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Business Case Interviews

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Title: Title Author: DHL User Last modified by: tolliveg Created Date: 2/24/2006 2:59:28 PM Document presentation format: On-screen Show Company: DHL – PowerPoint PPT presentation

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Title: Business Case Interviews


1
Business Case Interviews
2
Case Interviews
  • Used in addition to traditional CV Interviews to
  • Test a candidate in a life like situation
    (cases are chosen to fit organizational/job
  • requirements)
  • Evaluate hard as well as soft behaviors
    (cultural fit with the organization, professional
    demeanor)
  • Competency and skill driven (business acumen,
    stress management, abstract thinking)
  • Corroborate statements made in CV and during
    other interactions ( I was a VP of strategy)
  • Better compare candidates with different
    profiles applying for the same position
  • Simple and straight forward if you
  • Understand who is your audience (company,
    industry, interviewer, job, expectations)
  • Listen first talk later, ask questions, take
    notes
  • Make sure to have most of your tools before
    jumping in the water, know how/when to regroup
    and be
  • ready for a sequel
  • Tell as story with a beginning, a body and an
    end
  • Understand that you are evaluated in more than
    one dimension (and never know exactly which ones
  • these are)
  • Relax, be yourself, you are buying as much as
    you are selling!

3
Types of Case Interviews
Life like situation / Industry case Conceptual
case
Great Unknown
A lot of Information
Situation case / Role play
Business Cases
Real example from company / interviewer
Parade of Facts
Little Information
Long
Expect attention to details / specific answers
Case Interviews
How many blue washing machines were sold in
Canada last year?
Estimation case
Structure / Logic / Numbers
Short
What is the angle between the hands of a clock
when it is 18h45?
Short / Teasers
Why are computer screens rectangular?
Random fact analysis
Creative / Analytical
Why do airport trashcans holes is smaller than
the average lunch box?
4
Before getting started...
  • The interviewer assumes you did your homework, it
    is not just a sign of interest and
    professionalism but basic common courtesy.
  • Do you have a copy of your CV, a pen, pencil,
    calculator?
  • Will you need a glass of water?
  • Did you get some insider information from your
    Career Management office?
  • Did you research the company, industry? Any
    important recent new worth knowing?
  • Do you know what job you are applying for?
  • Do you know your strengths and weaknesses? Dont
    apply for jobs you know you are not qualified
    for!
  • Do you know what type of job you want? What type
    of company you want to work for?
  • Do you know what your value proposition is? Your
    differentiating factors?
  • If you apply for the wrong job and get hired,
    everybody looses
  • If you apply for the right job and get hired,
    everybody wins!
  • If you apply for the right job and dont get
    hired
  • Evaluate your performance and learn from the
    experience
  • Seek coaching and advice
  • Re-evaluate whether it is the right job

5
Tips and Guidelines
  • The beginning of the case interview
  • Determine whether it is a long or short case,
    understand expectations and deliverable(s)
  • Adapt your analysis and answers accordingly Do
    not give a 30min answer to an teaser case, nor a
  • single sentence answer to a business case
  • Take brief notes while the interviewer is
    talking, but make sure to pay attention (you will
    think about
  • the answer later..)
  • Recap to make sure you understand, be courteous
    and spell out your moves (I would like to recap,
  • can I ask you a clarification question?..)
  • Take a couple of minutes (not 10 minutes!) to
    write some notes and outline your approach before
  • starting to respond
  • Be organized from the very beginning so you can
    follow your own trail it also shows how you
  • structure your work (maturity,
    professionalism..)
  • The interviewer wants to see how you get to an
    answer more than seeing you get to the right
    answer
  • (if there is one)
  • If there is a flipchart or a white board dont
    hesitate to use it (ask first) if there is a
    calculator hint-
  • you may need to use it. If there is no
    calculator hint- use your own brain!
  • Write legibly and in large characters, be ready
    to hand over your notes
  • Dont just write, also DRAW, use your toolbox

6
Tips and Guidelines
  • The body of the case interview
  • During your preparation time, focus on key words
    / steps and map a quick strategy consider the
  • deliverable of the case, time and resources
  • Only use the information needed to get to an
    answer. Not all the information is needed, and
    some
  • may be missing
  • Dont be intimidated by big terms and acronyms
    it is allowed to not know everything!
  • Once you have a structure develop the case with
    the interviewer to make sure you are spelling out
  • every one of your steps
  • Always check for body language, comments and
    tips from the interviewer but dont get obsessed
  • about it be sure of yourself
  • When possible use easy to calculate numbers
    When to use Jungle Math?
  • STRUCTURE, STRUCTURE, STRUCTURE
  • You are going for more just than an answer
    show you organization skills, the tools and
    underlying
  • theories you are using
  • During this part of the interview, you are in
    charge, you need to take some control of the
    direction of
  • the discussion, the time and the key messages
  • Be ready to regroup, use every piece of
    information you get during this phase to adjust
    you approach
  • Check your time, if you make a mistake or get
    blocked, ask for help and move on

7
Tips and Guidelines
  • The end of the case interview
  • Soup first, desert later
  • Make sure you actually came to an answer and
    that this was clear to the interviewer
  • If time allows, expand on the answer by tying to
    a real life case (personal experience)
  • Show that you understand the big picture as well
    as tactical details
  • If you are applying for Soldier, show that you
    can be a good one then demonstrate that you have
  • the potential to be a General
  • Keep a couple of questions about the
    organization, the work and things that are
    important to you for
  • the end of the interview (wise to save 5
    minutes at the end for that)
  • Show a confident and positive demeanor at all
    times!

8
Business Case Interviews
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