p. 44 - PowerPoint PPT Presentation

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p. 44

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CUSTOMER EXPERIENCE. 12. From Sue Adler s Hear It Direct series Panel discussing their experience. 23 The Experience Economy Time 1:54 – PowerPoint PPT presentation

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Title: p. 44


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  Video (221 min) The Information Age Watch this Hear It Direct video. What can you give your customers that they cannot get themselves? What information are you providing that they consider valuable?
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  Video (241 min) Agent Case Study Watch this Hear It Direct video. How are you exceeding Real Estate expectations? Are you learning each client?
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  Video (137 min) Buyer Consultation Watch this Hear It Direct video. Are these part of your regular practice? How do you make the most out of a consultation?
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  Video (228 min) Of Course I Know What My Clients Want! Watch this Hear It Direct video. Are you asking or assuming?
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  Video (140 min) MYTH Of Course They Will Write Me a Review BUSTED Only if the Experience was Awesome or Awful Watch this Hear It Direct video. What compels you to write a review?
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  Video (154 min) MYTH My Sellers Know They Are My Highest Priority BUSTED Their Perception is Their Reality Watch this Hear It Direct video. How do you show them and what do you do to show your customer that they are your highest priority?
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  Video (240 min) MYTH Theyll Remember Me When They Go to Sell BUSTED Only if Youre Still Top of Mind! Watch this Hear It Direct video. What can you do to stay in touch with your customer?
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