Total Quality Management Short Course

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APPLICATION OF APPRECIATIVE INQUIRY IN
BANGLADESH A BRIEF INTRODUCTION TO APPRECIATIVE
INQUIRY
Shams Uddin Ahmed, Deputy Secretary (Water
Supply), Local Government Division, Ministry of
Local Government, Rural Development and
Cooperatives and Santanu Lahiri, Senior
Decentralization Specialist, Water and
Sanitation Program of the World Bank
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WHAT IS APPRECIATIVE INQUIRY?

• In the early 1980s AI was officially started by
  David Cooperrider and his project supervisor,
  Suresh Srivastva.

• As per David Cooperrider, AI is the discovery
  for the best in people, their organizations, and
  the relevant world around them. It is an art and
  practice of asking the unconditional positive
  questions that strengthen a systems capacity to
  apprehend, anticipate and heighten positive
  potential. Instead of negation, criticism and
  spiralling diagnosis, there is discovery, dream,
  design and destiny. It works from accounts of
  the positive change core. AI links the energy
  of the positive core directly to any change
  agenda and changes never thought possible are
  suddenly and democratically mobilized.

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6 ASSUMPTIONS OF APPRECIATIVE INQUIRY

1. In every human situation something works
2. What we focus on becomes our reality
3. Reality is created in the moment and there are
   multiple realities
4. The language we use shapes our reality
5. The act of asking questions influences the
   outcome in some way
6. People have more confidence going into the future
   (unknown) when they carry forward parts of the
   present (known)

From The Thin Book of Appreciative Inquiry, by
Sue Annis Hammond
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The 4-D Cycle
APPRECIATIVE INQUIRY PROCESS
Discover What gives life? (The best of what
is) Appreciating
Dream What might be? (What is the world calling
for) Envisioning Results
Deliver How to empower, learn, and
adjust/improvise? Sustaining
Affirmative Topic Choice
Design What should be - the ideal? Co-construct
ing
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Kakonhat Visioning Urbanization
APPRECIATIVE INQUIRY PROCESS
Discover What gives life? Ward level consults
to identify resources
Dream What might be? Clean, Green, Self
Reliant Enlightened Poura
Deliver How to empower, learn, and
adjust/improvise? Ward level action peer
review
Affirmative Topic Choice
Design What would be ideal? Ward level plans
linking resources to the vision
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APPRECIATIVE INQUIRY HORIZONTAL LEARNING

• Under Horizontal Learning Program, the same AI
  assumptions have been applied but the process is
  slightly different.

Identify best practices
Replicate through holding hands
Validate best practices
HORIZONTAL LEARNING PROCESS
Discuss with citizens and integrate into the ADP
Learn via Appreciative inquiry
Prioritize practices to replicate
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APPRECIATIVE INQUIRY HORIZONTAL LEARNING

• The Horizontal Learning process places a
  different emphasis on the same AI principles for
  enriching human potential.
• Appreciate Enriching human consciousness through
  looking for the best in others and framing our
  focus and our language on the positive.
• Connect Enriching compassion by connecting with
  others through intuition, questioning and self
  positioning (Newtons 3rd Law).
• Practice Enriching creativity through action to
  know by focusing on the real. Sponsoring
  innovation and finding joy through practice.

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Poem of Sri Rabindranath Tagore
APPRECIATIVE INQUIRY IN BANGLADESH
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Some youtube video clips
www.youtube.com/watch?vzlfKdbWwruY www.youtube.c
om/watch?v8OcQ9A-5noMfeaturerelated www.starth
rower.com/morethanone.htm www.ted.com/talks/lang/
eng/derek_sivers_how_to_start_a_movement.html
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For more information please visit http//www.hori
zontallearning.net Thank You