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Market segmentation

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Title: Market segmentation


1
Market segmentation
2
  • A market is a group of potential customers
    with similar needs who are willing to exchange
    something of value with sellers offering various
    goods and services that can satisfy these needs.
    The marketer has the option of either approaching
    the entire set of customers with a uniform
    marketing approach or adopting a differentiated
    approach for different sets of customers. While
    the former refers to mass marketing the latter
    refers to the strategy of market segmentation

3
  • Market segmentation is the process of dividing
    the heterogeneous total market into small groups
    of customers who share a similar set of wants.
    Each of these smaller groups posses somewhat
    homogeneous characteristics.

4
  • At its most basic level, the term market
    segmentation refers to subdividing a market
    along some commonality, similarity. That is, the
    members of a market segment share something in
    common. The purpose of segmentation is the
    concentration of marketing energy and force on
    the subdivision (or the market segment) to gain a
    competitive advantage within the segment.
  •  

5
Customers in a Segment Must Have
  • similar needs
  • They all must seek similar benefits
  • They should all be satisfied by a similar retail
    offering
  • The needs of this customer group should be
    different from the needs of customers in other
    segments.

6
Definition
  • A market segment is a subgroup of people or
    organizations sharing one or more characteristics
    that cause them to have similar product needs.
  • it is distinct from other segments (heterogeneity
    across segments)
  • it is homogeneous within the segment (exhibits
    common attributes)
  • it responds similarly to a market stimuli

7
The Fundamental Criteria for Evaluating a Retail
Market Segment
  • Identifiability is important because it permits
    the retailers to determine (1) the segments size
    and (2) with whom the retailer should communicate
    when promoting its retail offering.
  • Actionability means that the definition of a
    segment must clearly indicate what the retailer
    should do to satisfy its needs.
  • Accessibility The target market segment must be
    reachable so as to serve them effectively.

8
Measurable
Accessible
Substantial
  • Size, purchasing power, profiles
  • of segments can be measured.

Differential
  • Segments must be effectively
  • reached and served.
  • Segments must be large or profitable
    enough to serve.

Actionable
  • Segments must respond differently
    to different marketing mix elements actions.
  • Must be able to attract and serve
    the segments.

9
Purpose
  • Increase marketing efficiency by focusing
    marketing efforts to a particular group
  • Maximize scarce marketing resources
  • Find a market with limited competition
  • Select the most profitable segment

10
Approaches for Segmenting Markets
  • Geographic Segmentation This is perhaps the most
    common form of market segmentation, wherein
    companies segment the market by attacking a
    restricted geographic area. For example
    corporations may choose to market their brands in
    certain countries, but not in others.
  •  

11
  • Price Segmentation Price segmentation is common
    and widely practiced. Variation
  • in household incomes creates an opportunity for
    segmenting some markets along a price dimension.
    If personal incomes range from low to high, then
    a company should offer some cheap products, some
    medium-priced ones, and some expensive ones.

12
Demographic Criteria
  • Demographic variables
  • age
  • gender
  • education
  • income
  • occupation
  • education
  • socioeconomic status
  • religion
  • culture

13
  • Demographic Segmentation- Gender, age, and
    education level are common demographic variables.
    Some brands are targeted only to women, others
    only to men. Music downloads tend to be targeted
    to the young, while hearing aids are targeted to
    the elderly.

14
  • Peter England
  • Van Heusan
  • Louis Philp
  • Allen Solly
  • The collective
  • Park avenue
  • Zap for kids
  • Ginni jony
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