James Pavey

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New Ambulance Operations Centre Make Ready
Polegate

• James Pavey
• Senior Operations Manager
• Brighton and Rother
• James.Pavey_at_secamb.nhs.uk
• Tel [phone]

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What is the vision?

• To deliver a better quality, more efficient and
  cost effective service to patients in the
  Eastbourne dispatch desk area
• To give our staff the capability to do their job
  to the best of their ability

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Who?

• Eastbourne
• Hailsham
• Heathfield
• Uckfield
• Newhaven
• Crowborough (already moved to into area)

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Eastbourne Ambulance Station
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Hailsham Ambulance Station
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Heathfield Ambulance Station
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Old Crowborough ambulance station
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New Crowborough Ambulance Community Response Post
(ACRP)
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Uckfield ambulance station
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Newhaven ambulance station
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Where?
Make Ready
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Where?
Make Ready
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Where?
Make Ready
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How?

• System Status Plan (SSP)
• Ambulance Community Response Posts (ACRPs)
• Rotas
• Management structure
• Staff engagement
• External engagement
• Unit Hour Utilisation (UHU)
• Community First Responders (CFRs)

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Dispatch Desk Resources average per week
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When?

• Currently seeking planning permission
• Approximate 12 month build time

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Local Impact

• MRC home for approx 130 operational AE staff,
  approx 26 PTS staff and a make ready team
• Principle staff shift changeover times approx
  05301000 and 17302000
• Ambulance vehicles deploy from MRC to ACRPs use
  of blue lights and sirens unlikely

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Recruitment

• Looking to recruit make ready operatives for the
  opening of the MRC
• Like to be a beacon for recruitment of local
  people into the ambulance service
• Open Day planned shortly after opening

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Questions?