????/??????,??????????????(DeLone and McLean, 1992)???,????????????(user satisfaction, US) ?

1
????????????????-?????????

• ??????? ??
• ??????
• ?????????????

2
????

• ????
• ??????
• ??????
• ?????????
• ??????
• ????

3
????

• ????
• ????

4
????

• ????/??????,??????????????(DeLone and McLean,
  1992)???,????????????(user satisfaction, US) ?
• ??????????????????????(Ives et al., 1983 Baroudi
  and Orlikowski, 1988 Melone, 1990 Kettinger and
  Lee, 1995)?
• ??????? ????????????,???????
  ???,?????????????????????????
• ???????
• ????????????(??),????????????????????,???IS???????
  
• ?????????,???????(?????)??????
• (????1???)

5
????

• ?????????????????,???????
• ?????????
• ???????,??????????????????????
• ??????????,???????????
• ????(backward)???(forward)?????????????
• ???????????????????????????
• (????1???)

6
??????

• ?????????
• ???????

7
?????????

• ??????????(Bailey and Pearson, 1983 Ives et al.,
  1983 Doll and Torkzadeh, 1988)
• ????????????(Melone, 1990 Galletta and Lederer,
  1989 Igbaria, 1992 Lee et al., 1995)
• ??????????????(Shirani et al., 1994 Kettinger
  and Lee, 1994 Pitt et al., 1995)
• (????2-14)

8
???????

• ?????????,????(?)????????,????????????IS???(??????
  )?IS???
• ???IS??????????,????????,???????????,?????????????
  ???
• ???????????????????
• ??????????(?)?????,?????(self)????
• (????1???)

9
?? ????

• ????
• ???????????
• ?????????

10
????

• ??????(Social Cognitive Theory)(Bandura, 1977,
  1986)
• ?????(reciprocal determinism) ??????????????,????
  ??????????????
• ????(self- regulatory mechanism)
• ????(self-efficacy)?????(self-satisfaction)
• ??????(Goal-Setting Theory)(Locke and Latham,
  1990)
• ???(motivation) ?????,?????????????(challenge
  goal)???????(do best)???
• ???????(goal commitment)???

11
????(?)

• ???????
• ??
• ?????????????????(Gist,1987Gist and
  Mitchell,1992Wood and Bandura,1989a,1989bWood
  et al., 1990 Bandura and Cervone , 1983,1986
  Bandura and Jurden, 1991)
• ?Marakas et al., (1998)????????????????????

12
???????????

• ??????????????????????????????????????
• ?????
• ??????

13
?????????

• ???????,??????????????????????
• ??????????,???????????
• ????(backward)???(forward)?????????????
• ???????????????????????????

14
?????????

• ???????(micro-analytic research strategy)
• ????
• (1)?? (2)????
• (3)???? (4)????
• ????
• ?????

15
???????(micro-analytic research strategy)

• ??Bandura(1982)??????????????
• ?????????????????,??????????,????????????????,????
  ????????????
• ?????(simulated organization)?????(Wood and
  Bandura, 1989a, 1989b)

16
????

• (1)??
• ????170???
• ?????Visual Basic ??
• ???????????????-??????
• (2)????
• ????4-1
• (3)????
• ????4-1(???Compeau and Higgins (1995a)???????????)
  

17
????

• ??????????????????????
• ????????????????????

18
????

• ??????

19
?????

• ?????,??????????????????????(52?),????????????????
  ???
• ?????,?????????????????(VB??)??????(40?),?????????
  ,?????????????

20
?? ????

• ??????
• ???????

21
??????

• ???????
• ????(EFA?CFA)
• ????
• ????????
• ?????(ANOVA)

22
?????????

• ???????
• ?????
• ????

23
??????????

• ?????
• ????5-1??5-78
• 7 ????????(???????????????????)
• ??????????????????

24
???????????

• ?????
• ????5-24
• ????????????
• ??????????,????????????????,??????????????
• ??????,?????????,??????????(Motivator) ?

25
??????????

• ?????
• ????5-510
• ??????????????????

26
????????????

• ?????
• ????5-1115
• ????????,????????????(acquirable
  skill),????????????(stable entity)(Bandura and
  Dweck, 1988)
• ?????????????????????????

27
????????????????????????

• ?????
• ????5-1617
• ???????????????????????????

28
?? ??

• ????
• ???????????

29
????

• ???????
• ????????????
• ?????????????????????????
• ??????????????
• ???????
• ??????????????????????
• ???????????????????????
• ??????????????????????

30
???????????

• ????
• ????????
• ??????????
• ??????(field study)??????????
• ??????
• ????????
• ???????