Listening Response

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Listening Response
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4 Listening Responses

• Reflection of Feeling
• Paraphrasing Content
• Clarifying Questions
• Summarization

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Reflection

• Definition a rephrasing of the affective part
  of the clients message
• Intended Purpose
• To encourage more expression of feelings
• To experience feelings more intensely
• To help increase awareness of dominant feelings
• To help acknowledge and manage feelings
• To discriminate among feelings

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Paraphrase

• Definition a rephrasing of the content of the
  clients message
• Intended purpose
• To help focus on content
• To highlight content when feelings are premature
  or self-defeating

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Clarifying Question

• Definition A question beginning with, for
  example, Do you mean that or Are you saying
  that plus a rephrasing of the clients message.
• Intended purpose
• To encourage more elaboration
• To check out accuracy of what you have heard
• To clear up vague and confusing messages

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Summarization

• Definition Two or more paraphrases or
  reflections that condense the clients messages
  or the session
• Intended purposes
• To tie together multiple elements
• To identify a common theme or pattern
• To interrupt excessive rambling
• To review progress

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Listening Modalities and Responses
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Sensory Modalities

• Visual
• Auditory
• Kinesthetic
• Mix

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Listening Responses

• Clarification Questions
• Paraphrasing Content
• Reflecting Feelings
• Summarization