This is Class II, Lesson 13, Required Reading 2.

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This is Class II, Lesson 13, Required Reading 2.
COMMUNICATION STRATEGIES SOME BASIC CONCEPTS.
Dr. Scott J. Bally, P.W.H.L.
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Objectives for This power point

• Learn the basic concepts of communication
  strategy use
• Learn a work definition of communication
  strategies
• Be able to enumerate communication strategies
  that might benefit you
• Consider strategies along a time continuum
• Understand that hearing loss is only one factor
  that may cause communication problems
• Determine the locus of communication problems
• Address the contributing factors individually and
  realistically
• Identify the multi-modal sensory
• and cognitive factors that contribute
• to understanding

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WHAT ARE COMMUNICATION STRATEGIES?

• Anything one can do to enable or enhance the
  communication process
• Examples
• Buy a hearing aid.
• Ask someone to say it again.
• Turn up the lights.
• Confirm what someone says.
• Please write it down.
• Read about hearing loss
• Take a lipreading class.
• Join HLAA to get some pointers.

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Lets look at when we might need to use
communication strategies

• When hearing loss interferes with communication
• When environmental factors interfere with
  communication
• When we want communication partners to change
  their communication behaviors
• When communication breaks down
• When we want to prevent communication from
  breaking down
• When we want to prepare for communication to
  maximize the likelihood of understanding
• Or, any combination of the above

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Lets think about communication strategies using
a time frame

• Anticipatory strategies things we can do to
  prepare for communication situations
• Maintenance strategies things we can do during
  communication to prevent it from breaking down
• Repair strategies Things we can do to fix
  communication if it does break down
• Post-communication Assessment Evaluating
  communication after it has occurred to determine
  what workedand what didnt!

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Now Lets try expanding our thinking
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HAVE YOU NOTICED?

• Many people with hearing loss
• are able to communicate easily
• in some situationsbut not in
• others.
• Often, if the person is in a quiet place, talking
  with a familiar person who is sitting is directly
  across sitting across from her communication
  tends to be easy.
• In other situationsin noisy rooms
• or with strangers, communication
• may be extremely frustrating and
• difficult.

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• Based on those experiences You can conclude that
  HEARING LOSS IS ONLY PART OF THE PROBLEM

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Many people think that Hearing loss is the sole
cause of problems with communication

• THINK AGAIN!!

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We should also consider that hearing is only one
mode through which we access communicationou
r eyes help through lipreading and watching
gestures, facial cues and body language
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Our knowledge and thinking also help us understand

• We are more likely to see some words in specific
  situations (deposit, withdrawal, account,
  balance, receipt banking).
• We use different language structures in different
  situations (interview questions and answers
  Uncle Eds storytelling narrative).
• We can fill in the blank ( Nancy broke her leg
  and used XXXX to help her walk.).
• We also know when words dont fit (Nancy broke
  her leg and used peanut butter to help her
  walk.) .

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Soits more than hearing!We get information
through

• Auditory plus
• Visual plus
• Context plus
• Linguistic Knowledge

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And our brains put it all together

• By combining the input modes , we may get more
  than the sum of the parts.
• For example, we might get 30 of the information
  through listening and 30 through lipreadingbut
  when we combine the 2, we might get 70 or 80.
• Given this reasoning,
• 2 2 does 5

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2. Poor communication environments
No idea what shes saying
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What other sources may cause communication
difficulties?

• 1.The behaviors of other people (hand covering
  mouth, lack of eye contact, mumbling, accents,
  etc.)

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Its Not Just Your Hearing Loss!

• Communication situations are complex.
• Difficulties understanding because of hearing
  loss may be compounded by problems with
• the speaker,
• the listener (that would be you),
• the environment, and/or
• the message.

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• In Summary
• Maintain a broad definition of communication
  strategies.
• Be able to enumerate communication strategies
  that might benefit you.
• Consider strategies along a time continuum.
• Understand that hearing loss is only one factor
  that may cause communication problems.
• Determine the locus of communication problems.
• Address the contributing factors individually and
  realistically.
• Identify the multi-modal sensory
• and cognitive factors that
• contribute to understanding.