Effective Interpersonal Skills

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Effective Interpersonal Skills
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Barriers to Communication

• Physical or environmental barrier
• Language barrier
• Personal or socio psychological barrier

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Tactful Conversations

• T Think before you speak
• A Apologize quickly when you blunder
• C Converse, dont compete
• T Time your comments
• F Focus on behavior not personality
• U Uncover hidden feelings
• L Listen to feedback

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A Matter of Attitude
Lets Both Win
Go For It
Lets Trade
Confidence
Yes Boss
Run Away
Confidence
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Building Relationship

• Become genuinely interested in other people
• Call people by their names
• Talk in terms of the other persons interest
• Smile
• Listen