Enterprise Business Processes and Reporting (IS 6214)

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Enterprise Business Processes and Reporting(IS
6214)

• MBS MIMAS
• 6th Jan 2010

Fergal Carton Business Information Systems
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Covered last term

• o Definition of business processes
• o Different aims of organisational functions
• o Key information resources shared by those
  functions
• o Significance of data integrity
• o Benefits of integration and standardisation
• o Enterprise systems (ERP) benefits and
  challenges
• o Revenue and expenditure cycles and accounting
• o Reporting and data access in the enterprise
• o The role of business intelligence tools
• o Advanced Excel features for data manipulation
• o Data import, data parsing, data export.
• o Data functions (database, pivot table,
  formulae, )

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and discussed in class

• New Post Code exercise
• Good and bad processes
• Role of information technology in processes
• Apple sales and reporting processes
• Integration of demand and supply cycles
• Importance of data integrity
• Revenue recognition
• Physical and virtual elements of processes
• Process analysis from narrative (PCB)
• Sales process for Cucina assessment

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This week

• ERP system sample screens
• ERP and control
• Evolution of ERP
• Integration is a question of design
• Main modules
• First IS 6216 class on Friday 8th Jan, AL1

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SAP R/2

• SAP created in 1972 in Germany (Walldorf)
  (Bavaria) by 5 ex-IBM programmers

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SAP R3 V1.0
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SAP R3 V4.7
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Oracle v 11.3
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ERP its about control

• Revenues Sales Orders
• Costs Purchase Orders
• Profitability PL

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Finance eyes on the road ahead and on the
rear-view mirror

• Control of costs and revenues
• Report on results to directors and shareholders
• Plan expenditure (budgets)
• Pay suppliers (including employees!)
• Collect cash from customers
• Manage cash flow and currency exposure
• Plan for financing requirements (eg. acquisitions)

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1950s unlimited demand
Deliver
Customer
Make
Supplier
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Bill of materials links demand to supply
Deliver
Plan, buy
Customer
Make
Supplier
Bill of materials
Raw materials
Finished goods
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1960s inventory costs money!
Deliver
Customer
Make
Supplier
Plan
Buy
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1960s inventory costs money
Deliver
Customer
Make
Supplier
Plan
MRP
Buy
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1970s first wave of integration
Deliver
Customer
Make
Supplier
Plan
Sell
MRP
MRP II
Buy
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1980s sales order processing
SOP
Deliver
Customer
Make
Supplier
Plan
Sell
MRP
MRP II
Buy
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1990s back-office integration
Accounting Finance
Human Resources
Deliver
Customer
Make
Supplier
Plan
Sell
MRP
MRP II
ERP
Buy
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Degrees of integration

• Integration is a matter of organisational design
  as well as procedure
• first degree people talk to one another
  (informal)
• Second degree exchange of documents
• Third degree integrated systems shared by
  several functional areas
• Fourth degree single integrated system shared by
  the whole firm
• Substantial preliminary work is required for
  setting this up

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Managers require information
Manufacturing
Finance
Sales / CS
HR
Plan
Bill and collect
Recruit
Market
Buy
Approve Pay
Sell
Manage
Make
Report results
Install
Reward
Deliver
Maintain
Develop
Budget
Management information
Products
Cash
Customers
People

• Integrated data (single point of entry)

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Key modules