Business Intelligence

1
Business Intelligence IT Governance
The current trend and its implementation in
modern businesses
A Report By Jovany Chaidez ISIT
Undergraduate December 3, 2008 BA458 IT
Governance Fall 2008
2
Overview

• Introduction
• IT Governance
• Performance Management
• Business Intelligence
• Business Intelligence 2.0
• Conclusion

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Introduction

• Businesses are constantly changing along with
  the market
• Each business faces a new challenge every day
• How can businesses forecast market trends
  better
• Business Intelligence provides the tools to
  make
• better forecasts
• Collection of past data can be turned into
  useful
• Information later on

4
IT Governance

• Defined as the responsibility of executives and
  board of directors and consists of leadership,
  organizational structures and processes that
  ensure that the enterprises IT sustains and
  extends the organizations strategies and
  objectives
• Made up of 5 focus areas
• Strategic Alignment
• Value Delivery
• Resource Management
• Risk Management
• Performance Management
• We will look at BI from the Performance
  measurement area of IT Governance

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Business Intelligence

• History
• Recognition of own strengths and weaknesses
  goes back to the early days
• Defined in 1989, by Howard Dresner
• concepts and methods to improve business
  decision making by using fact-based support
  systems.
• Core Capabilities
• Enterprise Performance Management
• puts an emphasis on key performance measures
• responsible for the transformation of
  information into an asset
• Information Discovery and Delivery
• responsible for making the process used by
  decision makers simpler
• allows users to share information across the
  organization
• Information Management
• responsible for improving the quality of data,
  understanding of the relationship, usage of
  information, and to ensure consistency across the
  business.

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Key Performance Indicators

• Used to measure the businesss success within
  its market
• We are going to focus on three of them
• Dashboards
• Scorecards
• Benchmarking
• The goal is to track and monitor strategy
  implementation, project completion, resource
  usage, and process performance using performance
  indicators
• Allows for translation of strategy into action
  in order to achieve goals.

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Business Intelligence 2.0

• Recognized in 2006
• Created to help make ad hoc decisions
• Allows for continuous, real time analysis
  input, and flexibility as an event occurs
• Advantages
• User interfaces are focused on the user
  experience
• Packaging and distribute work as interactive
  applications
• Assist people in meeting goals
• Capability of managing security in a granular
  manner, versioning, and collaboration
• Expected Effects
• Convergence between BI technology and staff
  with operations
• Reduction in the rate of batch data warehousing
• Emergence of new data warehouse methodologies
• Disappearance of the pyramid model of BI usage

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Conclusion

• Key for business is customer satisfaction
• Business intelligence helps with meet customer
  needs
• As markets grow so will the use of Business
  Intelligence
• BI gives companies a competitive advantage and
  better understanding of market
• BI 2.0 has created a new perspective on the
  topic
• Collaboration are expected to change from the
  traditional way
• There will be more ad-hoc decisions made
• What to do to prepare
• Recognize the situation
• Rethink analytics
• Think out of the BI box
• Shift your focus from data to people
• Think less about features , more about how
  people collaborate

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Sources

• Business Objects. Business Intelligence.
  Business Objects. 5 Dec. 2008 ltwww.businessobjects
  .com/businessintelligence/gt.
• Flanglin, Robert. Business Intelligence 101.
  Power HomeBiz Guides 25 Jun. 2005. Power HomeBiz.
  7 Dec. 2008 ltwww.powerhomebiz.com/062005/intellige
  nce.htmgt.
• Luhn, H.P. A Business Intelligence System. IBM
  Journal Oct 1958. IBM Journal. 5 Dec. 2008
  ltwww.research.ibm.com/journal/rd/024/ibmrd0204H.pd
  fgt.
• Mehta, Sanjay. BI 2.0 Technology. MAIA
  Intelligence. MAIA Intelligence. 7 Dec. 2008
  ltwww.maia-intelligence.com/Articles/BI-2-Technolog
  y.htmlgt.
• Power, D.J. A Brief History of Decision Support
  Systems. DSSResources.COM, World Wide Web,
  ltwww.dssresources.COM/history/dsshistory.htmlgt,
  version 4.0, March 10, 2007.
• Radien, Neil. Business Intelligence 2.0
  Simpler, More Accessible, Inevitable
  IntelligentEnterprise.com 1 Feb. 2007. 5 Dec.
  2008. ltwww.intelligententerprise.com/showArticle.j
  html?articleID197002610pgno1gt.
• Van Grembergen, Wim. The Balanced Scorecard and
  IT Governance. Information Systems Control
  Journal. IT Governance Institute. 7 Dec. 2008
  ltwww.itgi.org/ContentManagement/ContentDisplay.cfm
  ?ContentID44145gt.

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The End