Lofthouse of Fleetwood Packaging Information

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Lofthouse of FleetwoodPackagingInformation
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• Packaging design

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Packaging Design

• We maintain consistent design throughout the
  world
• Rigorous checking procedure
• Legislative checks
• Design integrity
• Colour standards

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Packaging Design - Process
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Packaging Design - Process
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Packaging Design

• Always thoroughly check the pdf artwork prior
  to approval
• Courier charges apply if change after pdf stage
• Always check the hard copy artwork prior to
  approval
• It is good practice to have an independent
  check
• Once approved, any change is charged to the
  Distributor

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Technical Data Sheets
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• Contract Packing

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• Contract Packing
• Negative experience in the past.
• Resulted in packs which were illegal (text / BBE
  / trace).
• Risks are too high.
• No new contract packing in market all to be
  done via LoF

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• Order Process

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Order Process

• Distributor orders via Impex
• Impex IMMEDIATELY send the order to LoF (IBS)
• LoF Check 1 - Payment / Transport ?
• Check 2 - Have we a valid PI for all items?
• Check 3 - Have we the packaging for all
  items?
• Check 4 - Have we production capacity in time
  frame?
• Arrange the best delivery date and INFORM
  DISTRIBUTOR.
• Negotiate an agreed date - if necessary amend
  the order.

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Speeding up an Order

• Better forecasting.
• Plan well ahead with new or changed items.
• Ensure PI are in place prior to the order.
• Parent/Child orders will remove the minimum
  quantities.
• Approve artwork as soon as possible.

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Integrated Business System

• Manufacture to GMP / FDA / MHRA standards
• Started on Value Stream Mapping programme 2009
• Current state versus Future state
• Highlighted opportunities for lean production.
• Need for one data base, smooth flow of
  information
• Input data only once.
• Real time information to aid decision making.

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Integrated Business System

• Oracle Business System
• 20 of top 20 Pharmacy companies use Oracle
• Tried and tested (full traceability)
• Flexibility built in (configure not customise)
• Future proof the business

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Integrated Business System

• Need accurate data to start (data cleansing)
• Staff training
• Test the system (Conf Room Pilot)
• If you think training is expensive try
  ignorance!

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Integrated Business System

• IBS will help speed up order processing
• When order entered system will check-
• Packaging instruction in place (UK can not order
  Salmiak)
• Efficient truck / container fit
• Packaging in warehouse / on order and will
  arrive in time
• Production capacity
• Is requested delivery feasible?
• Confirm or propose a realistic date

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Integrated Business System

• Behind schedule for introduction.
• Need 100 confidence that the system will work.
• Must have traceability back data going forward
• No legacy system resulted in longer data entry.
  need.
• The Go live date is end April (2013)
• Stressful time for those involved!

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New product Development

• IBS will allow managers more time to manage.
• One area that is under resourced is time for
  NPD.
• We have a long term plan / vision.
• We also have short term activities.
• Both need managing.
• LoF Impex meet weekly to progress all
  projects
• (Friday morning Skype meetings).

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New product Development

1/7
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New product Development

2/7
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New product Development

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New product Development

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New product Development

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New product Development

6/7
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New product Development

7/7
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• Contact Information

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• Contact Information

NPD Anissa Chetty - anissa.chetty_at_fishermansfrien
d.co.uk
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• Contact Information

Artwork Hilda Watson - hilda.watson_at_fishermansfri
end.co.uk
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• Contact Information

T P Team Leader (Technical Data Sheets TDS /
IBS) Andrew Woodhouse andrew.woodhouse_at_fisherma
nsfriend.co.uk
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• Contact Information

Packaging Instructions / Technical Data
Sheets Zöe Daniel - zoe.daniel_at_fishermansfriend.co
.uk
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• Contact Information

Outer Case Labels - Anne Ireland -
anne.ireland_at_fishermansfriend.co.uk
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• Contact Information

Regulatory Affairs Amanda Hales -
amanda.hales_at_fishermansfriend.co.uk
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• Contact Information

Shipment Information Guy Gray -
guy.gray_at_fishermansfriend.co.uk
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• Contact Information

Customer Complaints Julie Turner -
julie.turner_at_fishermansfriend.co.uk
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Contact Information

• If in doubt about - artwork / TDS / labels /
  orders / shipments / regulatory issues
• Please ask! (There is no such thing as a
  stupid question.)
• It is better to avoid problems than have to fix
  them.

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