Front Line Supervisor

1
Front Line Supervisor

• ACARP Presentation

PO Box 1225 Newcastle NSW 2300 Phone 61 2
4927 5511 Fax [phone]
2
Typical industry advertisement

• Deputy/Crew Supervisors will need their NSW 3rd
  Class Certificate of Competency
• A good understanding of modern development mining
  processes and methods
• Experienced in fault finding and problem solving
  skills that contribute to innovative outcomes
• Competent organisational, communications
  planning skills that contribute to productive and
  harmonious relations and strategic planning.
• Good leadership and experience, applying these
  skills in a mining environment
• An ability to work with, through and for other
  people
• Teamwork skills that contribute to productive
  working relationships
• Understanding of, and ability to comply with and
  promote the NSW Occupational Health Safety Act,
  and Coal Mines Health Safety Regulations
• Have understanding of risk management processes
  and the use of safe work procedures
• Be comfortable performing the full range of
  mining or trade tasks in which you have been
  trained
• Computer Skills

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If only ?
If only it was the case of implanting a new
chip into a deputy and then transforming them
into the new model Front Line Supervisor
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Leadership
5
Communication
FLS
Crew
6
Communication Teamwork Success
7
Accountability
8
Mentoring/Coaching opportunities of your crew
9
Team work/Team leader /FLS
Provide direction, leadership and mentoring as
required
FLS
Teamwork
10
Essence of the role of FLS
Proactive Productive Effective
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Traditional Mine Site Organisational Flow Chart
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Constipated Information Flow Chart
DEV unit 1
DEV unit 2
DEV unit 3
Gas Drainage
Long Wall
Project work
Belt Installation
Under Manager Shift 1
Under Manager Shift 2
DEV unit 1
DEV unit 2
DEV unit 3
Gas Drainage
Long Wall
Project work
Belt Installation
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New streamlined Area of Responsibility
Organisational Chart
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Process Driven Information Flow Chart
The flow of information is directly from process
to process team members and will reflect current
up-to-date information and the 24 hour plan
DEV unit 1
DEV unit 2
Under Manager Shift 1
DEV unit 3
Gas Drainage
Long Wall
Project work
Belt Installation
Shift U/M has an overview of shift workings but
does not run the process
DEV unit 1
DEV unit 2
DEV unit 3
Gas Drainage
Long Wall
Project work
Belt Installation
Under Manager Shift 2
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Roles of Front Line Supervisor
B
Ability for FLS to make decisions on the job as
circumstances dictate
Traffic Control
Communication with cross mate, Undermanager (if
required) or superintendent/coordinator
Planning to keep on course
Crew with appropriate skills
Pre-flightData 24hr plan
A
Need to supply tools and radar to enable
Pilot/Supervisor to get from A to B
Ensure that equipment is fit for purpose
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QUESTIONS