,
  type, receive, and send information.
• Need mechanical aptitude.

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Office Machine Operator

• Follow orders carefully and work quickly and
  accurately.
• Work with routine and set procedures.
• Get along well with others.

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Postal Clerk

• 2 groups distribution clerks and window clerks.
• Distribution sort incoming mail.
• Window sell stamps, money orders, etc.

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Postal Clerk

• Must be accurate and reliable.
• Flexible and able to work under pressure.
• Good memory is required as well.

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Receptionist/Information Clerk

• Greet people.
• Make appointments.
• Show clients where to go.
• Keep records of calls etc.

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Receptionist/Information Clerk

• Organized.
• Common sense and problem-solving skills are
  helpful.
• Requires sitting for an extended period of time.

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Secretary

• Answer calls.
• Make calls.
• Schedule appointments.
• Filed information.
• Keep track of office supplies.

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Secretary

• Organize meetings and conferences.
• Dependable, take initiative, have good judgment,
  and able to work under pressure.

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Shipping/Receiving Clerk

• See that all orders are filled quickly and
  accurately.
• Get needed items from stock room when orders come
  in.
• Employed by retail stores etc.

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Shipping/Receiving Clerk

• Well organized, neat, orderly, and dependable.
• Need to be able to work well in a closely
  supervised setting.

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Telephone Operator

• Help customers with calls
• Look up numbers
• Job tasks vary depending on the employers needs.

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Telephone Operator

• May work with switchboards, headsets, directories
  etc.
• Pleasant and courteous.
• Enjoy working with others and have good
  communication skills.

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Typist

• Trained to produce neat typewritten copies from
  handwritten, recorded, or printed materials.
• Particular task depends on the job.

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Typist

• Need to have good typing skills and be able to
  sit for long periods of time.
• Strong command of the English language,
  especially grammar, punctuation, and spelling.

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Warehouse Worker

• Receive, store, and distribute materials.
• Read orders and determine which materials to
  move.
• Most work indoors, but some load at docks etc.

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Warehouse Worker

• Must be neat and efficient.
• Must be accurate and store items in an orderly
  fashion.
• Need initiative and a sense of responsibility.
• Work well with others.

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Word Processor Operator

• Record, store, edit, and revise letters, reports,
  forms, graphs, etc.
• Make adjustments to documents.
• Proofread.

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Word Processor Operator

• Good at working with machines.
• Be able to work under pressure and meet
  deadlines.
• Skilled in spelling, punctuation, and grammar.