G.K. BHARAD INSTITUTE OF ENGINEERING

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G.K.Bharad Institute Of Engineering
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SUBJECT - Commu1nication skill
Division I.T
topic - Listening skill

• Prepared by - Vavdiya Dhvanit

• Guided by - Rahul sir

• Roll no - 41

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CONTENTS

• What is listening?
• Different region for listen.
• Difference between Hearing Listening.
• Types of listening.
• Barriers of effective listening.
• Mention the qualities of a good listener.
• Effective listening tips.

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What is listening ?

• Listening is the ability diogeneous to
  understand the encoded message listening is one
  of the most important skills that you can have
  listening requires much more intelligence man
  speaking listening can be describe as a skill
  that involves receiving , interpreting and
  responding to the message sent by the
  communication.
• Effective listeners remember that worlds have
  no meanings people have meaning.
• 
  - Larry
  Barker
• We have two ears and only one tongue in order
  at we may hear more and speak less.

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Different region for listen.

• (1) Just for pleasure -
• music ,
  birds , singing etc
• (2) For information -
• The news of
  whether for just can the television or a radio or
  announcements at a station or airport.
• (3) To understand -
• When some one
  is explaining what is happening what we have to
  do what some one feels.
• (4) To take part ( in conversation ) -
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  Exchange news with family friends,.
• LISTENING LOOKS EASY , BUT ITS NOT SIMPLE
  EVERY HEAD IS WORLD.

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Difference between Hearing listening

• Hearing

• Listening

• Hearing is simply the act of receiving sound by
  the ear.
• Hearing simply happens if you are not hearing
  impaired.
• Hearing is rarely the physical ability of ear to
  listen sounds around.

• Listening is something we consciously choose to
  do.
• Listening requires concentration so that your
  brain processers meaning from words and
  sentences.
• Listening is more attentive to interpret the
  sounds requiring concentration of mind.

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Types of listening

1. Active listening
2. Appreciative listening
3. Attention listening
4. Biased listening
5. Casual listening
6. Comprehensive listening
7. Deep listening
8. Empathetic listening
9. False listening

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Active listening

• Active listening shows the impress and encourage
  the speaker.
• It involves verbal feedback and questioning.

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Appreciative listening

• The listeners looks for the ways to accept and
  praised the talent of other.
• This is just as been listening to a comedian, a
  musician or an entertainer.

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Attention listening

• Listening to someone or something very carefully
  and showing attention to it.

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Casual listening

• Listening without showing attention. It is
  called casual listening.

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Biased listening

• Listening to someone without personal bias or
  prejudice.

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Comprehensive listening

• This type of listening is useful in classrooms
  were students listen to lacturer to understand
  the topic.

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Deep listening

• Some one tries to understand the person, his
  personality and unspoken meaning.
• This is very difficult skill to achieve.

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Empathetic listening

• When we listen to a friend who wants to share
  his or her feelings, we provide emotional moral
  supports through empathetic listening.

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False listening

• When some one is pretending to listen but
  extually he is deeply lost.

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Barriers to effective listening

1. Psychological barriers
2. Emotional barriers
3. Linguistic barriers
4. Socio-cultural barriers
5. Physiological barriers

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Psychological barriers

• As listening is a purposeful activity, any
  psychological disturbance can hinder the process
  of listening because of leads to lack of interest
  and concentration.
• Feeling of anger, sadness, anxiety, or fear can
  hinder the process of listening.

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Emotional barriers

1. Beliefs Attitudes - Your strong opinions on
   different issues like religion, politics, or
   business may prevent you from agreeing with the
   speaker.
2. sad memories - loss of dear one or any incident
   of similar kind may prevent you from listening.
3. Anxiety - The state of health may keep you
   disturbed at work place and it creates anxiety.

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Linguistic barriers

• When the listener doesnt understand the
  meanings of the words used by the speaker, there
  is a linguistic barrier.
• Improper decoding of the message may lead to
  confusion and misunderstanding.

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Socio-cultural barriers

• In oral communication, listener gives the
  meaning to the message as per is own
  understanding.
• The interpretation of message can create
  misunderstanding.

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Physiological barriers

1. Hearing impairments - It is physical disability
   and requires medical attention.
2. Hunger - Hunger can reduce listening span.
3. Tiredness - Over work and exhaustion can
   prevent a listening from pain attention.
4. Pain - Physical or emotional pain can block
   listening.

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Traits of good listeners

• If something is really wonderful in this world
  it is listening.
• When we listening to somebody, we should listen
  with care with help of the following points one
  can become a good listeners.

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• Attitude -
• most people enjoy talking
  about them self. Some are lonely some want to
  share their feeling.
• Body language -
• most of our
  communication is paralinguistic.
• for ex. It is not what we
  say that counts but how we say it, the tone we
  say use and what our body language says.
• Paralinguistic-
• if you wish to
  clarify a point you can simply paraphrase what
  the speaker has said and asked from the speaker
  whether you have heard it accurately or not.
• you can use the following lines
• so you mean so that do you
  mean that

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Effective listening tips
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