Organizational Structure

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Organizational Structure

• A Quick, Informal Overview

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Todays Agenda

• Why we are here, hopes and outcomes for the day
• Brief introduction to organizational structure 
• Library roles and functions  
• Converging and diverging departments

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Organizational Structure

• Organizational structure refers to the formalized
  arrangement of interaction between and
  responsibility for the tasks, people, and
  resources in an organization
• Communication, duties, decision-making
• It is most often seen as a chart, often a
  pyramidal chart, with positions or titles and
  roles in cascading fashion

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Simple Organizational Structure

• CEO/Manager and a few employees
• Arrangement of communication, responsibilities,
  and tasks is informal and through direct
  supervision
• Commons to most businesses in this country
• Can be very demanding on the owner-manager

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Types of Structures

• Functional
• Divisional
• Matrix
• Hierarchical or Flat
• Strategic Business Unit

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Functional Organizational Structure

• Tasks, people, and technologies necessary to do
  the work of an organization are divided into
  separate functional groups (such as marketing,
  operations, and finance)
• Increasingly formal procedures for coordinating
  and integrating their activities to provide the
  products and services
• Can improve efficiency
• Challenges communication

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Functional Organization Structures
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Divisional Organizational Structure

• A set of autonomous or self-supporting units, or
  divisions, are governed by a central office but
  where each operating division has its own
  functional specialists who provide products or
  services different from those of other divisions
• Expedites decision making in response to varied
  environments
• Challenges communication

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Divisional Organization Structure
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Strategic Business Unit

• An adaptation of the divisional or functional
  structure whereby various divisions or parts of
  divisions are grouped together based on some
  common strategic elements, usually linked to
  distinct product / market differences

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Matrix Organization Structure

• One in which functional and staff personnel are
  assigned to both a basic functional area and to a
  project or manager
• Intended to make the best use of talented people
  by combining the advantages of functional
  specialization and service or project
  specialization

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Matrix Organization Structure
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Trends Affecting Libraries

• _at_ UTC
• Staffing and decision-making
• Positive, responsive, agile services,
  collections, policies
• Internet , cloud, mobile, etc
• Access versus ownership and physical versus
  electronic
• Emphasis on patron space, not book storage, and
  convenience

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Why Look to Improve Structures

• Enhance communication
• Enhance support and coordination
• Balance the demand for control and autonomy, with
  the need for coordination and integration
• Create a flexible, responsive organization
• Enhance support to strategic, critical activities
  

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Boundaries, Limit, Challenges

• Horizontal boundaries
• between different departments or functions in a
  firm.
• Vertical boundaries
• between operations and management, and levels of
  management, between corporate and division
• Our personalities (also a strength!)
• Money , time, staff size
• External impacts
• between a company and its customers, suppliers,
  partners, regulators, and competitors

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Lots of options

• Teams - Networks - Virtual
• Upside or circular organizational chart
• Puts patrons at the top or center of any chart
• Put faculty and staff closer to the top or center
  of any chart
• Puts management at the bottom or at the edge of
  any organizational chart

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Sample Organizational Chart
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Another example
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Another example
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Public Library example
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Big Library example
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Todays Agenda

• Why we are here, hopes and outcomes for the day
• Brief introduction to organizational structure 
• Library roles and functions  
• Converging and diverging departments