EarthLink Collaboration Suite

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EarthLink Collaboration Suite
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Typical Business Challenges
How can I affordably implement collaboration
services to enable my employees are as productive
as possible?
How do I keep my widely distributed workforce
better connected and fully collaborating?

How do I ensure our collaboration platform is
meeting all regulatory compliance requirements
for security, archiving and encryption?

Since collaboration is mission-critical, how do
I make sure its always up and running with my
limited IT staff, and how do I provide backup
protection?

Are my collaboration services email secure from
virus attacks and spam?
Am I spending too much on my collaboration
services?

How can I reduce the complexities associated with
managing our own suite of collaboration service?

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EarthLink Collaboration SuiteA Complete Cloud
Collaboration Solution
Familiar Industry leading applications

• Microsoft Exchange - hosted messaging solution
  that delivers the capabilities of Microsoft
  Exchange Server as a cloud-based service. It
  gives users rich and familiar access to email,
  calendar, contacts, and tasks across PCs or Macs,
  the web, and mobile devices. 
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• Microsoft SharePoint collaboration software to
  simplify business intelligence, content
  management, search, and sharing for intranet and
  internet sites
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• Microsoft Lync a single interface unifying
  voice communications, IM, and audio, video, and
  Web conferencing

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Hosted Exchange Key Features Benefits

• PC, browser, and phone
• 25 GB mailbox sizes
• Robust collaboration features

• Premium anti-spam and antivirus
• Native personal archive
• Retention policies and legal hold
• Comprehensive Archiving Solutions

Anywhere Access
Protection and Compliance

• Web-based management
• Role Based Access Controls

Visibility and Control

• Powerful Web services API
• Comprehensive data migration tools
• Coexistence with on-premises servers

Deployment Flexibility
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EarthLink Hosted Exchange

• Provides users with Professional Exchange
  enterprise-grade business features including,
  shared calendars/contacts/folders, powerful
  anti-virus and anti-spam protection..
• Options include
• Active Directory Integration
• Migration Services
• End User Helpdesk support
• Blackberry Support - BES
• Email Encryption
• Email Archive
• Additional Email Storage
• Outlook Client Licenses
• Basic Exchange Mailboxes (OWA only)

Upgrade your email services to enterprise-class
services and gain productivity and efficiency.
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SharePoint Key Features Benefits
Create sites to share documents and insights
with colleagues, partners and customers
MY SITES Manage and share personal documents and
insights
TEAM SITES Keep teams in sync and manage
important projects
INTRANET SITES Keep up to date with company
information and news
EXTRANET SITES Share documents securely with
partners and customers
WEBSITES Market your business using a simple
public-facing website
EarthLink Collaboration Suite Value Add
Enterprise look and feel of an on premise
solution due the tight integration of clients AD
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Lync Key Features Benefits

• Connect with others through Lync contact photos,
  activity feed and interactive contact card in
  Office
• Move easily from instant messaging into ad-hoc
  online meetings, including audio, video and
  screen sharing
• Conduct online presentations including audio,
  video, screen sharing and a virtual whiteboard
• Invite external contacts to easily join online
  meetings via a PC or web based client
• Connect with customers and partners through IM,
  audio and video federation

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EarthLink Collaboration Suite
Hosted Collaboration Suite (HCS) Exchange Secure IM SharePoint Optional
Offline Email (OST) Personal Folders (PST) Support P
Enterprise Global Address List P
Shared Contacts, Calendars, Tasks Folders P
Full Public Folder Support Resource Mailboxes P
Single Mailbox Single Item Recovery P
Secure Instant Messaging Collaboration P
Secure Document Management Collaboration P
Secure Web Access P P P
SaaS Malware Protection (Multi-engine / multi-layered) P P P
Secure Web-based Access P P P
24x7 Staffed Monitoring as a Service (MaaS) P P P
Change Management (SOC 2 Type II Certified) P P P
Wireless Sync (ActiveSync, Good Blackberry (Rim)) P
Personal Archive (Virtual PST) P
Discovery Archive (eDiscovery) P
Compliance Archive (SEC/FINRA) P
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End-user Helpdesk Support Option

• 24x7 Live IT Support for EarthLink Collaboration
  Suite end users
• North American-based single point-of-contact for
  all of your users IT-related issues
• Staffed by highly trained customer care
  specialists, who would generally be considered
  Level 2 support agents
• Certifications in Microsoft, Apple and mobile
  device technologies
• Very first person you talk to will likely be able
  to resolve your issue
• And if not, subject matter experts are standing
  by

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EarthLink Collaboration Suite

• Enterprise Class Collaborations Solutions
• Real Single Sign-On for any version of Active
  Directory
• Antivirus/Antispam protection included
• Migration support included
• Complete control with on-line portal
• Experts maintain and manage your email platform
• No CAPEX or internal IT support required
• Award winning service

2013 IBM Tivoli Award Excellence in delivering
exceptional business value
Support Team of the Year Computer Software
Services Category
Outstanding achievement in customer satisfaction
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Why EarthLink Collaboration Suite

• Experience - EarthLink acquired CenterBeam, the
  original developer of Hosted Multi-tenant
  Exchange in 1999, 14 years experience
• Real Single Sign-On - with any version of
  Active Directory. No requirement to upgrade to
  ADFS 2.0 and AD 2008
• Security - Symantec Cloud (MessageLabs) for
  antispam
• On Boarding - Migration support included for
  seamless transition
• End User Support - Helpdesk Support option for
  enhanced productivity
• Flexibility - No requirement to upgrade from
  Outlook 2003, any version of Active Directory.
  Bring your own security.
• Compliance - Optional services include Email
  Archiving and Encryption

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Summary EarthLink Collaboration Suite
Choice Flexibility
Integration and Support
Enterprise Capabilities
Greatest Functionality with Best User Experience
Software and Services to Fit Customer Needs
Enterprise Software at Internet Scale

• Enhances productivity with full functionality
  software
• Delivers richer capabilities (Portal, ECM,
  Collaboration)
• Lowers costs and increases productivity with rich
  web-conferencing
• Provides enhanced functionality through better
  integration
• Any Version of Active Directory

• Enables co-existence with on-premises
  capabilities
• Supports range of requirements from simple to
  complex
• Enables organizations to manage and adapt to
  change
• Provides choice of web based or desktop clients

• Built on proven Internet scale infrastructure
• Brings a background in enterprise software to new
  delivery models
• Delivers enterprise class reliability and
  security
• Offers 24/7 dedicated telephone support
• Integrates with existing, familiar infrastructure

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EarthLink Collaboration Suite Delivers More Than
MS 365

• EarthLink Collaboration Suite Cloud Solution
  delivers 28 features of an on-premises Exchange
  solution that are NOT available with a MS 365 in
  the Cloud solution.

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EarthLink Collaboration Suite Hosted Exchange
Features vs. MS 365
Category Feature Exchange on-prem EarthLink Collabor-ation Suite MS 365
Client Access Outlook 2003 support ? ? ?
Client Access OWA login public/private radio buttons ? ? ?
Client Access Blackberry application push advanced settings ? ? ?
Directory Hierarchical address book ? ? ?
Directory Global Address List segmentation ? ? ?
Applications MAPI/CDO access ? ? ?
Applications Custom OWA themes, logos, add-ins ? ? ?
Applications Public folders ? ? ?
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EarthLink Collaboration Suite Hosted Exchange
Features vs. MS 365
Category Feature Exchange on-prem EarthLink Collabor-ation Suite MS 365
Administration PST import and export service ? ? ?
Administration Provision users in multiple datacenters ? ? ?
Administration Multiple on-premises AD forests ? ? ?
Administration Resource forest topologies ? ? ?
Compliance /Archiving Exchange 2007-style Managed Folders ? ? ?
Compliance /Archiving GUI for creating Retention Policies ? ? ?
Compliance /Archiving Multi-mailbox search export to PST ? ? ?
Security S/MIME Control in OWA (IE Only) ? ? ?
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EarthLink Collaboration Suite SharePoint Features
vs. MS 365
Category Feature Share Point On-prem EarthLink Collabor-ation Suite MS 365
Administration Provision users in multiple datacenters ? ? ?
Administration Multiple on-premises AD forests ? ? ?
Administration Resource forest topologies ? ? ?
Security Separate Web Application (Optional) ? ? ?
Composites Business Data Connectivity Services ? ? ?
Content Word Automation Services ? ? ?
Sites Secure Store Service ? ? ?
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EarthLink Collaboration Suite Lync Features vs.
MS 365
Category Feature Lync On-prem EarthLink Collabor-ation Suite MS 365
Administration Provision users in multiple datacenters ? ? ?
Administration Multiple on-premises AD forests ? ? ?
Administration Resource forest topologies ? ? ?
Security /Archiving IM Archiving (Optional) ? ? ?
Federation / Public Internet Connectivity Windows Live, AOL , Yahoo ? ? ?