The business view

1
The business view
Operations
Business processes Productivity Innovation Managem
ent information Integrity and compliance
Sales and marketing
Finance
Third party relationships and information flows
2
The systems view
ERP and other line-of-business systems
Information capture, management and
analysis Process modelling and orchestration Logic
and interfacing (human, machine, device) Build,
run and manage in a compliance context
CRM systems
Financial systems
Push (marketing) Self-service (e.g. websites,
extranets) Automated partner agreements (e.g. SCM
systems, EDI)
3
The Logicalis view
Information capture, management and
analysis Process modelling and delivery Logic and
interfacing (human, machine and device) Build,
run and manage in a compliance context
Information lifecycle management
Database design and optimisation
Intelligent information capture and management
Business intelligence
Business process modelling and orchestration
(including workflow)
Web enablement, content management, portals and
intelligent delivery
Application development, re-engineering,
modernisation and integration
High availability and business continuity Infrastr
ucture simplification Server consolidation,
virtualisation and consultancy Enterprise storage
assessment, consolidation, virtualisation,
protection and recovery Corporate networks, IP
communications, security, enterprise performance
management Hardware maintenance Operating system,
middleware and application support Monitoring and
management services, remote or hosted
4
Logicalis Reference Architecture
Web enablement, web content mgt, portals and
intelligent delivery