Exede Business

1
Exede Business

• Top Benefits
• Persistent IP
• Security, cameras, remote access, etc.
• Faster speeds
• 15 Mbps downloads
• 4 Mbps uploads
• Generous data plan
• Priority maintenance
• Note Special installer certification required
  for Exede Business

Confidential
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Persistent IP Address

• Gives your customer the same IP address each time
  the customers device connects to Internet
  without the need to manually configure
• Needed by many small to medium-sized businesses
  for
• Security systems
• Point-of-sale devices
• Up to 3 persistent IPs included with each Exede
  Business account

Important! Exede Business is not recommended for
a business that needs to live-stream its security
video for extended periods of time. The data
caps may not be adequate for this type of account
usage. The Exede Business data caps are normally
sufficient if used to log in periodically.
Confidential
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Exede Business
Buy More 1 GB 15.00 10 GB 100.00

• Note Unused Buy More data doe not roll over to
  the next billing cycle.

Confidential
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Business Additional Terms

• Service Call Charges
• First 90 days after account activation No
  charge
• gt 90 days after account activation 175.00
• Customer not billed for replacement CPE
• Early Termination Fee
• 15.00 per each remaining month of the contract
• Customer Billing
• Non-recurring standard install fee at time of
  order, ViaSat bills 299.99
• First months bill Upon activation, ViaSat
  bills the account one month of service in
  advance, plus any necessary prorated service fee
  along with any applicable taxes.
• Monthly recurring bill Monthly bill on billing
  cycle date associated with the account activation
  date.

Confidential
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Availability
SI Dealers Exede Business is only available in
ViaSat-1 beams.
Confidential
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Targeting the right Customers for Exede Business

• Primary Service
• Meets the needs of businesses that need a more
  robust Internet service plan, and are unserved or
  underserved by cable, fiber, and DSL
• Comes with fast speeds, large data allowances,
  priority maintenance and a perisistent IP address
• Backup / Redundant / Disaster Recovery
• Can be installed as a backup service, alongside a
  cable, fiber, T-1 or other wired primary service

IMPORTANT There are no transitions between
Exede Residential and Exede Business plans.
Confidential
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Business Additional Details

• Customer Support
• Dedicated Customer Support group available for
  Exede Business customers
• Exede Business Customer Support 855-313-4111
• Hours of operation 24 hours/day, 7 days/week
  (24/7/365)
• Equipment
• Standard SB-2 equipment
• Priority Maintenance Service
• Next-day service, or reasonable efforts' to
  provide next-day service
• SI dealers who sell Exede Business service must
  agree to provide priority maintenance service to
  all their business customers.

Confidential
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Business Additional Details

• Exede Voice
• Not available for Exede Business customers
• Data Allowance Policy (DAP) Notifications
• Sent when usage reaches 70 and 100 (just like
  Exede Residential)
• F-Secure Antivirus
• Not available for Exede Business customers
• Seasonal Suspend/Vacation Plan
• Not available for Exede Business customers

Confidential