Conflict Styles

1
PowerPoint Summary of Conflict Styles
Conflict (and Negotiation) Styles
2
For participation makeup points,

• Do the following exercise with a friend, record
  your scores for all 5 rounds, and then write an
  essay explaining what you learned from doing
  that. Also take notes on the rest of the video
  and turn those in as well for attendance
  points.

3
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• The story
• Four prisoners are charged with a crime.
• They are in jail held apartin groups of two.
• Each group, is given the option of confessing, or
  not confessing.

4
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• If both groups of 2 confess, all four will be
  convicted, and they will serve 6 years each.
• If neither team confesses, the prosecutor will
  only be able to convict on a lesser charge, and
  each team will serve 2 years.
• If Team A confesses and Team B does not, A is
  released and B serves 10 years for lack of
  cooperation. Likewise, if B confesses and A does
  not, B is released, and A serves an ten years.

5
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts
6
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• So, you have a dilemma. Spend a couple of
  minutes and discuss with your partner what you
  think you should do. When I ring the bell, write
  in pen, on the top row, left column of your score
  sheet what you decided to do.

Your choice (write in penkeep quiet, or confess. Their choice Number of years in your sentence
Round 1 Record Here  
Round 2    
Round 3    
Round 4    
Round 5    
Your choice (write in penkeep quiet, or confess. Their choice Number of years in your sentence
Round 1 Record Here  
Round 2    
Round 3    
Round 4    
Round 5    
7
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• Now, show the other team what you didand record
  their choiceand the consequence of their choice
  to your sentence in columns 2 and 3 of line one.

Your choice (write in penkeep quiet, or confess. Their choice Number of years in your sentence
Round 1  Record Here And Here
Round 2    
Round 3    
Round 4    
Round 5    
8
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• Discuss
• What was your reasoning?

How many pairs of teams
Both stayed quiet?
One stayed quiet, one confessed?
Both confessed?
9
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• Now, oddly, you are given the chance to rethink
  your choice.so lets try this again. Talk to
  your teammateand when I ring the bell, record
  your choice in the left column of line two.

Your choice (write in penkeep quiet, or confess. Their choice Number of years in your sentence
Round 1
Round 2 Record Here  Then here And here
Round 3    
Round 4    
Round 5    
10
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• Now, show the other team what you didand record
  their choiceand the consequence of their choice
  in columns 2 and 3 of line two.

Your choice (write in penkeep quiet, or confess. Their choice Number of years in your sentence
Round 1
Round 2 Record Here  Now here And here
Round 3    
Round 4    
Round 5    
11
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• So this time.
• Who Changed? What was your reasoning?
• Who stayed the same? What was your reasoning?

How many pairs of teams
Both stayed quiet?
One stayed quiet, one confessed?
Both confessed?
12
Now, lets change the rules.
PowerPoint Summary of Key Negotiation Concepts

• You figure out you can send a note to the other
  team. Write the noteand in 2 minutesIm going
  to ring the belland you need to send it.
  Talkand when I ring the bell, record your choice
  in the left column of line three.

Your choice (write in penkeep quiet, or confess. Their choice Number of years in your sentence
Round 1
Round 2
Round 3 Record Here  Then here And here
Round 4    
Round 5    
13
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• Who Changed? What was your reasoning?
• Who stayed the same? What was your reasoning?

14
Now, lets change the rules again
PowerPoint Summary of Key Negotiation Concepts

• This time (Round 4) you get to send one person
  from team A to talk with team B. Spend 3 minutes
  deciding what to sayup to 3 minutes discussing
  it, and then go back to your own teams. Discuss,
  and in 2 more minutes Im going to ring the bell,
  and you must make a choice.
• Record itcompareand now lets discuss.

15
Now, lets change the rules one last time.
PowerPoint Summary of Key Negotiation Concepts

• Its back to the beginningno notes, no talking,
  just make a choice!

Your choice (write in penkeep quiet, or confess. Their choice Number of years in your sentence
Round 1
Round 2
Round 3    
Round 4    
Round 5 Record Here  Then here And here
16
Exploring Competition v. Cooperation The
Prisoners Dilemma
PowerPoint Summary of Key Negotiation Concepts

• What have we learned about cooperation and
  competition?
• Is the prisoners dilemma ever exhibited in
  real life?

17
Another take on the same problem

• http//thesocietypages.org/socimages/2012/05/04/ga
  me-theory-and-the-prisoners-dilemma/

18
PowerPoint Summary of Conflict Styles
So, how does this relate to conflict styles?
19
PowerPoint Summary of Conflict Styles
Black Adkins / Red Kraybill
Competition / Directing
High
Collaboration / Cooperating
Compromising
Assertiveness / Agenda Concern for Self
Avoiding
Harmonizing
Low
High
Concern for Other Cooperativeness / Relationship
20
How many people are
PowerPoint Summary of Conflict Styles

• Competitors/Directors?
• Avoiders?
• Harmonizers?
• Collaborators/cooperators?
• Compromisers?
• Advantages? Disadvantages?

21
PowerPoint Summary of Conflict Styles

• How many of you have consistent styles in
  different contexts?
• For those who changed styles, what is it that
  caused you to behave differently from one style
  to the next?

22
PowerPoint Summary of Conflict Styles
Advantages/Disadvantages of consistency

• What are the advantages of using the same style
  in most (or all) situations?
• What are the disadvantages of using different
  styles in most (or all) situations?

23
Revisiting flexibility
PowerPoint Summary of Conflict Styles

• Though consistency has its benefits, flexibility
  has many more.
• It empowers you to make a choice, and adapt to
  the situation.
• If you know which styles work best when, and with
  whom, you will be much more able to make the most
  of conflict situations.

24
Useful infographic

• It summarizes the key ideas about what the styles
  are,
• The advantages, disadvantages and when it is best
  and worst to use each.
• The link is
• http//online.creighton.edu/media/infographics/neg
  otiation-styles-0712

25
PowerPoint Summary of Conflict Styles
Consider competition

• Individually (write down for yourself)
• Make a list of some of the competitive
  experiences you have had that you would consider
  fun and/or beneficial.
• What was fun and/or beneficial about them?
• Do you think the other side experienced them the
  same way?

26
PowerPoint Summary of Conflict Styles
Consider competition

• Does competition build or harm character?
• How does winning and losing contribute to
  character and identity?
• How does self esteem relate to this? (How does
  self-esteem affect conflict and prospects for
  conflict resolution?)

27
PowerPoint Summary of Conflict Styles
Consider competition

• Why might it be beneficial to bolster the esteem
  of the other party to a conflict?
• Would you be willing to do so? Why or why not?
• If you wanted to, how would you go about doing
  it?

28
For participation makeup points,

• Do the exercise at the beginning of the power
  point with a friend, record your scores for all 5
  rounds, and then write an essay explaining what
  you learned from doing that. Also take notes on
  the rest of the video and turn those in as well
  for attendance points.