TRAINING

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TRAINING

• HIGHER BUSINESS MANAGEMENT

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IMPORTANCE

• Once you have hired staff it is important that
  you keep their skills up-to-date.
• In addition to this you may also want to give
  them new skills.
• Can then do different jobs, have greater job
  satisfaction and motivation.

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TYPES OF TRAINING

• Induction Training
• Training given to new employees. Put them at
  their ease.
• Makes them aware of organisational procedures and
  policies
• Could include introducing them to new colleagues,
  video of the firm, rules of the firm

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• On-the-Job Training
• Training that takes place at the employees place
  of work
• Could include watching another employee doing the
  job sometimes called Sitting Next to Nellie.
• They could be given a mentor who gives them
  advice in the new job. Often called Coaching.
• Could go round different departments learning
  what each does. This is called Job Rotation.

5

• Off-the-Job Training
• This is training done away from the place of
  work.
• This could include going to college on day
  release. Or going to a conference.

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STAFF DEVELOPMENT

• This is seen as a long term plan for improvement.
• The plan is agreed by the manager and employee,
  often done as part of the appraisal system.
• Training is used in order to develop staff.

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BENEFITS OF TRAINING

• Become better at the job
• Staff are more flexible
• Motivation increases
• Staff produce more
• Easier to introduce change
• Improved image of the firm
• Fewer accidents
• Reduced waste

8
COSTS OF STAFF TRAINING

• Staff may leave for a better job
• High cost of providing training
• While on training work is not being done
• Staff may want a pay rise

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MOTIVATION

• It is important to have systems set up that will
  motivate workers to work hard.
• Issuing bonuses
• Have profit-share or share save schemes
• Have work councils or quality circles
• Organise social events
• Organise staff training