Human Resource, Infrastructure

1
Human Resource,InfrastructureWork
Environment- Current Status Developmental
Plans
Management Review Meeting Federation of Indian
Export Organisations November 14-15,
2011 Chennai
2
Human Resource Present Position

• The issue of manpower requirement have been
  addressed from time to time.
• The process of recruitment of Director (Fin) and
  Director (Pub PR) is under

Sl No. Designation Head office Northern Region Northern Region Western Region Western Region Southern Region Southern Region Southern Region Eastern Region Eastern Region Total
Sl No. Designation Head office Delhi Kanpur Mumbai Amd Chennai Bangalore AP Hyd Kolkata Orissa Total
1. Director General CEO 1 - - - - - - - - - 1
2. Deputy Director General 1 - - - - - - - 1 - 2
3. Jt. DDG 1 1 - - - - - - - - 2
4. Director/Regional Director 2 - - 1 - 2 - - - - 5
5. Joint Director 4 - - 1 - 1 1 - - - 7
6. Deputy Director 5 1 - 1 - - 1 - 1 - 9
7. Assistant Director 3 2 - 3 1 1 - 1 - - 11
8. Coordinator 12 3 - - 1 3 - - 2 - 21
9. Management Executive 2 2 - 1 - - - - 1 - 6
10. Executive Assistant 4 - 1 2 - - - 1 - 1 9
11. Sr. PA 2 - - - - - - - - - 2
12. Jr. Exec. Assistant - - - 2 - - - - - - 2
13. Jr. Assistant 1 - - 4 - - 1 - 1 - 7
14. Sr. Driver-Cum-Mechanic 1 - - 1 - - - - 1 - 3
15. Sr. Driver - - - - - 1 - - - - 1
16. Driver 1 1 - - - 1 - - - - 3
17. DMO 2 1 - - - - - - - - 3
18. Sr. Record Keeper 1 - - - - - - - 1 - 2
19. Front Office Assistant - - - - - 1 - - - 1 2
20. Messenger 1 - - - - - - - - - 1
21. Messenger-cum-Driver 1 - - 1 - - 1 - - - 3
22. Peon-cum-Messenger - - - - 1 - - - 1 - 2
On deputation to ITC, Sharjah Total On deputation to ITC, Sharjah Total 45 11 1 17 3 10 4 2 9 2 104

• Shri Jagmohan Bhanot, Chief Advisor conduct
  studies undertaken by FIEO, identify
  infrastructure requirement of high and medium
  exports clusters. Liaise with State GovTs,
  industry associations, chambers of commerce for
  inputs, involve FIEO in formulating Industrial
  and Export Policy of the States.
• Shri Anand P Seth, Advisor (Pub) liaise with
  news agencies for publication of Press Releases
  to increase visibility of FIEO in print and
  electronic media. Ensure timely publication of
  FIEO News.
• . Shri Y S Garg, Chief Executive Officer, Kanpur
  Chapter office In-charge of Kanpur Chapter
  Office

3
Retirement Recognition

• Retirement Schedule during the next five years

S. No. Name Designation Designation Office Date of Retirement Date of Retirement
01. Shri Ashok Kumar DDG DDG HO 30.06.2012 30.06.2012
02. Shri N K Sethi Coordinator Coordinator HO 31.05.2013 31.05.2013
03. Shri H C Pant Joint Director Joint Director HO 31.07.2013 31.07.2013
04. Mrs Jaswinder Sohi Coordinator Coordinator HO 31.12.2013 31.12.2013
05. Shri S Vijaya Kumar Deputy Director Deputy Director HO 31.05.2014 31.05.2014
06. Shri P K Bhatia Coordinator Coordinator HO 31.08.2014 31.08.2014
07. Shri N P Singh Assistant Director Assistant Director NR 31.12.2014 31.12.2014
08. Shri V Srinivasan Joint Director Joint Director BLR 31.03.2015 31.03.2015
09. Shri R Asokan Regional Director Regional Director SR 31.05.2015 31.05.2015
10. Shri J C Joshi Sr Drvr-cum-Mech Sr Drvr-cum-Mech HO 31.05.2015 31.05.2015
11. Mrs Raksha Rani Coordinator Coordinator HO 31.07.2015 31.07.2015
12. Shri Vipin Rohatagi Coordinator Coordinator NR 31.10.2015 31.10.2015
13. Shri Chaman Lal DMO DMO HO 31.01.2016 31.01.2016
14. Shri Vinod Pal Director Director HO 31.07.2016 31.07.2016
15. Shri B D Patial Deputy Director Deputy Director HO 31.10.2016 31.10.2016
HO 11 NR 2 BLR 1 SR 1 15 HO 11 NR 2 BLR 1 SR 1 15 HO 11 NR 2 BLR 1 SR 1 15 HO 11 NR 2 BLR 1 SR 1 15 HO 11 NR 2 BLR 1 SR 1 15 HO 11 NR 2 BLR 1 SR 1 15 HO 11 NR 2 BLR 1 SR 1 15
Based on the retirement / requirement, necessary recruitment will take place from time to time. Based on the retirement / requirement, necessary recruitment will take place from time to time. Based on the retirement / requirement, necessary recruitment will take place from time to time. Based on the retirement / requirement, necessary recruitment will take place from time to time. Based on the retirement / requirement, necessary recruitment will take place from time to time. Based on the retirement / requirement, necessary recruitment will take place from time to time. Based on the retirement / requirement, necessary recruitment will take place from time to time.
Recognition and Reward Recognition and Reward Recognition and Reward Recognition and Reward Recognition and Reward Recognition and Reward Recognition and Reward

In recognition of and employees contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued at _at_Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service In recognition of and employees contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued at _at_Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service In recognition of and employees contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued at _at_Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service In recognition of and employees contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued at _at_Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service In recognition of and employees contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued at _at_Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service In recognition of and employees contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued at _at_Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service In recognition of and employees contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued at _at_Rs.1,000 per year of service in the organization. Applicable to employees with min. 20 years of service
4
Forging Academia Industry Relations
Provisions of Internship in FIEO

• Training to Students (Internship in FIEO) Head
  Office can take 4 students and Regional Offices
  (including chapter Offices) can take 2 students
  each, from management institutes/universities, in
  a year.
• Before allocating internship to students,
  Divisional/Regional Head needs to submit a
  project report giving details of the need for
  interns to the DG CEO.
• Task assigned to interns should be project based
  and not of a routine activity.
• This will help interns to learn and assist FIEO
  with specific objective. Also help FIEO to
  evaluate their performance through objective
  appraisal.
• No access to FIEO data base shall be provided to
  them nor should any confidential information be
  shared with them.  
• Internship will be for a short duration subject
  to a maximum of two months and no  honorarium
  will be payable by FIEO. 
• So far only one student has been taken for
  internship.

5
Training to FIEO Officials 2010-11 2011-12

• The following training programmes were organised
  for HO/NR employees in 2010-11 2011-12
• Export Familiarization/refresher course
• Basic Computer Literacy Programme
• Overall Scenario on Exports
• Skill Development Training Programme on Intl
  Business
• Internal Quality Auditors Training
• Advance Course on MS Excel
• Seminar on Cyber Laws
• The following training programmes were organised
  for SR employees in 2010-11 2011-12
• Personal Effective Programme
• MDA Foreign Trade Policy
• Internal Quality Audit Programme
• Certificate Course on International Trade
• Training Programme on Spanish Language
• Inter Personal Communication Skills
• Chinese Language Training Programme
• Customer Service Training Advantage of
  Telemarketing for the Receptionist
• The following training programmes were organised
  for ER employees in 2011-12
• Internal Quality Audit Programme

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Training to FIEO Officials - 2010-11 and 2011-12
Training Programme (HO/NR) Date of Training Venue Name of FIEO Officials
Export Familiarization/ refresher course 13.8.2010 FIEO Committee Room All staff and officers upto DD
Basic computer literacy Programme 19.8.2010 FIEO Committee room All Staff and officers
Presentation on Overall Scenario on Exports 25.8.2010 FIEO Committee Room All Staff and Officers
Presentation on Overall Scenario on exports 14.9.2010 FIEO Committee Room All Staff and Officers
Skill Development Training Programme on International Business 16-18.3.2011 FIEO Committee Room 1.Sh. N P Singh, AD 2.Sh. P K Bhatia, Coord 3.Ms Raksha Rani,Coord. 4.Ms Jaswinder Sohi, Coord 5.Sh. N K Sethi, Coord
Advance Course on MS Excel 21.03 to 01.04.2011 FIEO Committee Room 1.Sh B D Patial, DD 2.Sh Sushil Kumar, AD 3.Sh B S Saxena, Coord 4.Sh V K Sharma, AD 5.Sh Sunil Dutt, Coord 6.Sh Rajesh Km, Coord 7.Mrs Sunita Tatwal, Coord 8. Sh Rakesh Kapoor Coord 9. Ms Rachna Grover,Sr PA 10.Sh. Rakesh Chand, J A
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An Internal Quality Auditors Training 20.04 to 21.4. 2011 FIEO, Niryat Bhawan Sh Sunil Agnhotri, Joint DDG Sh Chandranath Som, Diretor Sh Vinod Pal, Director Sh H C Pant, Joint Director Sh A P Srivastava, Joint Dir Sh Prashant Seth, DD Sh Sushil Kumar,AD Sh V K Sharma, AD Sh N P Singh, AD Sh T C Bharat, Coord Sh B S Saxena, Coord
Advance Course on MS Excel 21.3 to 1.04.2011 FIEO Committee Room i 1.Sh B D Patial, DD 2.Sh. Sushil Kumar, AD 3.Sh B S Saxena, Coord 4.Sh V K Sharma, AD 5.Sh Sunil Dutt, Coord 6.Sh Rajesh Km, Coord 7.Mrs Sunita Tatwa, Coord 8. Sh Rakesh Kapoor Coord 9. Ms Rachna Govoer,Sr PA 10.Sh. Rakesh Chand, J A
Seminar on Cyber Laws 19.5.2011 FIEO, Niryat Bhawan 1.Sh Ashok Kumar, DDG 2.Sh Anand P Seth, DDG 3.Sh Sunil Agnihotri, Joint DDG 4.Ms Priya Safaya, Joint DDG 5.Sh C Som, Director 5.Sh Vinod Pal, Director 6.Sh A P Srivastava, JD 7.Sh H C Pant, JD 8.Sh Prashant Seth, DD 9.Sh Abhishek Tayal, DD 10. Ms Nirmala Tete, DD 11. Sh Naval Baveja, JD 12. Sh B D Patial, DD 13. Sh S Vijaya Kumar, DD 14. Ms Shivani Ratnakar, DD
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Training Programme of FIEO (SR) 2010-11 2011-12 Training Programme of FIEO (SR) 2010-11 2011-12 Training Programme of FIEO (SR) 2010-11 2011-12 Training Programme of FIEO (SR) 2010-11 2011-12
Training Programme Date of Training Venue Name of FIEO Official
Personal Effective Programme November 2010 FIEO, SR All officials of FIEO (SR)
MDA Foreign Trade Policy January 2011 FIEO(SR) All officials of FIEO (SR)
Internal Quality Audit Programme 16th 17th May, 2011 FIEO (SR) Shri K Unnikrishnan,Director Mrs Santhi, Joint Director
Certificate Course on International Trade 30th 31st May, 2011 Mrs Santhi, Joint Director Shri N Viswanathan, Coord Mrs P Vijaya Lakshmi, Coord
Training Programme on Spanish Language Course 5-weeks Programme from 1st October, 2011 Mrs Selvanayagi, Coord
Spanish Language Course - IInd Session November 2011 Mrs Santhi, Joint Director
Inter Personal Communication Skills December 2011 All staff members
Chinese Language Training Programme December 2011 Shri N Viswanathan, AD
Customer Service Training Advantage of Telemarketing for the Receptionist February 2012 Mrs Sasi Renuka, Front Office Assistant

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Training Programme of FIEO (ER) 2011-12 Training Programme of FIEO (ER) 2011-12 Training Programme of FIEO (ER) 2011-12 Training Programme of FIEO (ER) 2011-12
Training Programme Date of Training Venue Name of FIEO Official
Internal Quality Audit Programme - FIEO (ER) All officials of FIEO (ER)
Training in EDP Course 29th August 2011 till 9th November 2011 FIEO (ER) All officials of FIEO (ER)
Training Programme of FIEO (WR) 2011- 2012 Training Programme of FIEO (WR) 2011- 2012 Training Programme of FIEO (WR) 2011- 2012 Training Programme of FIEO (WR) 2011- 2012
Training Programme Date of Training Venue Name of FIEO Official
Basic Computer Training - FIEO(WR) Mr Milind Shikre, Jr Exe Assistant Mr Aatish Chavan , Messenger-cum-Driver Mr Sohan Singh Sr. Driver-cum-Mechanic
Training in Written Communication Skills - FIEO (WR) Ms Manisha Bathina, Executive Assistant Ms Annie Shikhare, Jr. Assistant






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Performance Linked Incentive

• From 2012 performance linked incentive will be
  introduced in place of annual increment
• Employees efficient and prompt in delivering work
  / services compared to those who do not perform
  shall be rewarded suitably.
• Will be motivational for employees to deliver
  their best
• Employees may submit their suggestions to HO.

11
Infrastructure

• Attempts are being made to provide best possible
  infrastructure to the employees.
• Must be used with care.
• Following habits may be developed and ensured by
  the Regional/Chapter Heads
• Turn off the light(s) while leaving seat
• PC / Laptops / Printers be switched off when not
  in use for longer period
• Telephone may be used when it is very essential
• Use of internet may be encouraged
• Suggestions please.

12
Recreation Channel to ease stress

• HO/NR has been provided with three carom boards,
  two chess boards and one table tennis board with
  kit.
• Employees can play during lunch break.
• Facility is not to be extended to any outsider.
• The initiative has helped to develop team spirit
  amongst the employees. The Regional / Chapter
  Offices may like to take such initiative.

13
RECEPTION - Mirror of the organisation

• Ambience must be suitable to appreciable business
  standards lighting, cooling, cleanliness, free
  from unwanted items etc.
• Should not be left unattended any time during
  the day.
• All outside calls need to be attended,
  preferably at the first bell, with proper welcome
  message. And, while transferring calls to the
  concerned official should brief the official
  about the requirement of the caller for better
  service.
• Regular inspection needs to be carried out by
  Regional/ Chapter Heads
• Receptionist should maintain slips when you
  were out.
• Receptionist should be aware of FIEOs events,
  membership etc.
• Receptionist should market FIEOs events during
  free time, on target basis, say at least 15 calls
  to members / non-members with proper records

14
PAPERLESS OFFICE Contribution to the
environment

• Seek approval through e-mail and it shall hold
  good / valid for office records. Original note
  may only be sent for financial approvals where
  it is very essential.
• For marketing FIEO events, only email may be
  sent and printed / photocopied circular may be
  avoided.
• Correspondence with Government departments /
  agencies like Deptt. of Commerce, DGFT, Licensing
  Offices, Customs Excise Departments, RBI, etc.
  should be made via e-mail.
• Additional Benefits
• i) Fast easy retrieval of documents.
• Save space.
• Save money.
• Suggestions for more options to make the office
  paperless
•  

15
Study Cell

• Objective
• Increase exports
• create seamless connectivity from industrial
  clusters to ports and airports
• A Study Cell has been created in FIEO at the
  instance of Department of Commerce to undertake
  Study on Industrial Clusters Emerging Ports.
•  
• Officials from Head Office have been conducting
  study in coordination with Regional Offices.

16
FIEO Employees Welfare Fund

• Objective provide support to permanent
  employees during financial hardship
• Fund may be created w.e.f. January, 2012
• Uniform contribution by permanent employees say
  1 of gross salary or as may be decided
• Fund may be utilized by permanent employees or
  nominees in case of exigencies
• A Committee of 3 or 4 officials may be formed
  with one official from the affected employee
  office to finalize the amount for disbursement
• A nominal interest may be charged
• The fund may be parked in any nationalized bank
• Suggestions are welcome..
• Based on feedback a detailed proposal will be
  worked out.

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Thank you all