Lloyd Munn

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Lloyd Munn

• Stewart , Sneed Hewes / BanCorpSouth Ins

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What Is Loss Control?

• OSHA Regulations
• Safety Policy
• Insurance Requirements
• MSHA Regulations
• DOT Regulations

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Insurance / Loss Control

• Insurance Company/ Consultants
• Agency
• Consultants / DOT etc..
• What services are out there.

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What I Think is Important

• Communication
• Communication
• Communication
• Your Conscience
• Sending People Home ----UNHURT!
• Having a Career rather than a Job.

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Communication

What You Should Learn

• Know the Definition of Conflict
• Know When and How to Speak Up

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Lets Try Adding

• 1000
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What did you get?
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(No Transcript)
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Lets try again!

• 1000
• 1000
• 1000
• 30
• 20
• 1000
• 40
• 1000
• 10

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And the answer is!

• 5100

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(No Transcript)
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Side View
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Conflict - What is it?

• When what you expect to happen on a safe and
  productive job, is different from what is
  actually happening.

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Is this enough to keep you safe?
...no laborer or mechanic shall be required to
work in surroundings or under working conditions
which are unsanitary, hazardous, or dangerous
OSHA 1926.20 (a)
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Know When To Speak Up!

• "All employees have a responsibility to speak up
  when they are concerned about a particular phase
  of the job."

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What are the causes of the Conflict?
Working... Not Listening!
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Listening Exercise
1. 2. __ __ __ __ __ 3. PB MB
BB 4. Yes No 5. _____ hour(s)
x
e
r
o
x
1
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What are the causes of the Conflict?
Working... Not Listening!
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Can conflict be handled more effectively?

• Think before you speak.
• What do I expect to happen?
• What is actually happening?

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Communication

• Public Speaking is hard.
• Powdered butt - - - - ?
• Use the stuff your grandmother taught you. Be
  nice , look at people when you talk to them ,
  call them by name, and try to listen.
• Tommy Tucker ??????????

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How To Speak Up!

• 1. Get the persons attention
• Make sure the person realizes that you are
  talking to them.
• Stop the act
• 2. State the problem
• Be clear and to the point

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How To Speak Up!

• 3. Provide a solution
• Most critical step

• 4. Follow through
• Be persistent until resolved

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Guess What !

• The guy that constructed this works somewhere
  maybe a store or maybe he works a construction
  job. Maybe yours.

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Or This
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One More Why Not
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Paper Work

• Workers Comp Claims
• General Liability
• Accident Investigation

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Conflict Management

• It is hard
• It's your responsibility
• What's right not Who's right
• Be unemotional
• Don't place blame
• Listen

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Communication

• Conflict is simply a difference in
  expectations
• The 4 step process will improve
  Communication at work or anywhere.
• Improved Communication prevents accidents
  on the job.

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Ways to improve communications

• Have employees give a safety meeting.
• Ask knowable information
• Provide the Big Picture
• Set the example
• Write it down

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Insurance Co. Concerns

• Its about the money
• Its about the money
• Its about the money
• Its about having a defense
• They pay out more on auto than any other line of
  coverage

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Courts ask Two Questions

• Have you acted in good faith
• Who broke the rule

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Something to think about!

• He may not be you best employee if he costs you
  several million bucks!

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Safety as a Career

• Insurance Company Consultant
• DOT Consultant
• Safety Director
• General Consultant do a lot of work for the
  insurance industry.
• MSHA / OSHA Inspector
• Sales
• Fleet Manager / DOT
• Trainer
• Expert Witness
• Government Jobs / fire / EEOC / Ect

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THANKS!

• Lloyd Munn
• E-mail lloyd.munn_at_bxsi.com
• Phone cell [phone]