LOGOTRI REGIONAL SEMINAR ON TOTAL QUALITY MANAGEMENT (TQM)

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LOGOTRI REGIONAL SEMINAR ON TOTAL QUALITY
MANAGEMENT (TQM) OF LOCAL GOVERNMENT AND PUBLIC
SERVICE AND RESEARCH INSTITUTES 23 - 27 MAY
2000 Manila, Philippines
TABLE OF CONTENTS

• Introduction
• Objective of the Seminar Workshop
• Opening Session
• Press Conference
• Opening Programme
• Technical Session
• Issue Papers
• Institute Papers Presentation
• Summary of Issues
• Group Exercises
• Training and Seminar Workshops
• Research and Documentation Studies
• Conclusion
• Annex I List of Participants
• Annex II Issue Papers
• Systems Analysis
• Total Quality Management