21st Century Organisations

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21st Century Organisations
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Leadership
From...
To...
Hierarchy/spans of control Flat structure/distributive leadership/collaboration
Command/instruct Influence/engage
Fix problems Certainty and clarity Explore possibilities Complexity and ambiguity
3
Workforce
From...
To...
Position descriptions Areas of skill/passion/safe harbours
Standardised up-skilling Personalised learning
Standardised employment arrangements Flexible/adaptable employment arrangements
Employees resource cost Employees asset/partners
Eliminating difference Embracing difference to create value
4
Strategy and structure
From...
To...
Individualised manager/employer relationships Team based relationships
Targets/outputs/detailed strategy dominate Work aligned to organisational purpose and value creation
Formal defined structure Informal and changing networks and teams
5
Processes, procedures and culture
From...
To...
Low trust High trust
Roles/processes/procedures dominate Processes and procedures in the background
Little emphasis on culture Culture drives behaviours, systems and processes
Knowledge transfer Information management
6
Clients, markets and community
From...
To...
Clients sales opportunities Clients partners
Community sales opportunity Community partners
Philanthropy social responsibility Joint company and community value creation
Environment resource Environment productivity driver
Local marketplace Global marketplace
Contracts/suppliers Alliances/partnerships/ collaboration/relationships
Do to Do with
7
Organisational purpose
From...
To...
Transactional Transformational
Top down command Shared understanding
Value short term profit Value profits societal value