Action Responses - PowerPoint PPT Presentation

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Action Responses

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Action Responses Definitions and intended purposes Table 6-1 Probe Definition: Open-ended or closed question or inquiry Open-ended Probe Purposes To begin an ... – PowerPoint PPT presentation

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Title: Action Responses


1
Action Responses
  • Definitions and intended purposes
  • Table 6-1

2
Probe
  • Definition Open-ended or closed question or
    inquiry

3
Open-ended Probe Purposes
  • To begin an interview
  • To encourage client elaboration or to obtain
    information
  • To elicit specific examples of clients
    behaviors, feelings, or thoughts
  • To motivate client to communicate

4
Closed Probe Purposes
  • To narrow the topic of discussion
  • To obtain specific information
  • To identify parameters of a problem or issue
  • To interrupt an over-talkative client
  • To give focus to the session

5
Confrontation
  • Definition description of client discrepancy
  • Purpose
  • To identify clients mixed (incongruent) messages
  • To explore other ways of perceiving clients self
    or situation

6
Interpretation
  • Definition Possible explanation of or
    association among various client behaviors.
  • Purpose
  • To identify the relation between clients
    implicit messages and behaviors
  • To examine client behavior from alternative view
    or with different explanation
  • To add to clients self-understanding as a basis
    for client action

7
Information giving
  • Definition Verbal communication of data or facts
  • Purposes      
  • To identify alternatives
  • To evaluate alternatives
  • To dispel myths
  • To motivate clients to examine issues they may
    have been avoiding.
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