GOOD MORNING LADIES AND GENTLEMEN!

1
GOOD MORNING LADIES AND GENTLEMEN!

• My name is Walter Lockhart, I am one of the
  Claims Supervisor of the Transportation /Road
  Hazards Units. You can reach me at
• Phone [phone]
• Fax [phone]
• Email Walter.Lockhart_at_la.gov.

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Transportation claims

• Automobile-liability and physical damage
• Marine vessels over 20 feet-liability and hull
• Aircraft-liability and hull.
• We will discuss only automobile claims today.

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Automobile liability and physical damage coverage

• The following vehicles are covered under our
  policy
• 1. State owned licensed vehicles used for State
  business.
• 2. Licensed vehicles rented and/or leased-used
  for State business.

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Proof of insurance for State vehicles

• On our websitehttp//doa.louisiana.gov/orm
• Two letters at this website as follows
• 1. From J. S. Thompson, Jr.
• 2. From Willie E. Broome.
• You should place copies of both letters in the
  State vehicle.
• See attachment 1

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Personal vehicles used on State business

• ORM will do as follows (see notice 98-2)
• Reimbursement of the collision deductible
• up to 1000.00 or
• If the auto has no collision deductible, we will
  pay to up a maximum of 1000.00 per collision
  loss.
• This is only for collision type claims not
  comprehensive type claims.
• If the other party/carrier pays your damages in
  full then ORM will not make any payment.
• See attachment 2

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Personal vehicles used on State business

• The registered owners insurance coverage is
  primary on all accidents (liability and physical
  damage). The insurance follows the vehicle in the
  State of Louisiana.
• The States insurance is excess on liability
  coverage only if the employee is within scope and
  permission at the time of an accident.

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What do you do after an accident?

• 1. The driver of the State vehicle will get the
  names, addresses and phone numbers of all parties
  involved in this accident.
• 2. The agency will complete the DA 2041 form.
• 3. This form will be faxed or emailed
  (ORM-DA2041_at_la.gov) to Walter Lockhart within 48
  hours after the accident.

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DA 2041 form for reporting Auto accidents to ORM

• This form is on our website
• http//doa.louisiana.gov/orm/formsCR.htm.
• The lines are numbered on this form.
• It is mandatory that you complete the following
  numbers 1-15, 18-25, 30-37,39-42 and 44-55.
• Please fax or email this form to me.
• See attachment 3

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DA 2041 form for reporting auto accidents to ORM

• 1. All claims on State owned licensed vehicles
  and/or rented /leased vehicles being used on
  State business.
• 2. Employees reimbursement collision claims.
  (write PERSONAL) in place of State vehicle
  information.

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NO PAY,NO PLAY(law effective on 9/6/1998)

• 1. See notice 99-6 for further details.
• 2. No State agency and/or their employee is
  authorized to make any statements to the effect
  that the State will pay for the damages to
  anyones vehicle and/or individuals medicals
  after an accident.
• See attachment 4

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PHYSICAL DAMAGE FIRST PARTY CLAIMS (Part I)

• These are the claims on State owned licensed
  vehicles and/or a rented/leased vehicle being
  used on State business.
• Claims are reported on the DA 2041 to the Walter
  Lockhart at the special email address
  ORM-DA2041_at_la.gov.
• The claim is assigned to an adjuster

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PHYSICAL DAMAGE FIRST PARTY CLAIMS (PART II)

• The adjuster will review the DA 2041 for damages
  to the vehicle. If the damages appear to be
  minor, then the adjuster will send a letter
  asking the agency if they wish to make a claim.
  If so, then the agency can send in two repair
  estimates and a copy of the police report to this
  adjuster.
• See attachment 5

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PHYSICAL DAMAGE FIRST PARTY CLAIMS (PART III)

• If the vehicle is not drivable, ORM will hire an
  appraiser to inspect the vehicle. If the vehicle
  is repairable, then the adjuster will send a copy
  of appraisal to the agency. If not, the adjuster
  will advise the agency that the vehicle is deemed
  a total loss and prepare the paper work for the
  agencys signature.

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PHYSICAL DAMAGE SUPPLEMENTAL DAMAGES

• If there are supplemental damages after the
  vehicle is disassembled, then the repairer will
  contact ORM and/or the appraiser. These
  additional damages must be agreed upon before
  they will be paid by ORM. All damages must be
  from the accident. Any old damages will be
  deducted.

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PHYSICAL DAMAGE PAYMENT/SETTLEMENT

• If the State vehicle is repairable, then ORM will
  receive the final invoice and check it for
  correctness and pay the claim as follows
• Amount of final invoice3000.00
• Less deductible (agy) - 1000.00
• ORM pays this amount 2000.00

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AUTOMOBILE PHYSICAL DAMAGE TOTAL LOSS

• See the attached total loss letter for State
  vehicles deemed as a total loss.
• The agency will send all needed paperwork
  directly to LPAA on all total losses.
• ORM will subtract the high salvage bid and the
  agency will receive the salvage proceeds from
  LPAA after the sale of the salvage.
• See attachment 6

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EXAMPLES

• Proof of Loss
• Total loss appraisal worksheet.
• See attachment 6

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SUBROGATION

• If the other party (adverse party) is at fault
  for this accident, then we will turn this matter
  over to the our Subrogation Unit to recover the
  money. It is imperative that all agencies
  cooperate by sending in their claims and having
  their vehicles repaired in a timely manner. The
  prescription period is one year from the date of
  loss.

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AUTOMOBILES LIABILITY THIRD PARTY CLAIMS

• The agency will forward the completed DA2041
  form to ORM by fax or email.
• The Supervisor will assign the claim to an
• adjuster.
• The adjuster will verify whether the claimant
  has liability insurance at the time of the
  accident.
• The adjuster will send out a form letter to the
  claimant(s).
• If any injuries are involved, then ORM will
  assign the claim to an independent adjuster to
  handle.

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ROCK PECK CLAIMS

• Attached are two questionnaires sent out by ORM
  on these types of claims to the agencies.
• 1. Form T-1 is for State vehicles (not
  sweepers)
• 2. Form T-2 is for State sweepers only.
• See attachment numbers 7 and 8

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WET MARINE AND AIRCRAFT CLAIMS

• If you have any questions on Marine and/or
  aircraft claims, please call me.

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LAWSUITS

• If an agency and /or employee receives a lawsuit
  on an automobile accident, they should forward it
  to ORM as soon as possible.

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AUTOMOBILE LIABILITY THIRD PARTY CLAIMS

• The ORM adjuster will review the claim and decide
  whether there is any liability on our driver. If
  so, then the damages will be paid based on the
  percentage of liability on our driver. If no
  liability, then the claim will be denied.

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ORMS MAILING ADDRESS and WEBSITE

• Office of Risk Management
• P. O. Box 91106
• Baton Rouge, LA 70821-9106
• Doa.louisiana.gov/orm/

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DEDUCTIBLES

• The deductibles are as follows
• 1. Collision-1000.00 per occurrence.
• 2. Comprehensive-1000.00 (includes all
  windshield claims) per occurrence.
• See notice 2003-2 for further details.
• See attachment 9

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REDUCTION OF AUTOMOBILE LIABILITY LIMIT

• Employee not on State business at time of an
  accident.
• Limits 10/20/10.
• See notice 2002-1
• See attachment 10

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RENTED AND/OR COURTESY VEHICLES

• 1. Rented Vehicles
• 2. Courtesy Vehicles
• See notice 2001-2
• See attachment 11

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INSPECTION OF RENTAL VEHICLES

• See notice 97-2
• Need to inspect all rental vehicles before and
  after using them for any damages.
• You will need to show the rental agency person
  any damages to the vehicles so he/she can make a
  notation on the rental agreement before you drive
  off the lot.
• See attachment 12

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TOWING OF STATE VEHICLES

• See notice 97-1.
• Try not to have the State vehicle towed to a
  wrecker yard where storage fees will be charged.
• If the vehicle is towed to a wrecker yard, please
  give the State vehicle location on the DA 2041
  and the address and phone number of the wrecker
  yard.
• See attachment 13

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NOTE

• At this present time my work hours are from 630
  a.m. to 500 p.m. Monday through Thursday. If
  you need assistance when I am out of the office,
  please contact
• Richard LeJeune 225-342-5441 or Susan West
  225-342-6031.