9.01%20Summarize%20factors%20of%20interpersonal%20relationships

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9.01 Summarize factors of interpersonal
relationships
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Activity

• Answer the following questions.
• List 5 of your personal traits.
• What career(s) do you have in mind for yourself
  in the future?
• Do you think your personal traits match your
  career choice(s)?

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Concept of human relations and importance to
SEM

• Human relations
• Involves getting along with others
• Teamwork
• People working together to achieve common goal

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Personal traits necessary to enhance
interpersonal relations

• Friendliness
• Getting along with others
• Courtesy
• Having good manners and polite demeanor

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Personal traits necessary to enhance
interpersonal relations

• Ethical behavior
• Demonstrating honesty, integrity and fairness
• Creativity
• Using ones imagination to be original and
  inventive

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Personal traits necessary to enhance
interpersonal relations

• Initiative
• Being self-motivated to start a task without
  being asked
• Responsibility
• Being accountable for ones own actions and
  resulting consequences

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Personal traits necessary to enhance
interpersonal relations

• Attitude
• Disposition towards people and situation
• Self-control
• Ability to slow anger and behave in disciplined
  way, not impulsive

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Personal traits necessary to enhance
interpersonal relations

• Self-awareness
• Knowing ones strengths and weaknesses
• Willingness to change
• Adjusting to criticism or changes in environment

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Personal traits necessary to enhance
interpersonal relations

• Self-esteem
• Self-respect or valuing ones personal worth
• Empathy
• Understanding another persons situation or
  feelings

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Personal traits necessary to enhance
interpersonal relations

• Assertiveness
• Having the confidence to stand up for beliefs,
  ideas or rights
• Time management
• Budgeting time and respecting deadlines

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Personal traits necessary to enhance
interpersonal relations

• Goal setting
• Planning for the future

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Factors that facilitate successful teamwork

• Train employees
• Each new employee must know how to do the task
• Existing employees need continuous education and
  training to improve knowledge, skills and
  efficiency

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Factors that facilitate successful teamwork

• Establish goals
• Company should plan how it will accomplish goals
  and objectives
• All team members should be committed to reaching
  companys goals and objectives

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Factors that facilitate successful teamwork

• Delegate responsibility
• Assign roles and duties
• Make agreements for commitment to quality of work

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Factors that facilitate successful teamwork

• Evaluate performance
• Evaluate individual employee performance
• Evaluate whether or not company goals and
  objectives are attained

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Factors that facilitate successful teamwork

• Communicate
• Management should promote open and effective
  channels of communication
• Listening to customers may result in new products
  or better customer service and satisfaction

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Activity

• Take the following quizzes.
• Monster Quiz - http//resources.monster.com/tools/
  quizzes/perfectcareer/
• Princeton Review Quiz - http//www.princetonreview
  .com/cte/quiz/career_quiz1.asp