Trouble%20Shooting%20and%20Smart%20boards

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Trouble Shooting and Smart boards
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Orientation

• If you and the arrow/cursor on the SMART Board
  arent at the same place
• If your SMART Board has been moved or jostled

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Orienting and Adjusting

• Use Quick orientation if board is accidentally
  moved or jostled in a presentation.
• Use Standard orientation for the
  higher-resolution systems.
• Use Fine orientation for a more precise
  orientation.

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Orientation Settings

• In SMART Board tools, press Control Panel,
  Boards, Advanced. In the Pick the Orientation
  Precision tab, select the orientation precision
  you need.
• Click OK to begin the orientation process.
• Begin orientation in the upper-left corner.
  Press squarely in yellow center.

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How to Orient

• Double-click the SMART Board icon in the System
  Tray.
• If the SMART Board icon does not appear in System
  Tray, select Start, Programs, SMART Board
  Software, and SMART Board Tools.
• Press the Orient button.
• Press your finger squarely on the yellow center
  of each red cross in the order indicated by the
  white, diamond-shaped background.

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Object will not rotate

• Go to Format menu. Deselect the Lock Position.
  It must be unlocked to move.
• If you select the text object, then select Lock
  Position from the Format menu. A gray box
  surrounds the text object. This indicates that
  the object has been locked.

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Picture is upside down

• Go to menu.
• Select video
• Be sure ceiling projector has been selected.

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SMART Board threats to turn itself off!

• Clean that baby!!
• You need a can of air
• Be sure the projector, fan, and filter have all
  been blown clean of dust.

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Screen Size

• If your screen image is too large or too small
• You cant adjust by using the zoom lens or moving
  the projector
• Problem may be pixels and projector may not match
  your computer
• To set Windows computer resolution to match
  projector resolution complete the following

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Computer and Project resolution

• From Start, select Settings, Control Panel
• Double click Display on Control Panel
• Click the Settings tab on the Display Properties
  dialog box
• Drag the slider to adjust the pixel setting to
  match projector resolution
• Click the Apply button. Click OK
• Restart computer.

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Cursor is Stuck

• Be sure area where cursor is stuck is clear of
  any foreign matter.
• Rub screen firmly with fingertips in a circle two
  to three inches in diameter around the affected
  area. (If the two surfaces are stuck together
  this may release them.)
• Attach a suction cup or piece of tape to the area
  where the cursor is stuck and gently pull the
  visible surface away from the other surface.
• When all else fails submit a work order.
  Technical Support can be contacted for assistance.

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Watermark on Notebook Page

• If you use the Notebook software on a computer
  that is not connected to a SMART Board your pages
  will have a watermark in the background.
• It will not be saved with your file
• It will not appear if you print your pages.
• If you connect the computer to a SMART Board the
  watermark will disappear.

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Permanent Ink on SMART Board

• Materials needed dry-erase marker that isnt
  low-odor or unscented, (These do not have the
  appropriate solvents) soft cloth or paper towel.
• Cover the marks from the permanent marker with
  the ink from the dry-erase marker, then wipe with
  a soft cloth or paper towel.
• If any permanent ink remains, spray the area with
  standard glass or whiteboard cleaner and wipe it
  clean.
• You can also use whiteboard cleaner, such as the
  Expo Board Doctor. Cover the ink with the
  solvent, let it dry, and then erase the ink.

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Ready light on SMART Board pen tray is not on.

• Make sure the power supply to the SMART Board is
  connected at both ends.
• If the light still does not come on
• Check the cable connections at the pen tray and
  connector
• Be sure port is configured properly. This is
  done in the Control Panel, then double-click on
  System.

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Stray Lines

• Be sure there is only one point of contact with
  the SMART Board.
• Be sure no one else is using the mouse or moving
  the eraser or other pen.

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Wrong Color

• Be sure parkers are in the proper slots in the
  pen tray. Be sure only one tray is empty. Color
  matches the slot not the pen.

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