Important issues for new staff

1
Important issues for new staff

• Good practice within the organisation
• Confidentiality
• Acceptable use of resources
• How Super Savers intend to use the internet
• How Super Savers intend to make more use of
  e-mail
• Why Super Savers intend to use the intranet

2
Good practice within the organisation

• Staff are required to be punctual
• Staff are required to advise their Supervisor as
  soon as possible and certainly before 9.30 in the
  morning if they are unable to attend for any
  reason

• Staff are expected to be pleasant and courteous
  to Savers at all times
• Staff should seek help from their Supervisor in
  the event of any problems arising

3
Confidentiality

• Information relating to Savers must remain
  totally confidential
• Names and Addresses must not be used for anything
  other than their intended purpose

• Financial information relating to Saver accounts
  must not be used or discussed outside the
  organistaion
• All paper documents relating to Savers must be
  stored as instructed by your supervisor

4
Acceptable use of resources

• Computer equipment is to be used strictly for the
  work of the Super Saver organisation
• Staff must not use any resources for personal
  purposes
• Staff must report any faults in equipment to the
  technician as they arise using fault report sheets

5
How Super Savers intend to use the internet

• Super Savers intend to make more extensive use of
  the internet in the next year
• It is hoped that Savers will be able to access
  account information on-line
• This will involve the use of User Ids and PIN
  codes

6
Why Super Savers intend to make more use of
e-mail

• Communicating with Savers by e-mail will help
  reduce costs
• Important information can be passed on quickly
• Savers can communicate easily with staff
• Savers will not have to be present during opening
  hours to have queries resolved

7
Why Super Savers intend to use the intranet

• To improve communication within the organisation
• To share information relating to Savers as
  appropriate
• To make important information readily available
  to all staff
• To advise staff on policies and plans within the
  organisation