Emotional Intelligence

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Emotional Intelligence
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What is Intelligence?

• Typically focused on
• analytic reasoning
• verbal skills
• attention
• memory
• judgement

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IQ

• A weak predictor for
• achievement
• job performance success
• overall success, wealth, happiness
• Accounts for a major component of employment
  success according to numbers of studies covering
  career success maybe as much as 10-20.

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E
Q
Emotional Intelligence
EQ? What is that?

• The demonstration of a positive attitude,
  respect, and healthy patterns of behavior towards
  self and others

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IQ vs. EQ

• EQ
• Not fixed
• Can be improved throughout life
• IQ
• Established by mid-teens
• Cant increase
• Predicts only 10 20 of life success

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IQ vs. EQ

• Gets you hired.
• Helps you develop a perfect business plan.
• Helps you deal with the daily routine..
• Helps you become an efficient manager.

• Gets you promoted.
• Turns it into a successful enterprise.
• Helps you thrive through change and uncertainty.
• Helps you become a great leader.

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What is Emotional Intelligence (EI)?
The capacity for recognizing our own feelings and
those of others, for motivating ourselves, and
for managing emotions well in ourselves and in
our relationships.
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More potent predictors of career success

• Ability to handle frustrations
• manage own emotions
• manage own social skills

Do you know any highly intelligent people who
arent socially adept?
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Importance of EI in Career Development

• The higher you go, the more EI matters--the more
  SOCIAL COMPETENCE matters

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Why EI is Important?

• More emotionally intelligent people will be -
• Able to create more meaningful work, and working
  environments, for themselves and others
• More able to respond to the needs of the moment
  and, therefore, be more effective
• More aware of their responsibility to themselves,
  their colleagues and the planet
• Able to live more meaningful and fulfilling lives

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Q
E
Emotional Intelligence - Components
Self Awareness
Handling Emotions
Empathy
EQ
Social Skills
Motivation
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Emotional Intelligence Map
Self-Awareness Emotional Awareness
Accurate Self-Assessment
Self-Confidence Self Management
Self Control Trustworthiness Adapta
bility Innovation
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Emotional Intelligence Map
Empathy Understand Others Developing
Others Service Orientation Leveraging
Diversity Motivation Achievement
Drive Commitment
Initiative Optimism
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Emotional Intelligence Map
Social Skills Influence Communication
Conflict Management Leadership Change
Catalyst Building Bond Collaboration Team
Building
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EQ AND AGE
Standard EQ Score (based on comparison to
general population norms/ 100 average) Age
group Average EQ 16 to 19
095.3 20 to 29 096.8 30 to 39
101.8 40 to 49 102.7 50
101.5
Emotional Intelligence and Age
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Analyzing Emotions

• Negative Emotions (Symptoms)
• Poor working conditions
• Lack of job security
• Poor career prospects
• Constant fear of change
• Inter departmental conflicts

• Consequences
• Absenteeism
• Lack of motivation
• Increase in customer complaints
• Loss of faith

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How do positive emotions support achievement?

• Intellect and reasoning cannot work at their
  best without emotional intelligence.
  

• Positive moods enhance flexibility of thinking
• Optimism can be a predictor of achievement

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How to Improve Your EQ

• A genetic contribution is likely
• Conduct a personal inventory.
• Understand and acknowledge emotions of others
• Analyze the setting identify skills needed.
• Take responsibility of your emotions
• Listening for the lessons of feelings
• Learn from your mistakes.
• Developing listening skills
• Dont expect immediate results.
• Practice, practice, practice.

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EI for Leadership and Team Building
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Requirement and Guidelines For EI Training

• Step 1 Preparation
• Step 2 Training
• Step 3 Application
• Step 4 Evaluation