Title: What is Business?
1What is Business?
2Business
- A business is an organization that produces or
sells goods or services to satisfy the needs,
wants, and demands of consumers for the purpose
of making a profit - Business also can be described by its type of
ownership, the goods produced or services
offered, the types of jobs provided, or the
functions it performs in a community
3Entrepreneurs
- People who take calculates risks and start a
business to solve a problem or take an advantage
of an opportunity are called entrepreneurs - Recognize that unsatisfied needs and wants of
consumers is an opportunity for a business
opportunity - People need businesses for employment
opportunities businesses need people to shop
with the money they make from employment
4Needs
- Needs would be defined as goods or services that
are required. - This would include the needs for food, clothing,
shelter, health care.
5Wants
- Wants are goods or services that are not
necessary for survival yet we desire or wish to
own or take advantage of them. - For example, a people need clothes but may not
need designer clothes. - People do not need toys, entertainment, or cars.
- People need food but do not have to have steak or
dessert.
6Wants
- An important part of the economics is the
distribution of resources or goods so that
people's needs are met. - This is especially true in times of scarcity when
there are not enough resources, goods or
services. - Many times advertisers try to appeal to consumers
in such a way that the consumers feel they need
certain goods or services when in fact they only
want them.
7Goods
- Most goods have a monetary value (dollars and
cents) - Value of goods change over time
- All goods are tangible, meaning these goods are
produce and can be seen and touched
8Services
- Services also have a monetary value because
people are willing to pay for them - Example Round of Golf, Dentist visit
- Services are intangible because they do not
result in a product you can touch - Services can be free such as the work performed
by volunteers from not-for-profit organizations
9Essential and Luxery Goods and Services
- Essential goods (food, clothing, shelter) and
essential services (heat, water, and electricity)
are needed for survival - Luxury goods (swimming pools, home entertainment
centres) and luxury services (limo service, spa
visit) are not necessary for survival
10Maslows Hierarchy of Needs
11Maslows Hierarchy of Needs
- The basis of Maslow's theory is that human beings
are motivated by unsatisfied needs. - Certain lower needs must be satisfied before
higher needs can be satisfied. - As long as we are motivated to satisfy these
cravings, we are moving towards growth, toward
self-actualization.
12Maslows Hierarchy of Needs
- Physiological Needs
- Needs required to sustain life, such as
- Air
- Water
- Food
- Sleep
13Maslows Hierarchy of Needs
- According to Maslow's theory, if these
fundamental needs are not satisfied then one will
surely be motivated to satisfy them. - Higher needs such as social needs and esteem are
not recognized until one satisfies the needs
basic to existence.
14Maslows Hierarchy of Needs
- Safety Needs
- Once physiological needs are met, one's attention
turns to safety and security in order to be free
from the threat of physical and emotional harm. - Such needs might be fulfilled by
- Living in a safe area
- Medical insurance
- Job security
- Financial reserves
- If a person feels threatened, needs further up
the pyramid will not receive attention until that
need has been resolved.
15Maslows Hierarchy of Needs
- Social Needs
- Once a person has met the lower level
physiological and safety needs, higher level
needs awaken. -
- The first level of higher level needs are social
needs. -
- Social needs are those related to interaction
with others and may include - Friendship
- Belonging to a group
- Giving and receiving love
16Maslows Hierarchy of Needs
- Esteem Needs
- Once a person feels a sense of "belonging", the
need to feel important arises. -
- Esteem needs may be classified as internal or
external. -
- Internal esteem needs are those related to
self-esteem such as self respect and achievement.
17Maslows Hierarchy of Needs
- Esteem Needs
- External esteem needs are those such as social
status and recognition. - Some esteem needs are
- Self-respect
- Achievement
- Attention
- Recognition
- Reputation
-
18Maslows Hierarchy of Needs
- Esteem Needs
- Maslow later refined his model to include a level
between esteem needs and self-actualization - the need for knowledge and aesthetics
19Maslows Hierarchy of Needs
- Self-Actualization Needs
- Self-actualization is the summit of Maslow's
hierarchy of needs. -
- It is the quest of reaching one's full potential
as a person. -
- Unlike lower level needs, this need is never
fully satisfied as one grows psychologically
there are always new opportunities to continue to
grow.
20Maslows Hierarchy of Needs
- Self-Actualization Needs
- Self-actualized people tend to have needs such
as - Truth
- Justice
- Wisdom
- Meaning
21Maslows Hierarchy of Needs
- Self-Actualization Needs
- Self-actualized persons have frequent occurrences
of peak experiences, which are energized moments
of profound happiness and harmony. - According to Maslow, only a small percentage of
the population reaches the level of
self-actualization.
22Economic Resources
- Products and services dont just appear
- Goods must be manufactured from basic components
services require skills and effort - Economic resources (factors of production) are
the means which goods and services are made
available to consumers
23Economic Resources
- Natural resources are those raw materials that
come from the earth, water, and air such as oil,
fish, and agricultural products - Natural resources are renewable and
non-renewable - Human resources (also referred to as labour) are
the people who work to create goods and services
(farmers, factory workers, teachers, web
designers) - Capital resources include money, buildings,
equipment, tools, trucks, and factories and
usually last for a long period of time and often
require a substantial investment on the part of
the business.
24Producers and Consumers
- Producers are those that manufacture the product,
while those that repair computers provide a
service. - Consumers are the people who buy products and
services. The more people that can be found to
buy products equals greater profits for companies - People can be both producers and consumers of the
same product