ICT for Capacity-Building: Critical Success Factors

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ICT for Capacity-Building Critical Success
Factors

• Telecenters origin, sustainability, management,
  impact and challenges

Case study of OneVillage Rural Community
Telecenter-Arusha
MR. TITUS TOSSY Founder
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ONEVILLAGE RURAL COMMUNITY TELECENTER (Managed by
a woman)
Educating a woman is educating whole Nation
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Tanzania_at_onevillage.biz Welcome
KARIBU www.onevillagefoundation.biz
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DONORS

• OneVillage Rural Community Telecentre was
  established in Arumeru District (for the purpose
  of serving two districts, Arumeru and Arusha
  district) in the year 2002 under the personal
  initiative and sponsorship of an Orphan ( lost
  parents at the age of 4 years through accident),
  Mr. Titus Tossy.
• Main Goal was to bring ICTs as an enabler of
  Community development closer to hands of
  people(especially rural areas and marginalized
  groups) and let them exercise and use it.
• It took 8 years to establish this telecenter

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DONORS (Cont..)

• The facilities were the orphan component
  assembling result. Hence for 8 years, this orphan
  was buying one computer part until when assembled
  them to this wonderful project
• Founder also believe that Educating a woman is
  educating whole nation has used this principle
  and has materialized. The founder now is a woman
  Development activist.

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DONORS (Cont..)

• The orphan believe that Together we will
  reduce the digital divide hence requests the
  international and local aspirants to join him in
  this project through donating Computer facilities
  and financially assist the project.

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ARUMERU AND ARUSHA DISTRICTS

• The districts has a population of 799,526( with
  392,180 and 407,346 men and women respectively)
• Is where you can find Mount Meru
• The main economic activities are farming,
  livestock keeping and trading.
• More than 75 of people are living in rural
  areas, for which more than 47 are women and
  youngsters
• Internet connection is very expensive here.( for
  ours I have lined a wire 4 km with more than 5
  hubs between)

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SERVICE OFFERED

• Computer Training (more than 67 women and
  youngsters has been trained)
• Secretarial services
• IT Consultancy
• Internet and Emails

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SERVICES Seeking funding to be established

• Photocopying ( seeking photocopy machine)
• Scanning (seeking Scanner)
• CD Burning ( seeking CD-Burner)
• Video hire/shooting/show (seeking video cameras,
  etc.)
• Fax and Telephone ( seeking telephone and fax
  machine, plus installation costs)
• Conference room( seeking funds to hire big
  building)

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USERS OF TELECENTER

• Children
• Youths
• Women
• Adults

Before employing the principle of Women
Leadership/Management
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USERS OF TELECENTER(Cont..)
Before Employing the Women leadership and
Management
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USERS OF TELECENTER(cont..)
AFTER Employing the Women leadership and
Management
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USERS OF TELECENTER(cont..)

• Regardless of our poor computers but we have
  served
• Trained 120 youngsters
• Trained 89 women
• Trained 69 men

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TELECENTER MANAGEMENT

• LSC-Community Level
• Government representative
• Farmers and livestock keepers
• Business people
• Academicians/profiessionals
• Women groups
• UNDER Chairmanship of woman.
• PMC-National Level
• Representative from respected donors
• LSC Chairperson Project Founder/manager

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PROJECT SUSTAINABILITY

• The sustainability of the project (during the
  start) was very difficult due to internet cut
  off. This resulted the founder to keep investing
  the funds from his pocket.
• But after few months the sustainability is
  assured for running of the project and the
  workers are paid

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CHALLENGES

• Community Resistance to Changes
• Poor telecom infrastructure (internet connection)
• Constant power cut off
• Language barriers
• Poor facilities I have and in low quantity
• Few computers while we have large population
• Support form the local and international level
• Small room and no conference room

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Success

• 78 youngsters out of 120 trained has secured
  employment and the rest has self-employment
• 49 women out of 89 trained has secured employment
  and the rest has self-employment
• All of the men secured employment

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Success (Cont..)

• Many community NGOs use our telecenter for
  printing and typing their works and for
  communication
• It has accepted great attention from community
  level and all are asking to train their kids and
  family members
• Received more than 26 requests from different
  regions requesting us to establish similar
  projects ( emphasize to be managed by women)

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REMARKS Factors lead to success

• Accountability/Good Mgt Team
• Community Participation women ownership (
  Educating a woman is educating whole nation)
• Proper accounting systems
• Good policies
• Services should address community needs
• Use of volunteers from local community and
  international community
• Easy access to services
• Good Customer Care.
• Women Leadership has resulted into great
  success

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WAY FORWARD What Next?

• Build Community Center for Capacity building
• Buy more facilities for our telecenter
• Establish similar project in other regions ( to
  be managed by women We request UNESCO (with its
  plan to build 100 telecenter) to appoint us to be
  the National Coordinator on establishing these
  Telecenters to be managed by women
• Establish ICTs seminars and workshop for
  youngsters and women

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CONCLUSION

• Educating a woman is Education the whole Nation
• It is not the strongest species that survives or
  the most intelligent ones, but the ones that are
  most responsive to changes

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CONCLUSION

• Onevillage Foundation Tanzania is ready to
  changes and make participation of the neglected
  woman to harness the ICT for development.
• TO JOIN US, Use the following contacts

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CONTACTS

• OneVillage Tanzania
• Box 15387 Arusha-Tanzania
• Tel [phone]
• Fax [phone]
• Email tanzania_at_onevillage.biz or
• tossy_at_onevillage.biz