Action Learning

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Action Learning ?? ??? ??? Michael J. Marquardt
?? ?? ?? ???!
Action Learning Learning Coaching Skills
??, LG, GE, Citibank, Caterpillar, Boeing,
Unilever, Johnson Johnson, DuPont, IBM, 3M,
Prudential, Philips, Volvo, BMW, Shell, Nokia,
ABB, Siemens ? ?? ??? ???? ?? ???? ?? Action
Learning! Coach ??? ??? ?? ????
?? ?? Michael J. Marquardt ??/ ?? George
Washington University ??

• Boeing, Caterpillar, National Semiconductor,
  Nokia, Citicorp, Singapore Airlines, DuPont,
  Motorola, Nortel, Warner-Lambert, Marriott, UN
  ??? ??
• 100? ? ??? 75,000? ??? ??? ? ????? ???? ??
• ????, ???, ????, ????? ???? ???? 16?? ?? 90??
  ????

• Optimizing the Power of Action Learning (?? ????
  ????? ?)
• Action Learning in Action (?? ???? ????)
• HRD in the age of globalization
• Building the Learning Organization (?? ???? ?
  ???? ???) Academy of HRD?? Book of the Year
• Global Leaders for the 21st Century (?? ????
  21??? ??? ???)
• The Global Advantage How World Class
  Organizations Improve Performance
• Through Globalization ?

??? ??????
?? 2005? 4? 19?(?) -20?(?) / ?? ????????
The Global Network Company ??????? Paradigm
Consulting Associates Tel [phone]/
E-mail pca5865_at_chol.com
2
??? ??

• ???????? ??, LG, ???, ??, ?? Johnson Johnson ?
  ??? ??? ?? Action Learning ???? ????? ???, ??
  ???? Action Learning? ?? ??? ??? ????? ???? ????.
  
• ?? Action Learning Conference??? ?? ?? (? ??,
  ???/ ???-??? ??, ??????? ??)? Action Learning
  ???? (? Action Learning Worldwide, Optimizing
  the Power of Action Learning), ???? Action
  Learning? ?????? ?? ?? ??? ?? ????? Action
  Learning? ??? ?? ??? ??? ?? ????.
• 2002? 10?, 2003? 3?, 2004? 10??? Action Learning?
  ??? ???? Marquardt ??? ???? Action Learning ????
  ???? ???????.
• ? ???? ?? ???? ???? Action Learning? Action
  Learning Coaching Skill? ??? ?? ????.

??? ??

• Action Learning ??? ???? ??
• ??? Action Learning ???? Design? ?? ?? ??
• Action Learning Coach? ???? ? ?? ?? ??
• Action Learning Coach? ?? ??? ??? Questioning
  Skill ??
• Action Learning ? ?? ??? ?? (Reflection) ?? ??
  ??
• ?????, ???, ????, ??????? ?? Action Learning
  ????
• Action Learning ??? Coach ????

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??? ????
??? ??????
4? 19? (?)/ 1000-1730 4? 20?(?)/ 0900 - 1700
1. Overview of Action Learning
3. How to Design Action Learning Programs - ??

• ? Action Learning? ??
• ? Action Learning? ?? ?????? ???
• ? Action Learning? ???? ?? ??
• ? Action Learning? ????
• - ?? ?? ????? ?? ?? ??? ??
• - ? ?? ??
• - ?????? ?? ???? ??? ??
• - ???? ?? Action Learning? ?????
• DNA
• ? ?????? Action Learning Coach ?? Boeing,
• Caterpillar, Baxter, National Semiconductor,
  U.S.
• Department of agriculture, Sodexo ?

? Action Strategy ??? ?? ?? ? Action Learning ???
?? ? Action Learning ?????? ?? ? Action Learning
1? ??? ??? ?? ? ??? ?? ? ?? Pilot testing ?
Action Learning ?? Follow-up ? ????? ???????
??????
4. Promoting Reflection during Action Learning
? Action Learning?? ?? (Reflection)? ??? ? ????
?? ? Action? Learning 4????? ?? ? Dialogue?
Debate ? ?? ???? ???? ? ????? Empowering ? ???
???? ?? ? Double loop learning? Triple loop
learning ? Learning coach? ????
2. Questioning Skills of the Action Learning Coach
? Learning coach? ?? ??? ??? ???? ? Action
Learning ????? ?? ?? ? ??? ?? ? ??? ?? ?? ? ???
???, ????? ??
3. How to Design Action Learning Programs
5. Action Learning Coaching Skills
? Action Learning coach? ??? ? Facilitation?
Coaching ? Action Learning Coach? ?? ?? ? Action
Learning Coach? ?? ???
? ?? ?? ? ??? ??? Action Learning ??? ? Action
Learning ??? ?? ? Full-time/ Part-time Action
Learning ? ??? ??? ??? ?? ??
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? ? ? ?
? ? ? 2005? 4? 19? (?)/ 1000-1730 4?
20?(?)/ 0900 - 1700 (2?) ? ? ? ??, ??,
????, ????, ??, ????, ??, ????, ?? ? ???
? ? ? ? 550,000? (VAT 10 ??) /
????? ??? ??? ???? ????. ? ?? ?? ???????
Tel [phone]/ Fax [phone]/ E-mail
pca5865_at_chol.com

• ?????? ????? ???? ? ??? E-mail? ?? ????.
• ???? ?? ??? ??? ??? ?? ????.
• ???? / 534637-96-100033 ???? /
  108-22-02152-8
• ???? / 133-114662-13-601 ??? / ????????

? ? ? ? ???????? ?? 2? ?? B?

• ??? 3?? ??? ?? ?? ?? (?? ?? ???? ? ?? ??)/ Tel
  571-8100
• ??? ???? ??? ?? (1? ??- 2,000?/ ????? ???????
  ???? ???.)

? ? ? ? ?
Action Learning Learning Coaching Skills
Tel [phone]/ Fax [phone]/ E-mail
pca5865_at_chol.com
??(???) ??????? ???????
??? ????? ?????
?? ?? ??
????? ?? ?? ?? TEL E-mail ?? ?? ?? TEL E-mail ?? ?? ?? TEL E-mail ?? ?? ?? TEL E-mail ?? ?? ?? TEL E-mail ?? ?? ?? TEL E-mail
????? ?? ?? ?? ?? ?? ??
??? ? ? ? ? ? ? TEL TEL E-mail
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- -
? ?????? FAX? E-mail? ???? ????.
5
????????-?? ??? ?
??? ??? 3?? ??? 7??? (????)??????? ?????? ??
???? ?? ?? - 0800 10, 30, 50? -
09002000 20, 40, 00? ?? ???? ?? ? website
?? www.temf.co.kr/com_02.asp
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Action Learning???

• Action Learning?? ?? ???? ????? ???? ?? ?? ??
  ??? ?? ????, ? ??? ?? ??? ? ???? Coach? ??
  ??????, ??? ??? ??? ????? ??? ???? ? ?? ??
  ?????.
• ?? ??? Action Learning? ??? Return On Investment
  (ROI)? ?? ?? ?? ? ??? ???? ????.
• Action Learning? ??? ??? ??, ??? ??, ???? ??, ???
  ?? ?? ?? ?? ??? ?????? ???? ????.
• ??, LG, GE, Citibank, ExxonMobil, GM,
  Caterpillar, Whirlpool, Boeing, Unilever, Johnson
  Johnson, National Semiconductor, DuPont,
  Motorola, IBM, PG, 3M, Philips, Volvo,
  Volkswagen, BMW, Shell, Nokia, ABB, Siemens,
  Fiat, Heineken, IKEA, ??, ???? ? ?? ???????
  Action Learning? ???? ??? ??? ??? ??? ?? ????
  ????.
• Action Learning? ???? ? ?? ???? ????, ?? ??? ???
  ???? ????.

7
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????? ?? ??? ??? ??.
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• ???? (www.interpark.co.kr)
• ??? (www.libro.co.kr)
• ??????? (??? ?? pca5865_at_chol.com/ 3473-7220)

• ???? (www.kyobobook.co.kr)
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