iPassConnect

1
iPassConnect

• A service designed for University business
  travelers who need to connect to the University
  network and Internet while off campus.

2
What is it?

• iPassConnect (http//www.ipass.com/) has over
  19,000 points of presence (POPs) around the
  globe. Dial-up, wired broadband, and wireless
  connections.
• Their network allows users to connect to the
  Internet in 160 countries with a local or
  toll-free phone call, or via 802.11 wireless
  technology (e.g., Starbucks, McDonalds).

3
Why was the service established?

• Central modem pool being retired August 2005.
• OVP Research expressed concern on behalf of
  faculty re international connectivity.
• CUFS billing.

4
How does it work?

• NetID authenticated.
• Connections are encrypted from end to end with
  the iSEEL service to ensure data integrity and
  security.
• Customized installers for PCs Macs.

5
How does a user get technical support?

• Software installation questions are supported by
  the NUIT Support Center at 1-HELP.
• Vendor provided Help Desk support is available
  24/7.

6
What does the service cost?

• 10/ month service fee plus usage.
• Usage costs range from 2.10/ hour for a local
  dial-up connection in North America to 18.00/
  hour for a toll-free dial-up connection in remote
  areas of the world. T-Mobile 802.11 access points
  charged at 9.99/ day.
• This service can be turned on and off on a
  monthly basis as needed.

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How does a user order the service?

• Dean, director, or department chair needs to
  contact consulting-services_at_northwestern.edu with
  the users name, NetID to be activated, and CUFS
  number to which all charges should be billed.

8
Other points of interest

• Charges are reflected on the NUIT monthly billing
  statement.
• PDA client by Spring 2005.

9
Questions?

• Technical questions
• consultant_at_northwestern.edu
• Ordering/billing questions
• consulting-services_at_northwestern.edu