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Title: decision analysis


1
EMGT 501 HW Solutions Chapter 14 - SELF TEST
3 Chapter 14 - SELF TEST 14
2
14-3 a.
Let x1 number of units of product 1
produced x2 number of units of product 2
produced
, , , , , , ,
³ 0
3
b.
In the graphical solution, point A provides the
optimal solution. Note that with x1 250 and x2
100, this solution achieves goals 1 and 2, but
underachieves goal 3 (profit) by 100 since
4(250) 2(100) 1200.
4
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5
c.
The graphical solution indicates that there are
four extreme points. The profit corresponding to
each extreme point is as follows
Thus, the optimal product mix is x1 350 and x2
0 with a profit of 1400.
6
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7
d. The solution to part (a) achieves both labor
goals, whereas the solution to part (b) results
in using only 2(350) 5(0) 700 hours of labor
in department B. Although (c) results in a 100
increase in profit, the problems associated with
underachieving the original department labor goal
by 300 hours may be more significant in terms of
long-term considerations.
e. Refer to the graphical solution in part (b).
The solution to the revised problem is point B,
with x1 281.25 and x2 87.5. Although this
solution achieves the original department B labor
goal and the profit goal, this solution uses
1(281.25) 1(87.5) 368.75 hours of labor in
department A, which is 18.75 hours more than the
original goal.
8
14-14 a.
b.
9
Home Work 15-9 and 15-35 Due Day Dec 2,
2007 No Class on Nov 25, 2007
10
Chapter 15Forecasting
  • Quantitative Approaches to Forecasting
  • The Components of a Time Series
  • Measures of Forecast Accuracy
  • Using Smoothing Methods in Forecasting
  • Using Trend Projection in Forecasting
  • Using Trend and Seasonal Components in
    Forecasting
  • Using Regression Analysis in Forecasting
  • Qualitative Approaches to Forecasting

11
Quantitative Approaches to Forecasting
  • Quantitative methods are based on an analysis of
    historical data concerning one or more time
    series.
  • A time series is a set of observations measured
    at successive points in time or over successive
    periods of time.
  • If the historical data used are restricted to
    past values of the series that we are trying to
    forecast, the procedure is called a time series
    method.
  • If the historical data used involve other time
    series that are believed to be related to the
    time series that we are trying to forecast, the
    procedure is called a causal method.

12
Time Series Methods
  • Three time series methods are
  • smoothing
  • trend projection
  • trend projection adjusted for seasonal influence

13
Components of a Time Series
  • The trend component accounts for the gradual
    shifting of the time series over a long period of
    time.
  • Any regular pattern of sequences of values above
    and below the trend line is attributable to the
    cyclical component of the series.

14
Components of a Time Series
  • The seasonal component of the series accounts for
    regular patterns of variability within certain
    time periods, such as over a year.
  • The irregular component of the series is caused
    by short-term, unanticipated and non-recurring
    factors that affect the values of the time
    series. One cannot attempt to predict its impact
    on the time series in advance.

15
Measures of Forecast Accuracy
  • Mean Squared Error
  • The average of the squared forecast errors for
    the historical data is calculated. The
    forecasting method or parameter(s) which minimize
    this mean squared error is then selected.
  • Mean Absolute Deviation
  • The mean of the absolute values of all forecast
    errors is calculated, and the forecasting method
    or parameter(s) which minimize this measure is
    selected. The mean absolute deviation measure is
    less sensitive to individual large forecast
    errors than the mean squared error measure.

16
Smoothing Methods
  • In cases in which the time series is fairly
    stable and has no significant trend, seasonal, or
    cyclical effects, one can use smoothing methods
    to average out the irregular components of the
    time series.
  • Four common smoothing methods are
  • Moving averages
  • Centered moving averages
  • Weighted moving averages
  • Exponential smoothing

17
Smoothing Methods
  • Moving Average Method
  • The moving average method consists of computing
    an average of the most recent n data values for
    the series and using this average for forecasting
    the value of the time series for the next period.

18
Time Series
A time series is a series of observations over
time of some quantity of interest (a random
variable). Thus, if is the random variable
of interest at time i, and if observations are
taken at times i 1, 2, ., t, then
the observed values
are a time series.
19
Several typical time series patterns
Constant level
Seasonal effect
Linear trend
20
Example
Constant level
the random variable observed at time I the
constant level of the model the random error
occurring at time i.
forecast of the values of the time series at time
t 1, given the observed values,
21
Forecasting Methods for a Constant-Level Model
(1) Last-Value Forecasting Method (2) Averaging
Forecasting Method (3) Moving-Average Forecasting
Method (4) Exponential Smoothing Forecasting
Method
22
(1) Last-Value Forecasting Method
By interpreting t as the current time, the
last-value forecasting procedure uses the value
of the time series observed at time ,
as the forecast at time t 1. The last-value
forecasting method sometimes is called the naive
method, because statisticians consider it naïve
to use just a sample size of one when additional
relevant data are available.
23
(2) Averaging Forecasting Method This method uses
all the data points in the time series and simply
averages these points.
This estimate is an excellent one if the process
is entirely stable.
24
(3) Moving-Average Forecasting Method This method
averages the data for only the last n periods as
the forecast for the next period.
The moving-average estimator combines the
advantages of the last value and averaging
estimators. A disadvantage of this method is that
it places as much weight on as on
.
25
(4) Exponential Smoothing Forecasting Method
Where is called the
smoothing constant. Thus, the forecast is just a
weighted sum of the last observation and the
preceding forecast for the period just
ended.
26
Because of this recursive relationship between
and , alternatively can be
expressed as
Another alternative form for the exponential
smoothing technique is given by
27
Seasonal Factor It is fairly common for a time
series to have a seasonal pattern with higher
values at certain times of the year than others.
28
Example
Three-Year Average
Seasonal Factor
Quarter
29
Seasonally Adjusted Volume
Actual Volume
Seasonal Factor
Quarter
Year
30
An Exponential Smoothing Method for a Linear
Trend Model
Linear trend
Suppose that the generating process of the
observed time series can be represented by a
linear trend superimposed with random
fluctuations.
31
The model is represented by
Where is the random variable that is
observed at time i, A is a constraint. B is the
trend factor, and is the random error
occurring at time i.
32
Adapting Exponential Smoothing to this Model Let
Exponential smoothing estimate of the trend
factor B at time t 1, given the observed values,
Given , the forecast of the value of the
time series at time t 1( ) is obtained
simply by adding to the formula for
.
33
The most recent observations are the most
reliable ones for estimating the current
parameters.
latest trend at time t 1 based on the last two
values ( and ) and the last two
forecasts ( and ).
The exponential smoothing formula used for
is
34
Then is calculated as
where is the trend smoothing constant which
must be between 0 and 1.
35
Getting started with this forecasting method
requires making two initial estimates.
initial estimate of the expected value of the
time series initial estimate of the trend of the
time series
36
The resulting forecasts for the first two periods
are
37
Forecasting Errors The goal of several
forecasting methods is to generate forecasts that
are as accurate as possible, so it is natural to
base a measure of performance on the forecasting
errors.
38
The forecasting error for any period t is the
absolute value of the deviation of the forecast
for period t ( ) from what then turns out to
be the observed value of the time series for
period . Thus, letting denote this error,
39
Given the forecasting errors for n time periods
(t 1, 2, , n), two popular measures of
performance are available. Mean Absolute
Deviation (MAD)
Mean Square Error (MSE)
40
The advantages of MAD (a) its ease of
calculation (b) its straightforward
interpretation The advantages of MSE (c) it
imposes a relatively large penalty for a large
forecasting error while almost ignoring
inconsequentially small forecasting errors.
41
Causal Forecasting with Linear Regression In the
preceding sections, we have focused on time
series forecasting methods. We now turn to
another type of approach to forecasting. Causal
forecasting Causal forecasting obtains a
forecast of the quantity of interest by relating
it directly to one ore more other quantities that
drive the quantity of interest.
42
Linear Regression We will focus on the type of
causal forecasting where the mathematical
relationship between the dependent variable and
the independent variable(s) is assumed to be a
linear one. The analysis in this case is referred
to as linear regression.
43
The number of variable A is denoted by X and the
number of variable B is denoted by Y, then the
random variables X and Y exhibit a degree of
association. For any given number of variable A,
there is a range of possible variable B, and vice
versa.
This relationship between X and Y is referred to
as a degree of association model.
44
In some cases, there exists a functional
relationship between two variables that may be
linked linearly. The previous example is
It follows that
Both the degree of association model and the
exact functional relationship model lead to the
same linear relationship.
45
With t taking on integer values starting with 1,
leads to certain simplified expressions. In the
standard notation of regression analysis, X
represents the independent variable and Y
represents the dependent variable of
interest. Consequently, the notational expression
for this special time series model becomes
46
Method of Least Squares The usual method for
identifying the best fitted line is the method
of least squares.
Regression Line
47
Suppose that an arbitrary line, given by the
expression , is drawn through
the data. A measure of how well this line fits
the data can be obtained by computing the sum of
squares of the vertical deviations of the actual
points from the fitting line.
48
This method chooses that line a bx that makes Q
a minimum.
49
and
where
and
50
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51
Re-write (1)
52
Re-write (2)
From (1)
(1) in (2)
53
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54
Example Rosco Drugs
Sales of Comfort brand headache medicine
for the past ten weeks at Rosco Drugs are shown
on the next slide. If Rosco Drugs uses a
3-period moving average to forecast sales, what
is the forecast for Week 11?
55
Example Rosco Drugs
  • Past Sales
  • Week Sales Week
    Sales
  • 1 110
    6 120
  • 2 115
    7 130
  • 3 125
    8 115
  • 4 120
    9 110
  • 5 125
    10 130

56
Example Rosco Drugs
  • Excel Spreadsheet Showing Input Data

57
Example Rosco Drugs
  • Steps to Moving Average Using Excel
  • Step 1 Select the Tools pull-down menu.
  • Step 2 Select the Data Analysis option.
  • Step 3 When the Data Analysis Tools dialog
    appears, choose Moving Average.
  • Step 4 When the Moving Average dialog box
    appears
  • Enter B4B13 in the Input Range box.
  • Enter 3 in the Interval box.
  • Enter C4 in the Output Range box.
  • Select OK.

58
Example Rosco Drugs
  • Spreadsheet Showing Results Using n 3

59
Smoothing Methods
  • Centered Moving Average Method
  • The centered moving average method consists of
    computing an average of n periods' data and
    associating it with the midpoint of the periods.
    For example, the average for periods 5, 6, and 7
    is associated with period 6. This methodology is
    useful in the process of computing season indexes.

60
Smoothing Methods
  • Weighted Moving Average Method
  • In the weighted moving average method for
    computing the average of the most recent n
    periods, the more recent observations are
    typically given more weight than older
    observations. For convenience, the weights
    usually sum to 1.

61
Smoothing Methods
  • Exponential Smoothing
  • Using exponential smoothing, the forecast for the
    next period is equal to the forecast for the
    current period plus a proportion (?) of the
    forecast error in the current period.
  • Using exponential smoothing, the forecast is
    calculated by
  • ?the actual value for the current
    period
  • (1- ?)the forecasted value for the
    current period,
  • where the smoothing constant, ? , is a number
    between 0 and 1.

62
Trend Projection
  • If a time series exhibits a linear trend, the
    method of least squares may be used to determine
    a trend line (projection) for future forecasts.
  • Least squares, also used in regression analysis,
    determines the unique trend line forecast which
    minimizes the mean square error between the trend
    line forecasts and the actual observed values for
    the time series.
  • The independent variable is the time period and
    the dependent variable is the actual observed
    value in the time series.

63
Trend Projection
  • Using the method of least squares, the formula
    for the trend projection is Tt b0 b1t.
  • where Tt trend forecast for time
    period t
  • b1 slope of the trend line
  • b0 trend line projection for time 0
  • b1 n?tYt - ?t ?Yt
  • n?t 2 - (?t )2
  • where Yt observed value of the time series
    at time period t
  • average of the observed values
    for Yt
  • average time period for the n
    observations

64
Example Rosco Drugs (B)
  • If Rosco Drugs uses exponential
  • smoothing to forecast sales, which value for the
  • smoothing constant ?, .1 or .8, gives better
    forecasts?
  • Week Sales Week Sales
  • 1 110
    6 120
  • 2 115
    7 130
  • 3 125
    8 115
  • 4 120
    9 110
  • 5 125
    10 130

65
Example Rosco Drugs (B)
  • Exponential Smoothing
  • To evaluate the two smoothing constants,
    determine how the forecasted values would compare
    with the actual historical values in each case.
  • Let Yt actual sales in week t
  • Ft forecasted sales in week t
  • F1 Y1 110
  • For other weeks, Ft1 .1Yt .9Ft

66
Example Rosco Drugs (B)
  • Exponential Smoothing (? .1, 1 - ? .9)
  • F1
    110
  • F2 .1Y1 .9F1 .1(110) .9(110)
    110
  • F3 .1Y2 .9F2 .1(115) .9(110)
    110.5
  • F4 .1Y3 .9F3 .1(125) .9(110.5)
    111.95
  • F5 .1Y4 .9F4 .1(120) .9(111.95)
    112.76
  • F6 .1Y5 .9F5 .1(125) .9(112.76)
    113.98
  • F7 .1Y6 .9F6 .1(120) .9(113.98)
    114.58
  • F8 .1Y7 .9F7 .1(130) .9(114.58)
    116.12
  • F9 .1Y8 .9F8 .1(115) .9(116.12)
    116.01
  • F10 .1Y9 .9F9 .1(110) .9(116.01)
    115.41

67
Example Rosco Drugs (B)
  • Exponential Smoothing (? .8, 1 - ? .2)
  • F1 110
  • F2 .8(110) .2(110) 110
  • F3 .8(115) .2(110) 114
  • F4 .8(125) .2(114) 122.80
  • F5 .8(120) .2(122.80) 120.56
  • F6 .8(125) .2(120.56) 124.11
  • F7 .8(120) .2(124.11) 120.82
  • F8 .8(130) .2(120.82) 128.16
  • F9 .8(115) .2(128.16) 117.63
  • F10 .8(110) .2(117.63) 111.53

68
Example Rosco Drugs (B)
  • Mean Squared Error
  • In order to determine which smoothing constant
    gives the better performance, calculate, for
    each, the mean squared error for the nine weeks
    of forecasts, weeks 2 through 10 by
  • (Y2-F2)2 (Y3-F3)2 (Y4-F4)2 . . .
    (Y10-F10)2/9

69
Example Rosco Drugs (B)
  • ? .1 ? .8
  • Week Yt Ft (Yt -
    Ft)2 Ft (Yt - Ft)2
  • 1 110
  • 2 115 110.00 25.00
    110.00 25.00
  • 3 125 110.50 210.25
    114.00 121.00
  • 4 120 111.95 64.80
    122.80 7.84
  • 5 125 112.76 149.94
    120.56 19.71
  • 6 120 113.98 36.25
    124.11 16.91
  • 7 130 114.58 237.73
    120.82 84.23
  • 8 115 116.12 1.26
    128.16 173.30
  • 9 110 116.01 36.12
    117.63 58.26
  • 10 130 115.41 212.87
    111.53 341.27
  • Sum 974.22 Sum
    847.52
  • MSE Sum/9
    Sum/9

108.25
94.17
70
Example Rosco Drugs (B)
  • Excel Spreadsheet Showing Input Data

71
Example Rosco Drugs (B)
  • Steps to Exponential Smoothing Using Excel
  • Step 1 Select the Tools pull-down menu.
  • Step 2 Select the Data Analysis option.
  • Step 3 When the Data Analysis Tools dialog
    appears, choose Exponential Smoothing.
  • Step 4 When the Exponential Smoothing dialog
    box appears
  • Enter B4B13 in the Input Range box.
  • Enter 0.9 (for a 0.1) in Damping Factor box.
  • Enter C4 in the Output Range box.
  • Select OK.

72
Example Rosco Drugs (B)
  • Spreadsheet Showing Results Using a 0.1

73
Example Rosco Drugs (B)
  • Repeating the Process for a 0.8
  • Step 4 When the Exponential Smoothing dialog
    box appears
  • Enter B4B13 in the Input Range box.
  • Enter 0.2 (for a 0.8) in Damping Factor box.
  • Enter D4 in the Output Range box.
  • Select OK.

74
Example Rosco Drugs (B)
  • Spreadsheet Results for a 0.1 and a 0.8

75
Example Augers Plumbing Service
  • The number of plumbing repair jobs performed by
  • Auger's Plumbing Service in each of the last
    nine
  • months is listed on the next slide. Forecast
  • the number of repair jobs Auger's will
  • perform in December using the least
  • squares method.

76
Example Augers Plumbing Service
Month Jobs Month Jobs
Month Jobs March 353
June 374 September 399
April 387 July 396
October 412 May 342
August 409 November 408
77
Example Augers Plumbing Service
  • Trend Projection
  • (month) t Yt
    tYt t 2
  • (Mar.) 1 353 353 1
  • (Apr.) 2 387
    774 4
  • (May) 3 342
    1026 9
  • (June) 4 374
    1496 16
  • (July) 5 396
    1980 25
  • (Aug.) 6 409
    2454 36
  • (Sep.) 7 399
    2793 49
  • (Oct.) 8 412
    3296 64
  • (Nov.) 9 408
    3672 81
  • Sum 45 3480 17844 285

78
Example Augers Plumbing Service
  • Trend Projection (continued)
  • 45/9 5 3480/9
    386.667
  • n?tYt - ?t ?Yt
    (9)(17844) - (45)(3480)
  • b1 7.4
  • n?t 2 - (?t)2
    (9)(285) - (45)2
  • 386.667 -
    7.4(5) 349.667
  • T10 349.667 (7.4)(10)

423.667
79
Example Augers Plumbing Service
  • Excel Spreadsheet Showing Input Data

80
Example Augers Plumbing Service
  • Steps to Trend Projection Using Excel
  • Step 1 Select an empty cell (B13) in the
    worksheet.
  • Step 2 Select the Insert pull-down menu.
  • Step 3 Choose the Function option.
  • Step 4 When the Paste Function dialog box
    appears
  • Choose Statistical in Function Category box.
  • Choose Forecast in the Function Name box.
  • Select OK.
  • more . . . . . . .

81
Example Augers Plumbing Service
  • Steps to Trend Projecting Using Excel (continued)
  • Step 5 When the Forecast dialog box appears
  • Enter 10 in the x box (for month 10).
  • Enter B4B12 in the Known ys box.
  • Enter A4A12 in the Known xs box.
  • Select OK.

82
Example Augers Plumbing Service
  • Spreadsheet Showing Trend Projection for Month 10

83
Example Augers Plumbing Service (B)
  • Forecast for December (Month 10) using a
  • three-period (n 3) weighted moving average
    with
  • weights of .6, .3, and .1.
  • Then, compare this Month 10 weighted moving
  • average forecast with the Month 10 trend
    projection
  • forecast.

84
Example Augers Plumbing Service (B)
  • Three-Month Weighted Moving Average
  • The forecast for December will be the weighted
    average of the preceding three months
    September, October, and November.
  • F10 .1YSep. .3YOct. .6YNov.
  • .1(399) .3(412) .6(408)
  • Trend Projection
  • F10 423.7 (from earlier slide)

408.3
85
Example Augers Plumbing Service (B)
  • Conclusion
  • Due to the positive trend component in the time
    series, the trend projection produced a forecast
    that is more in tune with the trend that exists.
    The weighted moving average, even with heavy (.6)
    placed on the current period, produced a forecast
    that is lagging behind the changing data.

86
Forecasting with Trendand Seasonal Components
  • Steps of Multiplicative Time Series Model
  • 1. Calculate the centered moving averages
    (CMAs).
  • 2. Center the CMAs on integer-valued periods.
  • 3. Determine the seasonal and irregular factors
    (StIt ).
  • 4. Determine the average seasonal factors.
  • 5. Scale the seasonal factors (St ).
  • 6. Determine the deseasonalized data.
  • 7. Determine a trend line of the deseasonalized
    data.
  • 8. Determine the deseasonalized predictions.
  • 9. Take into account the seasonality.

87
Example Terrys Tie Shop
  • Business at Terry's Tie Shop can be viewed as
  • falling into three distinct seasons
  • (1) Christmas (November-December)
  • (2) Father's Day (late May - mid-June)
  • and (3) all other times. Average weekly
  • sales () during each of the three seasons
  • during the past four years are shown on
  • the next slide.
  • Determine a forecast for the average weekly
    sales
  • in year 5 for each of the three seasons.

88
Example Terrys Tie Shop
  • Past Sales ()
  • Year
  • Season 1 2
    3 4
  • 1 1856 1995
    2241 2280
  • 2 2012 2168
    2306 2408
  • 3 985 1072
    1105 1120

89
Example Terrys Tie Shop
  • Dollar Moving
    Scaled
  • Year Season Sales (Yt) Average StIt
    St Yt/St
  • 1 1 1856
    1.178 1576
  • 2 2012
    1617.67 1.244 1.236 1628
  • 3 985
    1664.00 .592 .586 1681
  • 2 1 1995
    1716.00 1.163 1.178 1694
  • 2 2168
    1745.00 1.242 1.236 1754
  • 3 1072
    1827.00 .587 .586 1829
  • 3 1 2241
    1873.00 1.196 1.178 1902
  • 2 2306
    1884.00 1.224 1.236 1866
  • 3 1105
    1897.00 .582 .586 1886
  • 4 1 2280
    1931.00 1.181 1.178 1935
  • 2 2408
    1936.00 1.244 1.236 1948
  • 3 1120
    .586 1911

90
Example Terrys Tie Shop
  • 1. Calculate the centered moving averages.
  • There are three distinct seasons in each year.
    Hence, take a three-season moving average to
    eliminate seasonal and irregular factors. For
    example
  • 1st MA (1856 2012 985)/3 1617.67
  • 2nd MA (2012 985 1995)/3 1664.00
  • etc.

91
Example Terrys Tie Shop
  • 2. Center the CMAs on integer-valued periods.
  • The first moving average computed in step 1
    (1617.67) will be centered on season 2 of year 1.
    Note that the moving averages from step 1 center
    themselves on integer-valued periods because n is
    an odd number.

92
Example Terrys Tie Shop
  • 3. Determine the seasonal irregular factors
    (St It ). Isolate the trend and cyclical
    components. For each period t, this is given
    by
  • St It Yt /(Moving Average for period t )

93
Example Terrys Tie Shop
  • 4. Determine the average seasonal factors.
  • Averaging all St It values corresponding to
    that season
  • Season 1 (1.163 1.196 1.181) /3
    1.180
  • Season 2 (1.244 1.242 1.224 1.244)
    /4 1.238
  • Season 3 (.592 .587 .582) /3
    .587

94
Example Terrys Tie Shop
  • 5. Scale the seasonal factors (St ).
  • Average the seasonal factors (1.180 1.238
    .587)/3 1.002. Then, divide each seasonal
    factor by the average of the seasonal factors.
  • Season 1 1.180/1.002 1.178
  • Season 2 1.238/1.002 1.236
  • Season 3 .587/1.002 .586
  • Total 3.000

95
Example Terrys Tie Shop
  • 6. Determine the deseasonalized data.
  • Divide the data point values, Yt , by St .
  • 7. Determine a trend line of the deseasonalized
    data.
  • Using the least squares method for t 1, 2,
    ..., 12, gives
  • Tt 1580.11
    33.96t

96
Example Terrys Tie Shop
  • 8. Determine the deseasonalized predictions.
  • Substitute t 13, 14, and 15 into the least
    squares equation
  • T13 1580.11 (33.96)(13)
    2022
  • T14 1580.11 (33.96)(14)
    2056
  • T15 1580.11 (33.96)(15)
    2090

97
Example Terrys Tie Shop
  • 9. Take into account the seasonality.
  • Multiply each deseasonalized prediction by its
    seasonal factor to give the following forecasts
    for year 5
  • Season 1 (1.178)(2022)
  • Season 2 (1.236)(2056)
  • Season 3 ( .586)(2090)

2382
2541
1225
98
Qualitative Approaches to Forecasting
  • Delphi Approach
  • A panel of experts, each of whom is physically
    separated from the others and is anonymous, is
    asked to respond to a sequential series of
    questionnaires.
  • After each questionnaire, the responses are
    tabulated and the information and opinions of the
    entire group are made known to each of the other
    panel members so that they may revise their
    previous forecast response.
  • The process continues until some degree of
    consensus is achieved.

99
Qualitative Approaches to Forecasting
  • Scenario Writing
  • Scenario writing consists of developing a
    conceptual scenario of the future based on a well
    defined set of assumptions.
  • After several different scenarios have been
    developed, the decision maker determines which is
    most likely to occur in the future and makes
    decisions accordingly.

100
Qualitative Approaches to Forecasting
  • Subjective or Interactive Approaches
  • These techniques are often used by committees or
    panels seeking to develop new ideas or solve
    complex problems.
  • They often involve "brainstorming sessions".
  • It is important in such sessions that any ideas
    or opinions be permitted to be presented without
    regard to its relevancy and without fear of
    criticism.
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