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• ?????????????????
• ?
• ??????????
• ?????? ??
• E-mail lcwu_at_cht.com.tw

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????

• ??
• ISO 12207 ?????????
• ISO 15504 ??????
• ?????

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• ??

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IT ????????
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?????????????????

• ??????????(???????? ??)
• ????????????
• ????????????
• ??????????????
• ??????????????????

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????????????

• ?????????
• ?? IEEE/EIA P12207.0 ?????????
• ?? IEEE/EIA P12207.1 ?????????
• ?? IEEE/EIA P12207.2 ?????????
• ??????
• ?? ISO/IEC TR 15504-1 ?????????
• ?? ISO/IEC TR 15504-2 ?????????
• ?? ISO/IEC TR 15504-3 ?????????
• ?? ISO/IEC TR 15504-4 ?????????
• ?? ISO/IEC TR 15504-5 ?????????
• ?? ISO/IEC TR 15504-6 ?????????
• ?? ISO/IEC TR 15504-7 ?????????
• ?? ISO/IEC TR 15504-8 ?????????
• ?? ISO/IEC TR 15504-9 ?????????
• ??????????
• ?? ISO/IEC 15026 ?????????

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??

• ????????????,?????????????????????????
• ???????????????,????????????????????,?????????????
  ????,?????????????????
• ????????????????,?
• ??????????????????
• ??????????????
• ????????????
• ???????????
• ??????????

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• ISO/IEEE 12207
• ?????????

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?????
???????? (Primary) 1.?????? 2.????
???????? (Organizational) 1.?? 2.??

???????? (Supporting)
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????????(Primary)
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????????(Supporting)
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????????(Organizational)
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ISO 12207 ???????
????
?? SUP.1 ???? (7)SUP.2 ???? (9)SUP.3 ???? (7)
SUP.4 ?? (4)SUP.5 ?? (4)SUP.6 ???? (8)SUP.7 ??
(8)SUP.8 ???? (6)
??
? ?
? ?
??
?????? CUS.1 ?? (3) CUS.1.1 ???? (4) CUS.1.2 ??
??? (3) CUS.1.3 ????? (4) CUS.1.4 ????? (2) CUS
.2 ?? (5) CUS.3 ???? (6) CUS.4 ?? (3) CUS.4.1
???? (8) CUS.4.2 ???? (5)
???
? ?
?? MAN.1 ?? (8)MAN.2 ???? (12)MAN.3 ???? (6)MA
N.4 ???? (8)
???? ENG.1 ?? (4) ENG.1.1 ????????? (7) ENG.1.
2 ??????) (6) ENG.1.3 ???? (5) ENG.1.4 ???? (4)
ENG.1.5 ???? (6) ENG.1.6 ???? (4) ENG.1.7 ????
??? (8) ENG.2 ??????? (7)
?? ORG.1 ???? (5)ORG.2 ?? (4) ORG.2.1 ???? (9)
ORG.2.2 ???? (10) ORG.2.3 ???? (9)ORG.3 ??????
(10)ORG.4 ???? (7)ORG.5 ?? (7)ORG.6 ???? (7)
?? 249 ?????
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??????
ENG.1.3 ????(Software Design)
?? ???????????????????,????????????????????
?? ?????????,?????????????????
???????????????? ???????,??????????????
?????????????????? ?? ???????????????????
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• ISO 15504
• ??????

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ISO 15504 ????

• 19871989 ?? SEI ???????
• 1991 ?? SEI ?????????(CMM) 1.0 ?
• ISO ???????????
• 1993 ISO ?????????????
• ?? SEI ?????????(CMM) 1.1 ?
• 1995 ISO ?? SPICE ????
• 1996 ISO ?? SPICE 2.0 ?
• 1998 ISO ?? 15504 ????
• 2001 ISO ??????? 15504 ??(?)

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SPICE ??

• ????
• ???????????????????
• ?????????????
• ????????????????????

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ISO/IEC TR 15504

• ????
• 1998 ?? ISO/IEC/JTC1 SC7 WG10 ??? SPICE V2
  ??????????????
• ??
• ????
• ????????
• ??????
• ??????
• ??
• ????
• ???????????????????????????
• ???
• ??????????????
• ??????????????????(scale)

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?? ISO 15504 ???

• ?????????
• ??????????????????
• ?????????
• ?????????????????
• ????????????????
• ??????????????
• ?????????
• ????????????

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ISO 15504 ?????
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??????????????
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?????????????
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???? vs. ????
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???????
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???????

• ????????????????
• ??(Process) ??
• ???? (Process Categories)
• ?? (P1, , Pn)
• ??(Capability) ??
• ???? (CL1, , CL5)
• ??????? (Attributes)
• ????????????????????

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??????
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???????
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Level 0 ?????(Incomplete)

• ????????,??????????? ??????
• ?????????????????

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Level 1 ?????(Performed)

• ??????????,????????? ??????
• ?????????????????

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Level 2 ?????(Managed)

• ????????????????????
  ????,?????????????? ???
• ???????????,???????? ???????????

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Level 3 ?????(Established)

• ???????????????????? ????????
• ??????????????????(defined process)?

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Level 4 ?????(Predictable)

• ?????????????????????
  ?????,????????????
• ?????????????,???????
  ??????????????????? ??,???????????

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Level 5 ?????(Optimizing)

• ??????????????,??????
  ??????,???????????
  (effectiveness)???(efficiency)??????
• ????????????,????????
  ??,????????,??????? ??????????

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?????????
Level 5 ??? PA.5.1 ???? PA.5.2 ????

???(Optimising) ?????????????
Level 4 ??? PA.4.1 ? ? PA.4.2 ????

???(Predictable) ????????????????
Level 3 ??? PA.3.1 ???? PA.3.2 ????

???(Established) ?????????????????????
Level 2 ??? PA.2.1 ? ? ?
? PA.2.2 ??????
???(Managed) ????????????????
Level 1 ??? PA.1.1 ????
???(Performed) ?????????????????????
???(Incomplete) ????????????????
Level 0 ???
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???????
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???? vs. ????
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???????
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???????
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??????

• ????????????????????
• ??????????
• CUS.2 ??
• CUS.3 ????
• CUS.4.2 ??????
• ENG.1.1 ???????
• ENG.1.2 ??????
• SUP.1 ????
• ????
• ????????????????
• ???????????????????????????????

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??????(?)

• ???????
• ???????????????????????(Level 1)
• ???????? N, P, L ? F ???????
• ????? N ? P,?????????? Level 0
• ???? L ? F,?????????????????

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????????????
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??????????
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???????
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?????????
????SEI 1999 Process Maturity Profile of
Software Community
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• ?????

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??

• Bruce Schneier ?Security is a process, not a
  product?
• ???????????????,??????????????????????

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????

• ISO/IEC 12207 Series Standard, 1995
• ISO/IEC 15504 Series Standard, 1998
• K. El Emam and D. Goldenson, An Empirical Review
  of Software Process Assessment, 2000
• K. El Emam and H.W. Jung, An Empirical
  Evaluation of the ISO/IEC 15504 Assessment
  Model, 2000
• K. El Emam and A. Birk, Validating the ISO/IEC
  15504 Measure of Software Requirement Analysis
  Process Capability, 1999
• K. El Emam, The Internal Consistency of the
  ISO/IEC 15504 Software Process Capability Scale,
  1995
• Steve McConnell, After the Gold Rush, 1999

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