COMM%20470%20Agenda%20-%20Week%206

1
COMM 470 Agenda - Week 6

• ITE6a Calibrate with Your Team - How was
  Listening this Week?
• ITE 6b Swets FAILURE
• ITE 6c Swets SUCCESS
• Listening Exercise for Week 7
• TEAMS please remove RP3a forms

2
In-Class Team Exercise 6a

• Discuss
• How did you do Asking Questions this week?
• Count how many times share 2 examples
• Deliverable Summarize in a table how many
  conversations you each had where you1) thought
  about the assignment, and then2) succeeded
  partially3) succeeded completely
• 4) ADDED estimate your TOTAL of
  conversations last week
• --------------------------------------------------
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• How did you do on Acknowledgement and Accepting
  Acknowledgement this week?
• Share an example if you have one . . .

3
10 Factors Influencing the Listening Process

1. Culture
2. Gender
3. Age
4. Hemispheric Specialization
5. Physical Psychological States
6. Attitudes
7. Self-concept
8. Receiver Apprehension
9. Time
10. Listener Preferences

4
In-Class Team Exercise 6b

• Discuss
• Which 3 items on the preceding list are MOST
  important in your life?
• Each person should rank their top 3
• Discuss with the team use examples
• The team should compare and choose the 3 most
  important (on average)
• --------------------------------------------------
  --------------------------------------------------
  --------------------------------------------------
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• Deliverable List the teams top 3

5
Causes of Communication Breakdown

• FAILURE
• Fear
• Assumptions
• Insensitivity
• Labeling
• Uncertainty
• Resentment
• Egotism

6
In-Class Team Exercise 6c

• Discuss
• Which 3 items on the preceding list are the most
  common failures in YOUR communication?
• Each person should rank their top 3
• The team should hold 3 rounds of discussion
  individuals discuss 1 of their 3 by using an
  example - each round
• The team should compare and choose the 3 most
  important (on average)
• --------------------------------------------------
  --------------------------------------------------
  --------------------------------------------------
  --------------------------------------------------
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• Deliverable List the teams top 3

7
Making Teams Work 2 3

• Integrity
• Keeping Commitments
• Personal Responsibility
• You are responsible for EVERYTHING you do,
  everything you have, and everything that happens
  to you

8
Discriminative Listening

• 1) Distinguishing Auditory and Visual Cues
• ½ the class go outside first
• 2) Abbreviated Theater
• What was the play about?

9
Attributes of Successful Communication

• SUCCESS
• Self-awareness
• Understanding
• Care for others
• Control of Emotions
• Esteem of ones self
• Self-confidence
• Sharing of ones self

10
In-Class Team Exercise 6d

• Discuss
• Which 3 items on the preceding list the most
  common failures in YOUR communication?
• Each person should rank their top 3
• The team should hold 3 rounds of discussion
  individuals discuss 1 of their 3 by using an
  example - each round
• The team should compare and choose the 3 most
  important (on average)
• --------------------------------------------------
  --------------------------------------------------
  --------------------------------------------------
  --------------------------------------------------
  --------------------------
• Deliverable List the teams top 3

11
Listening Exercise for Week 7

• Focus on
• Making eye contact when someone is speaking
  (perhaps 70-90 of the time)
• Make eye contact when you are speaking (perhaps
  50-70 of the time)
• Notice how much eye contact others make
• Also Make it a Point to
• Reveal something about yourself (as appropriate)