Today

1
Todays Objectives

• Explain why skills are critical to management
  success
• Go through the course outline
• Put you into your teams
• Introduce some of the elements of effective teams
• Review meeting management

2
Managerial Skills Lecture
Introduction
3
(No Transcript)
4
General Skills

• Technical Skills
• Conceptual Skills
• Human Relations Skills
• Interpersonal Skills
• Political skills

5
Management Skill Required at Different Levels

• Lower-Level Upper-Level
• Management Management

Technical Skills
Human Relations Skills
Conceptual Skills
6
Course Objectives

• Foster an understanding of basic social processes
  in organizations
• Promote self-awareness in participants
• Help participants
• Become more skilled at analyzing behaviour in
  organizations
• Learn what behaviours are more appropriate in
  what situations
• Acquire a repertoire of useful behaviours and
  skills

7
Learning managerial skills

• The process of experiential learning
• Have a positive mind set
• Learn the concepts
• Watch people use the behaviour
• Practice the behaviour
• Use the behaviour
• Am I the expert?

8
Student Feedback

• This is the best course I have ever taken. I
  learned a lot about myself and improved my skills
  tremendously.
• This course sucks! It was a total waste of
  time. I learned absolutely nothing.

9
Discussion Question

• How do you reconcile these two comments about the
  same section of the same course?
• What you get out of the course is directly
  proportional to what you put in.

10
For Sept. 10

• Self-assessment exercises
• Hand in your scores for SAQ1-5 (pp 24-39),
  Learning Styles Inventory, Locus of Control
  scales
• Can hand in by e-mail
• or at my office