Priority Paging

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Priority Paging

• Training for the new
• III Holds System

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Outline

• Overview of advantages
• Overview of differences
• How it works
• Placing a request for Hold Copy Returned Soonest
• Checking In an item to fill a request
• Running a Title Paging List

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• Continue to place Hold Selected Item for items
  with volume information
• Continue to run your Item Paging List
• For Holds placed prior to cutover
• For Holds placed as Hold Selected item
• Book Group requests

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• Virtual Catalog Requests
• Cancellation Notices
• Summary
• QA

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Advantages

• Holds not stuck on a given item therefore
  fewer cleanups necessary
• No longer necessary to send Email if you are the
  only holder
• System automatically produces a cancellation
  notice
• Can decline to fill a request at Check In

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• Logic for choosing an item for a paging list is
  much better
• No longer depends on patron coding
• Depends on Pickup location
• Can be constructed in much more detail by MLN

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• Items available to fill requests in your own
  library appear on your Title Paging List when a
  staff member places a Hold Copy Returned Soonest
  request in a Millennium client.
• My Account will not show a Status of Available
  for Holds that are still outstanding

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Item-level Hold
Bib level Holds
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Differences

• Dialog is slightly different when placing a
  request
• Page for title instead of Place hold print
  paging slip
• Dialog is different at Check In when an item is
  needed to fill a request

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Example of Check In dialog
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• Holds stay at Bib-level when initially placed
  (even when there are available items)
• Even if an item is on one librarys Title Paging
  List, the request can be filled by any item
  checked in on that title.
• You may need to print a fresh list in some cases

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• An item will continue to appear on your Title
  Paging List for as long as the interval we set
  for moving along a page even though you clear
  your Title Paging List.
• If the system has paged all of the eligible items
  on a bib record and there are no checked out
  items, then the system will automatically cancel
  the hold and generate a cancellation notice

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• The Title Paging List will look different from
  the Item Paging List
• It will NOT specify a particular item barcode,
  nor where the item is going

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How It Works

• Depends on tables constructed by MLN to indicate
  priority for paging items
• Based on request pickup location
• No longer based on Patron Agency
• Allows us to relate libraries with branches
• Locations with equal priorities are chosen in a
  random fashion

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Example

• The priority table for Brookline Coolidge
• Page item at Brookline Coolidge first
• Page items from other Brookline locations
• Page items from other Main libraries
• Page items from other branches

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Notes

• Any item on the bibliographic record can fill the
  request
• Whether it is on their paging list or not
• Requests are moved on to be paged elsewhere by an
  overnight process
• Whether or not the library has run a Title Paging
  List
• After a MLN specified time period

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Switch to Client for Live demonstrations

• Currently set up ONLY on Test server