Human Factors in Healthcare

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• Human Factors in Healthcare
• Our Experience to Date

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Background in Leadership

• Phil - 20 yrs Royal Air Force
• Guy - 34 yrs British Airways
• Trevor - 34 yrs British Airways
• Our Associates - 200 yrs Aviation / Military

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Neuro Surgery

• Not a quick fix but a major intervention into
• departmental culture..
• ..It (Human Factors Awareness) solved a stubborn
• surgical safety problem where all other measures
  had
• failed
• Consultant Surgeon, Head of Department

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Neuro Surgery
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